Very slow data

[thinuspollard]

Hi all

I have a 1Mbps adsl line and my ISP is Cybersmart. This morning my data throughput dropped to about 3kbps (as reported by my router). And Cybersmart support does not have a clue why this is happening.

The router syncs, logs in successfully, pings are less than 200ms to various sites, dns is working, just the data is coming through at misrable speeds (i.e. unusable). I timed it. 20 minutes to halfway load cybersmart's home page. There is no difference between local and intrnational sites (which would rule out seacom troubles)

Tried on wireless and connecting via an ethernet cable to the router. Router reports that everything is perfect. Cybersmart cannot see anything faulty on their side.

Is anyone else experiencing this?

 

[werny]

Post your router stats here.(line stats)

 

[spellcheck]

I also have a problem, but only in the upstream direction. I have been trying for hours to send an email with a 250 kB attachment.

On Speedtest.net I get between 6 to 8 Mbps downloads, but it fails on the upload test.

My modem normally syncs at around 10000/888 down/up, but after Axxess tried to fix the problem it's now:

Operational Mode ADSL2+
Upstream 639 kbps
Downstream 8032 kbps
SNR Margin (Upstream) 11.7 db
SNR Margin (Downstream) 16.9 db
Line Attenuation (Upstream) 12.0 db
Line Attenuation (Downstream) 22.0 db

I think they just reduced the speed to try to fix it. Now I can't get hold of anyone in their Support - I just sit listening to music waiting for someone to answer.

I don't even know if this post will go out.

 

[swarmtech]

I am having the same problem, but cant get hold of the Axxess guys. seriously irritating.

 

[TMoose]

I am having the same problem, but cant get hold of the Axxess guys. seriously irritating.

Same problem, with Afrihost, have been internetless all day. According to Afrihost support there is a general DSL problem in Centurion and parts of Pretoria. Have family with Cybersmart and theirs is running fine, also in Pretoria. Very frustrating.

 

[Necuno]

Moreleta is ****ed

 

[thinuspollard]

Hi

Line stats as requested

Upstream 511 kbps
Downstream 1023 kbps
SNR Margin (Upstream) 11.5 db
SNR Margin (Downstream) 29.4 db
Line Attenuation (Upstream) 11.5 db
Line Attenuation (Downstream) 41.5

T

 

[Grubscrew]

On this side of Centurion it is FUBAR

 

[Fafa]

I am in Monument Park and my internet has been FUBAR for the entire weekend.

My speedtest.net also fails on the upload part :/

 

[BigAl-sa]

I am in Monument Park and my internet has been FUBAR for the entire weekend.

My speedtest.net also fails on the upload part :/

I'm also in Monument Park and have had no adsl problems this weekend. Did a fairly big Debian update yesterday.

 

[Necuno]

anyone unfubared yet? still fubar for me

 

[Kabraal]

nope.

looks like we're in it for the long haul :/

 

[Grubscrew]

sort of was fine from yesterday afternoon till just before 7pm tonight and now it is screwed again.