cybersmart

  1. J

    Cybersmart ADSL - Why is the email support so bad?

    A request went unanswered for more than 24 hours that I eventually had to make a call to their support number to sort out. Why do they bother offering email support, if they aren't going to respond? Using the escalate address mentioned in the auto-reply did bugger all. I assume it must be an...
  2. Jamie McKane

    Where you can get Cybersmart’s 500Mbps uncapped fibre for R899

    Where you can get Cybersmart’s 500Mbps uncapped fibre for R899 Cybersmart recently announced an upgrade to its Lightspeed uncapped fibre service, offering speeds of up to 500Mbps for R899 per month. The ISP previously offered subscribers an uncapped 400Mbps service for R1,499 per month, but...
  3. Jamie McKane

    Cybersmart's 500Mbps uncapped fibre vs BitCo, Supersonic, and GigaGo

    Cybersmart's 500Mbps uncapped fibre vs BitCo, Supersonic, and GigaGo Cybersmart and BitCo recently unveiled new fibre packages for the local market. Cybersmart now offers a 500Mbps Lightspeed uncapped fibre service for R899 per month, while BitCo launched uncapped fibre packages on Vumatel's...
  4. Anthro

    Cybersmart Throttling my router

    As of yesterday all of a sudden I get only 50Mbps throughput on my own fibre router, vs my full 400Mbps on their supplied router. Scaly buggers.
  5. T

    Cybersmart email accounts down and domain register error! (Repost)

    When emailing hosting@cybersmart.co.za and accounts@cybersmart.co.za I get an automated reply that says the mail was not received and that it is an error on their side. I also cannot register a new domain as it runs into "500 Internal Error" *repost to resolve error quicker
  6. T

    Cybersmart email accounts down and domain register error!

    When emailing hosting@cybersmart.co.za and accounts@cybersmart.co.za I get an automated reply that says the mail was not received and that it is an error on their side. I also cannot register a new domain as it runs into "500 Internal Error"
  7. Anthro

    Lightspeed / Cybersmart eMail Support / Fibre Status Useless.

    My building was added to the Cybersmart list after convincing the body corporate to have all owners sign up (and pay for installs) R3500 all in I signed up and was notified my order is in progress, and that I could email "status" to query any updates / ask any questions. It has been a week...
  8. Anthro

    Cybersmart Infrastructure - Monopolization ?

    Story goes like this. All owners have paid to get fibre to each flat. There is fibre in the basement, and onto each floor (risers?) On each floor, there is a 25metre strand of fibre hanging outise EVERY flat, for the past 3 months now. When I call Cybersmart, they say there are still "wayleaves"...
  9. Jamie McKane

    Free prepaid fibre-to-the-home service launched in South Africa

    Free prepaid fibre-to-the-home service launched in South Africa Cybersmart has launched a new Lightspeed Free Forever Fibre prepaid deal.
  10. Newsfeed

    Why Cybersmart limits its LightSpeed fibre to 400Mbps

    Why Cybersmart limits its LightSpeed fibre to 400Mbps Cybersmart limits its LightSpeed fibre service to 400Mbps, not because of technical or commercial limitations, but because it is the typical maximum speed users get when doing an online speed test.
  11. Newsfeed

    You call 100Mbps fibre fast?

    You call 100Mbps fibre fast? Cybersmart CTO Laurie Fialkov is not impressed by the use of the phrase “speed increases” to describe fibre providers offering clients upgrades to 100Mbps lines for cheaper rates.
  12. B

    Fibre installed, no router yet (want to use my own router)

    Hi everyone Let me start off by saying I am absolutely going crazy. Cool. So I had Vumatel install fibre yesterday. I am now waiting on Cybersmart to deliver their own router (they say Friday earlier, wtf). I am trying to set up with my own router with little success. It's a Linksys...
  13. Anthro

    How is Lightspeed / Cybersmart able to offer these packages

    I recently signed up (awaiting still) for my connection through Lightspeed / Cybersmart They have wired up our complex for fibre and plan to offer R599 for 200^/200v with 200GB Daytime and 1000GB Nighttime I signed up for the R899 200^/200v UNCAPPED package they offer to buildings on...
  14. J

    Web Connection and Cybersmart as Fibre ISP's on Vumatel Network

    Hi all, Vumatel have recently finished installing fibre in my area and im trying to decide on which ISP to go with. From the various packages listed on Vumatel's site, Web Connection and Cybersmart seem really good. Both are cheap, uncapped, unthrottled, and come with VoIP (which is important as...
  15. D

    Lightspeed by Cybersmart feedback

    Hi everyone, I am a member of the body corporate of a building here on the Durban beachfront. Ideally we would like to get rid of Telkom for obvious reasons. So i did some research and found that DFA has fibre at the end of the street. I decided to contact a few ISP's for installation...
  16. C

    Best SA Web Host Research

    I would like to research and report on South African hosting providers' uptime (percentage of time website is online and accessible) as well as connection speed (miliseconds to reach site). While most web hosts claim 99.9% uptime, from experience I know this to be false. For the investigation I...
  17. Kevin Lancaster

    Faster fibre speeds from Cybersmart in 2017

    Faster fibre speeds from Cybersmart in 2017 Cybersmart’s fibre products with user-configurable speeds are a hit and the company plans to increase the peak speeds of these products in 2017.
  18. D

    Cybersmart and telkom

    Hi, Has anyone had the issue where their telkom lines went dead for days with no telephone or ADSL. I am currently with Cybersmart (line and data) and want to know if its possible to get a refund for the days of no service?
  19. D

    Help! Poor quality line following upgrade (cybermart)

    So we've had a 2mb line with cybersmart for about a year, with very few problems and a good download speed (200-220kbs) and good international gaming latency (170m to EU servers). Recently (about 2 weeks ago) we decided to upgrade to a 4mb, hoping for better streaming and download speeds...
  20. Kevin Lancaster

    Cybersmart Lightspeed – 300Mbps real-world speeds at less than R900 per month

    Cybersmart Lightspeed – 300Mbps real-world speeds at less than R900 per month Cybersmart CEO Laurie Fialkov provides details about their Lightspeed fibre service, which offers excellent speeds at affordable prices.
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