Vodacom: #EpicFail

teraside said:
Thanks for the sarcasm. I won't respond to your posts anymore. I gave you an honest response and if the best reply you have is to be sarcastic I don't have to waste my time with you.
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Hi, please point out which parts of my post were sarcasm. Those were honest questions that their technical people would have to answer.
 
Ok then we'll leave it to you to poll every South African to determine the best way forward.
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There you go Mike. I don't have time to respond to sarcastic remarks.
 
MightyMuffinMan said:
the whole point of BIS was the fact that it was uncapped browsing. How can using it be abusing it????
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Yes...but there are a 5 percent that tries DOWNLOADING the interwebs on their phones. This 5% is putting big pressure on the BIS service and degrading the service for everyone. What you guys must remember is that even though you might not be connected to the same towers as these erm...naughty boys/gals....your data goes via the same pipe to the BIS server. So, even though they are not congesting your tower...when your data reaches this pipe it hits a bottleneck and this is where the problem comes in.

This whole excercise is to get those people to stop and for everone to use the service what it was intended. Unlimited BROWSING....NOT DOWNLOADING. Also, Jannie mentioned that this 100mb limit is not set in stone. Should they feel it to be called for...then the limit can be reassessed.
 
If it were 250mb instead of 100, or preferably 1GB, I'd be fine with it.

Unfortunately, getting 100mb "free data" harks back to the dark ages where bandwidth was expensive. With Cell C and 8ta now offering amazing 3g deals, VodaCom is basically asking us to pretend that those deals dont exist. 250mb would be the bare minimum, 100mb is a slap in the face. It simply is not realistic in this day and age. Even VodaCom's "new" and "improved" prices are not all that generous.

The only thing missing from this announcement is how to top up and how much it would cost.
 
ocleroux said:
Yes...but there are a 5 percent that tries DOWNLOADING the interwebs on their phones. This 5% is putting big pressure on the BIS service and degrading the service for everyone. What you guys must remember is that even though you might not be connected to the same towers as these erm...naughty boys/gals....your data goes via the same pipe to the BIS server. So, even though they are not congesting your tower...when your data reaches this pipe it hits a bottleneck and this is where the problem comes in.

This whole excercise is to get those people to stop and for everone to use the service what it was intended. Unlimited BROWSING....NOT DOWNLOADING. Also, Jannie mentioned that this 100mb limit is not set in stone. Should they feel it to be called for...then the limit can be reassessed.
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Then why apply the limit to all Vodacon BB customers and not just the 5%?
 
teraside said:
Then why apply the limit to all Vodacon BB customers and not just the 5%?
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It might be systems or admin related. It might also just make it more easily to understand to everyone by saying...This is the limit...if you go over it speeds will the throttled down. Rather have one clear rule for everyone as apposed to some vagueish policy that might or might not be implemented to a person here and there.

That is just what I think. I cant speak for them.
 
ocleroux said:
Yes...but there are a 5 percent that tries DOWNLOADING the interwebs on their phones. This 5% is putting big pressure on the BIS service and degrading the service for everyone. What you guys must remember is that even though you might not be connected to the same towers as these erm...naughty boys/gals....your data goes via the same pipe to the BIS server. So, even though they are not congesting your tower...when your data reaches this pipe it hits a bottleneck and this is where the problem comes in.

This whole excercise is to get those people to stop and for everone to use the service what it was intended. Unlimited BROWSING....NOT DOWNLOADING. Also, Jannie mentioned that this 100mb limit is not set in stone. Should they feel it to be called for...then the limit can be reassessed.
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And yet we've been led to believe that the bottleneck in SA telecoms is currently in local backhaul and not in the fibre leading out of the country anymore...
 
ocleroux said:
It might be systems or admin related. It might also just make it more easily to understand to everyone by saying...This is the limit...if you go over it speeds will the throttled down. Rather have one clear rule for everyone as apposed to some vagueish policy that might or might not be implemented to a person here and there.

That is just what I think. I cant speak for them.
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I think they are greedy, scaley, dishonest and afraid of competition.
 
ocleroux said:
It might be systems or admin related. It might also just make it more easily to understand to everyone by saying...This is the limit...if you go over it speeds will the throttled down. Rather have one clear rule for everyone as apposed to some vagueish policy that might or might not be implemented to a person here and there.
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Whatever the reason, I'm pretty sure they'll ultimately pay more for this move than they'll save. Should have been far more careful... rule number one of business is never, EVER slap your customers on their wrists.
 
LOL, This was like one of the only countries in the world where RIM saw growth in market share. This means blackberry is over! You can get more than 100mb for R60 on their own network. What were they thinking.

I'm sooo glad I haven`t upgraded dew to the exams, would've gotten a blackberry but ANDROID HERE I COME!
 
Were is Trevor Noah when you need him. We need another CellC advert :D
 
Mouse said:
And yet we've been led to believe that the bottleneck in SA telecoms is currently in local backhaul and not in the fibre leading out of the country anymore...
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It is the local backhaul..but when I refer to the pipe...it is not the actual fibre going into the atlantic...it is the "virtual link" between Vodacom and RIM in I think the RIM server is now in Paris.
 
How to damage your reputation in one foul swoop? Ask #Vodacom. They just successfully klapped themselves six-love!

#LOL :D
 
Hmm, I may switch providers, if they don't follow blindly.

Any suggestions?
 
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acrobat said:
Seriously though, just how ridiculous is it that we refer to 100MB's as total month's worth of data - not even Telkom would stoop that low! We used to download more than 100MB/month on a 28K modem in the beginning of internetz in SA.

Sure the user only gets throttled, not cut off, but at least make the target something more realistic like 500MB-1GB.
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agree
 
Well it's about time! Pay for your internet like the rest of the country. Maybe then EVERYONE can benefit from lower pricing. On the other hand, you will all defect to cell C, won't you? :)
 
I think it should be very clear to all that Vodacom has become the new "Telkom". Telkom are actually getting themselves on track, especially with 8ta (which by the way dominates Vodacom in its own right)
 
I'm speechless. I mean WTF. Who uses 100MB for email only. My attachments are around 400KB average. I have three mail boxes. I have never downloaded anything on my BB and now I am faced with this.

I wonder what the CPA has to say. I feel betrayed now. I signed this contract in good faith and now thrown a rattle snake.

Fukc off VODSCUM.
 
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