Vodacom fibre

aquadat0r

Well-Known Member
Joined
May 6, 2010
Messages
486
Yip, once again Vodacom Fibre is #useless , cannot watch any steaming service. Let's a log fault, report #12 to 0821904@vodacom.co.za, botteless pit of no action.

Also, Twitch does not work at all, irrespective of time of day.



Traceroute to www.vodacom.co.za also shows high latency to 10.118.74.111

Code:
Tracing route to www.vodacom.co.za [41.192.255.27]
over a maximum of 30 hops:

  1     2 ms     3 ms     3 ms  10.118.74.108
  2    33 ms    32 ms    35 ms  10.118.74.111
  3    49 ms    50 ms    37 ms  10.117.0.106
  4    52 ms    60 ms    58 ms  41.21.235.1
  5    45 ms    45 ms    62 ms  10.113.213.65
 
Last edited:

Stripe

Active Member
Joined
Dec 24, 2007
Messages
39
Twitch not working for a few days now

7287704165.png
 

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EasyUp Web Hosting

EasyUp Web Hosting
Company Rep
Joined
Mar 18, 2008
Messages
8,517
Didn't they close vodaworld for renovations or something recently? Think it might be related to our issues?

Edit: Okay they closed on the 17th of March, but that doesn't mean they
started redirecting traffic on that date as well... :confused:
 

Solitude

Executive Member
Joined
Jul 23, 2008
Messages
7,312
I phoned them this morning and apparently a technician was put on the case. Will see what happens. At this point in time I want them to reimburse me.
 

EasyUp Web Hosting

EasyUp Web Hosting
Company Rep
Joined
Mar 18, 2008
Messages
8,517
I phoned them this morning and apparently a technician was put on the case. Will see what happens. At this point in time I want them to reimburse me.

Doing the quick maths, 10% of the time, the connection isn't working as expected. So they will only "refund" R150 (in my case), which means nothing since the 10% of the time, is the only time that I expect it to work. :/
 

Canopus

Well-Known Member
Joined
Sep 8, 2014
Messages
130
My experience this weekend:

Friday and Saturday evenings 7-10 pm the same reduction in download speed (less than half of full speed) and increase in latency (>50 ms) as has become the norm these days.

Sunday evening it was much worse, with the download speed dropping to ~5 Mbps (on a 40 Mbps connection) and lots of packet loss - could not even stream Netflix. Back to full speed at exactly 10 pm.

Saturday and Sunday during the day speed and latency were normal.

Twitch still does not work at all at any time.
 

Solitude

Executive Member
Joined
Jul 23, 2008
Messages
7,312
My experience this weekend:

Friday and Saturday evenings 7-10 pm the same reduction in download speed (less than half of full speed) and increase in latency (>50 ms) as has become the norm these days.

Sunday evening it was much worse, with the download speed dropping to ~5 Mbps (on a 40 Mbps connection) and lots of packet loss - could not even stream Netflix. Back to full speed at exactly 10 pm.

Saturday and Sunday during the day speed and latency were normal.

Twitch still does not work at all at any time.

Exactly the same for me. And like [MENTION=53644]SharkBait[/MENTION] said, it's normally in the evenings when you actually want to use it.
 

aquadat0r

Well-Known Member
Joined
May 6, 2010
Messages
486
Seems Vodacom is giving our issue some attention. Twitch is back and running, holding our breath to see whether the 7pm-10pm speed and latency issue is resolved.
 

marhsava

Expert Member
Joined
May 5, 2016
Messages
1,006
Seems Vodacom is giving our issue some attention. Twitch is back and running, holding our breath to see whether the 7pm-10pm speed and latency issue is resolved.

By the way, which estate are you in?
My self, it seems okay for now
 

aquadat0r

Well-Known Member
Joined
May 6, 2010
Messages
486
Lol yeah spoke too soon
36eec8f83db9628b8b663661fce9af79.jpg

Not sure if they made a change or pure luck that it was better for awhile. Holding thumbs Vodacom is actual probing the network tonight.

None of my new faults have been closed yet and feedback to ICASA still needs to be provided.

Let’s consider this WIP for the next 2 days.
 
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