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Question of the Day: Google Maps vs Waze vs Apple Maps vs physical paper maps?
Vodacom fibre
- Thread starter tRoN
- Start date
marhsava
Expert Member
Lol was laughing at what does ne mean , I am guessing it's a jhb thing lolSorry, you have to explain the laughter to me?
Ok. Still need to explain it to me?
LOTR
Senior Member
- Joined
- Sep 5, 2013
- Messages
- 735
- Reaction score
- 308
"Ne" = nothing special.
There's cheaper and better offerings on Vuma from other ISP's
Note - Vuma are not an ISP and don't offer ISP services. You'd need to signup with some else.
Visit https://shop.vumatel.co.za/packages/all to see who offers what.
I did not go for the debit order, as I prefer to EFT. When I phoned them, they said the invoices are generated on the first and I normally get mine on the 7th. I have still to receive their weekly usage mails, but I am starting to think this is generated and sent from their router, as I am not using their router at all.
@Solitude I had to use the solution ID on my invoice to check data usage.
Edit: MM, checked now and I see the same. Last month it was working correctly though.
Last edited:
Solitude
Executive Member
Thanks SharkBait. I gave them a call and they told me that lots of people were phoning in regarding the data usage not displaying correctly.
They also said that my debit order will go off at the end of this month and will include last month's cost.
Yeah, basically works like their cell contracts. Wish they could add the fibre to the VC App on my phone.
I see it's still not fixed. Wonder if I can start downloading the internet...
Solitude
Executive Member
Our connection has been down since yesterday. I spoke to support and apparently a something or the other is not receiving power and they had to get permission to use generators and only got permission a short while ago.
I won't be surprised if it's because of stolen cables. It's something that has plagues our area for a long time.
I won't be surprised if it's because of stolen cables. It's something that has plagues our area for a long time.
Why would you want to switch?
Maybe cause he would like to get shaped to 2Mbps when the fup is reached.
Telkom is a bit more per month.
I do see that the first part of Telkom's FUP kicks in when 50% of 6TB has been reach meaning 3TB until you are slowed to half of the 100Mbps line speed.
Vodacom is 2.2TB then you go to 2Mbps.
marhsava
Expert Member
any idea on the process for cancelling?
I would assume it is the same as with a cell contract. Phone 111 or 135 and choose the cancellations option.
marhsava
Expert Member
Sent an email to [email protected] and what a surprise that they replied in the next 30 mins with a cancellation quote , need to pay 1k for the router if I am going to cancel now,it's month to month ..
marhsava
Expert Member
so Vodacom is coming tomorrow to upgrade me to the 40Mbps package I applied for, I wonder why they need to do it physically at my place, I am sure they can just change it remotely from there side?
marhsava
Expert Member
yeah but I changed my mind cause Cool ideas was meant to be one off the fibre ISP in my estate but they don't even have a time frame when they will go live ..Yes, they should be able to do it from their side. I thought you wanted to cancel?
With all the maintenance that happened in Midrand, I wonder what they changed, because I cannot stream twitch on the fibre any more. It opens everything, except the stream. Using a VPN resolved the problem, but then I get buffering. (was a free VPN service). Works on my phone though when using LTE.