Vodacom - Last Resort

Pohm said:
Well, I dont have the same problem. My problem with vodacom is that they have such poor service, and yes, they want to try and screw every one of their clients for the most amount of money they can.
My issue started after paying the vodacom bill late.. we owed them R5500.00 for 7 contracts. They did send us a SMS stating that they are going to discontinue our service if we dont pay.. So, we went and paid the outstanding amount. After that, we phone billing and asked them to please switch on our phones because the account is paid in full..
We have now been waiting for about 5 days for a "manager" to come back to us about reconnecting our lines, because they want to charge us a reconnection fee..
The problem is, THEY NEVER COME BACK TO YOU!! NEVER!!
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Send the details and i will have a look
 
I understand sv452's problem here.. its not the fact that they are split.. the fact is that it did not, up to a certain date, show that one can only use said bandwidth at only a certain time of the day. Yea, with the name of the bandwidth sort of stating "night owl" or whatever, it sort of makes sence that it is only for "night time". But it was not stated clearly on VC's part. Therefore, not everybody will look at it, and study it before making a decision if he/she will be using the "extra" bandwidth that has been allocated. Telkom, in the beginning when they started having International + local soft cap, could also not charge their clients for over usage because they did not clarify that going over a said amount of bandwidth will cost them money. This I would say sort of falls under the same category, not in respect of over usage in general, but rather "time of usage".
Everybody does not go and look at the main website to see what promotions are on, and how they work the whole time. He might have just seen that all of a sudden he has a certain amount of bandwidth available, and decided to use it, not knowing that it is only for 12:01am till 8:00am.
 
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sv452 said:
oh i am going to cancel my contract and make sure I spread the word as far and wide as possible.
i rather then go with hellkom for my data needs i am sure it will cost me the same or cheaper in the long run.
having my data with vodacom was convenient but that was about it.

:)
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Dude....you wanna go with Telkom?

The village is missing the local idiot. :D

And Vodacomdata is not even responsible for your problem....but you attack him like it is? :rolleyes:
 
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