Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

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Hi PythonFSi

Checked with networks and they have no issue`s in the Table view area reported.

Thanks
VodacomData
 
Hi VD

Can you tell my why my network is generally horrible.
I'm in Cape Town, Welcome Estate/Vanguard Estate region, my signal will disappear and my GPRS would just drop. It happens pretty often.
 
VodacomData said:
Good Afternoon Guys

We picked up an issue in the Fourways area this is currently in hand with our networks department, clients are reporting no throughput and getting page cannot be displayed errors.
I will provide feedback once resolved

Regards
VodacomData
Click to expand...

Hi there VD,

I did not have much of an issue over the weekend, but today!
It is even impossible to d/l from local sites.


My location is 800m from your Sunward Park tower (cnr Trichardt and Kingfisher)
Signal strength is -60db on a B970

Since the beginning of May the VC data service has not good at all.
And if it is due to "cell breathing" then the network planning has been lacking.
Please VD, get VC to compensate us for the poor service levels. (reduced service levels = reduced subscriptions)
How can I rely on a service that blows hot 'n cold like this?
 
Basilrsa said:
Hi there VD,

I did not have much of an issue over the weekend, but today!
It is even impossible to d/l from local sites.


My location is 800m from your Sunward Park tower (cnr Trichardt and Kingfisher)
Signal strength is -60db on a B970

Since the beginning of May the VC data service has not good at all.
And if it is due to "cell breathing" then the network planning has been lacking.
Please VD, get VC to compensate us for the poor service levels. (reduced service levels = reduced subscriptions)
How can I rely on a service that blows hot 'n cold like this?
Click to expand...


Hi

Please follow this procedure so i can escalate.
http://mybroadband.co.za/vb/showpost.php?p=544183&postcount=1

Regards
VodacomData
 
Here is elarduspark for the past couple of weeks I have been having very frequent disconnects, yesterday it was horrendously slow, did the IPL and is the confed cup overloading the network?
My speedtest: light hops around between dark blue and light blue.


bmeagle
 
bmeagle said:
Here is elarduspark for the past couple of weeks I have been having very frequent disconnects, yesterday it was horrendously slow, did the IPL and is the confed cup overloading the network?
My speedtest: light hops around between dark blue and light blue.


bmeagle
Click to expand...


Pinging www.iol.co.za [196.30.168.79] with 32 bytes of data:

Reply from 196.30.168.79: bytes=32 time=114ms TTL=50
Reply from 196.30.168.79: bytes=32 time=123ms TTL=50
Reply from 196.30.168.79: bytes=32 time=112ms TTL=50
Reply from 196.30.168.79: bytes=32 time=121ms TTL=50
Request timed out.
Reply from 196.30.168.79: bytes=32 time=141ms TTL=50
Reply from 196.30.168.79: bytes=32 time=110ms TTL=50
Reply from 196.30.168.79: bytes=32 time=99ms TTL=50
Reply from 196.30.168.79: bytes=32 time=98ms TTL=50
Reply from 196.30.168.79: bytes=32 time=97ms TTL=50
Request timed out.
Reply from 196.30.168.79: bytes=32 time=101ms TTL=50
Reply from 196.30.168.79: bytes=32 time=101ms TTL=50
Reply from 196.30.168.79: bytes=32 time=101ms TTL=50
Reply from 196.30.168.79: bytes=32 time=141ms TTL=50
Request timed out.
Request timed out.
Reply from 196.30.168.79: bytes=32 time=100ms TTL=50
Request timed out.
Reply from 196.30.168.79: bytes=32 time=110ms TTL=50
Reply from 196.30.168.79: bytes=32 time=99ms TTL=50
Request timed out.
Reply from 196.30.168.79: bytes=32 time=101ms TTL=50

Ping statistics for 196.30.168.79:
Packets: Sent = 23, Received = 17, Lost = 6 (26% loss),
Approximate round trip times in milli-seconds:
Minimum = 97ms, Maximum = 141ms, Average = 109ms

How's that for broadband?

Sorry, can't give a speedtest result, speedtest won't load.
 
My speeds have dropped by 60% over the last week on both the Honeydew and Radiokop towers with an LDPDA antenna.

speed test on speed.vodacom.co.za -
Download Speed: 959 kbps (119.9 KB/sec transfer rate)
Upload Speed: 174 kbps (21.8 KB/sec transfer rate)
 
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Hi VD,

Just an update: Connection in Pretoria East appears to be more stable today, and data throughput is much better.

Not sure if VC made some changes / corrections.
 
Hi MainMeat

i spoke to Regions now they contacted a few guys in the Fourways area and reported it to be working.

Regards
VodacomData
 
I had a call from Vodacom this morning and things are looking good in Mouille Point.

Thanks VD/VCD! :)
 
nuyork said:
Was online the whole of Saturday morning and afternoon.....from about 10am till 6pm...was browsing constantly. Was not disconnected once.

Fourways area.
Click to expand...

Last night for me was terrible in the Fourways area - serving site - Leaping_Frog. Was from about 9pm till 11pm.

Had 4 bars of 3G signal.... but it would start off by saying HSDPA.....then switch to 3G but there was no through-put or it was very slow.

Had to disconnect and re-connect a few times last night to load a few websites like gmail......then I finally gave up.

This morning when I logged on everything seemed fine and fast again.
 
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Im in Dainfern Valley, didnt have any problems until yesterday, between where i go to college (Randburg) , to Olivedale, Fourways and then where i live (Dainfern Valley) GPRS, 3G, HSDPA all slow! HSDPA was at GPRS speeds on my laptop (with Voda 64k sim and my phone also with Voda contract). Today its back to normal though :) had great GPRS speeds here at home using my phone and good HSDPA on lappy, maybe they were busy with upgrades or something?
 
Tsepz_011 said:
Im in Dainfern Valley, didnt have any problems until yesterday, between where i go to college (Randburg) , to Olivedale, Fourways and then where i live (Dainfern Valley) GPRS, 3G, HSDPA all slow! HSDPA was at GPRS speeds on my laptop (with Voda 64k sim and my phone also with Voda contract). Today its back to normal though :) had great GPRS speeds here at home using my phone and good HSDPA on lappy, maybe they were busy with upgrades or something?
Click to expand...


Hi Tsepz_011

The Dainfern BTS was the problem but its resolved now.

Regards
VodacomData
 
Lovely Vodacom speeds!!!

Vodacom Speedtest
Download: 3639kbps
Upload: 1036kbps

Speedtest.net


Vodafone B970 Router: Signal Strength: - 80 dBm
Serving site: Leaping_Frog (across the road from my place)

FRAK! FRAK! FRAK!


EDIT: Well tried another speedtest at 11:15pm tonight and well:-



Such a difference...somethings up with the network!
 
Last edited:
VodacomData said:
Hi Tsepz_011

The Dainfern BTS was the problem but its resolved now.

Regards
VodacomData
Click to expand...

Can they look into the Randburg Sundowner area please. I think it's a tower problem.

Getting about 30 percent packet loss. Timeouts, and slow downloads.
 
I'm also having problems with VC.I'm in the Mill Hills area in Bryanston.

My speedtest result: http://www.speedtest.net/result/502300856.png.

I tried playing WoW, but I stopped because I can't do anything in the game. Even normal browsing is a waste of time. I've been waiting 5 minutes for an image to load and it's not even a big image.
 
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