Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

dionb · Sep 3, 2007

vodacom3g said:
Cool, what was broken? Symptoms?

Well - nothing broken this end.
Last updates took time to work through the system - 3G actually became unavailable (like not visible - not visible, not working).
My guess - it was the updates and frog's (bullfrog mentioned elsewhere seems more appropriate) probably resulting from it.

Isn't this a nice PRO response??

Csnoopy · Sep 3, 2007

APN-internet. PPDB

Csnoopy said:
The lights at hellopeter has gone from red to orange will see tomorrow.

Thanks v3g and the tech's.

It looks like the lights have gone to green at hellopeter.

I am experiencing intemittent timeouts/page cannot be displayed with IE7. Keep your fingers on it people. Will do so from my side also.

Will be out for a while.

Oops what happened just lost the connection. Tried again.

Csnoopy · Sep 3, 2007

APN=internetvpn. PPDB

FYI if it will help.

Internetvpn is more stable.

Code:

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>cd\

C:\>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Leon
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

PPP adapter Hsdpa VPN:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
        Physical Address. . . . . . . . . : 00-53-45-00-00-00
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 196.46.173.221
        Subnet Mask . . . . . . . . . . . : 255.255.255.255
        Default Gateway . . . . . . . . . : 196.46.173.221
        DNS Servers . . . . . . . . . . . : 196.207.32.69
                                            196.43.45.190
        Primary WINS Server . . . . . . . : 10.11.12.13
        Secondary WINS Server . . . . . . : 10.11.12.14
        NetBIOS over Tcpip. . . . . . . . : Disabled

C:\>ping -n 4 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Reply from 196.11.146.148: bytes=32 time=120ms TTL=247
Reply from 196.11.146.148: bytes=32 time=92ms TTL=247
Reply from 196.11.146.148: bytes=32 time=90ms TTL=247
Reply from 196.11.146.148: bytes=32 time=119ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 90ms, Maximum = 120ms, Average = 105ms

C:\>ping -n 4 -l 500 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 500 bytes of data:

Reply from 196.11.146.148: bytes=500 time=195ms TTL=247
Reply from 196.11.146.148: bytes=500 time=193ms TTL=247
Reply from 196.11.146.148: bytes=500 time=181ms TTL=247
Reply from 196.11.146.148: bytes=500 time=179ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 179ms, Maximum = 195ms, Average = 187ms

C:\>rem ping -n 4 -l 1000 smtp.vodacom.co.za

C:\>ping -n 4 www.google.com

Pinging www.l.google.com [64.233.183.99] with 32 bytes of data:

Request timed out.
Reply from 64.233.183.99: bytes=32 time=313ms TTL=236
Request timed out.
Reply from 64.233.183.99: bytes=32 time=305ms TTL=236

Ping statistics for 64.233.183.99:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 305ms, Maximum = 313ms, Average = 309ms

C:\>ping -n 4 www.telkomsa.net

Pinging www.telkomsa.net [196.25.211.40] with 32 bytes of data:

Request timed out.
Reply from 196.25.211.40: bytes=32 time=109ms TTL=118
Request timed out.
Request timed out.

Ping statistics for 196.25.211.40:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
    Minimum = 109ms, Maximum = 109ms, Average = 109ms

C:\>rem ping -n 4 www.telkom.co.za

C:\>rem tracert smtp.vodacom.co.za

C:\>nslookup speed.vodacom.co.za
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    speed.vodacom.co.za
Address:  196.207.32.68


C:\>nslookup www.telkom.co.za
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    ctb-cache3-vif1.saix.net
Address:  198.54.202.4
Aliases:  www.telkom.co.za


C:\>nslookup www.google.com
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    www.l.google.com
Addresses:  64.233.183.99, 64.233.183.103, 64.233.183.104, 64.233.183.147
Aliases:  www.google.com


C:\>pause
Press any key to continue . . .

Csnoopy · Sep 3, 2007

APN=internetvpn. PPDB

FYI

internetvpn also no page displays. But not so frequent.

This while I am browsing mybroadband.co.za and hellopeter.com. Are these site not on the peering link via SAIX to Verizon. @ic Did I say it correctly.

Draw me a picture on how these peering links work etc.

nextstep · Sep 3, 2007

vodacom3g said:
Any feedback on the web timeouts?

Better / worse ?

(Killed another frog...)

I could not connect at all last night (Sunday), problem seemed to be the authentication server at Vodacom.

This morning was better, but the response times were very bad, almost worse than dial-up (icons and images at local bank site took ages to load up, gmail was almost non workable).

Any ideas?

Csnoopy · Sep 3, 2007

nextstep said:
I could not connect at all last night (Sunday), problem seemed to be the authentication server at Vodacom.

This morning was better, but the response times were very bad, almost worse than dial-up (icons and images at local bank site took ages to load up, gmail was almost non workable).

Any ideas?

If you have intenetvpn activated on your sim try setting APN to internetvpn. That is what I am currently using and it is working OK.

Alunloggs · Sep 3, 2007

Dropping connections and failing to resolve domain names

Hey there

I am having a nightmare connecting to web pages using my Brand new 3G USB Modem.

I have to try 3 or 4 times to load a web page.

I am in the Durban North area if it makes a difference. Do you have any to help me better set up the 3g? I am a contract customer

I am pulling my hair out here. The reason I took the plung to get the 3g connection was because i wanted a better service but it has turned out being very frustrating.

Please help if you can

Thanks

Al

Wildlife · Sep 3, 2007

HELP!!!
I'm also having problems "The page cannot be displayed", Ftp problems.
Huawei E220 USB modem
Did the firmware upgrade and also the software upgrade.

Pretoria
Moreletapark

Csnoopy · Sep 3, 2007

AdLo said:
More page cannot be displayed.

I initially thought my internet problems were related to end of month rape. But i now noticed in the beginning of the month downloads are fast but websites have to be clicked 4 or 5 times before opening. I assume this is DNS related.
This happens late at night(12) and early in the morning (5)so I can't say that it can be related to high network load.

Can we be provided with alternate DNS servers to use in our internet settings?

Centurion.

Please can you update your location more specific to your area. This will help VC to localise the problem. Can you also indicate which APN you are using and type of data bundle, Prepaid or contract.

Alternate DNS.
OPENDNS
208.67.222.222
208.67.220.220

Csnoopy · Sep 3, 2007

Wildlife said:
HELP!!!
I'm also having problems "The page cannot be displayed", Ftp problems.
Huawei E220 USB modem
Did the firmware upgrade and also the software upgrade.

Pretoria
Moreletapark

Update your location please.
contract or prepaid.
Which APN are you using.
Which Dashboard and version are you using.
Windows XP or Vista.

Csnoopy · Sep 3, 2007

sky.akash said:
@Csnoopy, when you hover your mouse over the red envelope next to the thread name in the list of threads, a little info box shows you how many posts you have in that thread. I'm using Opera, not sure if the other browsers show this.

@skyakash a 124 posts bl****m.

feo · Sep 3, 2007

Stupid Q here. I just got a new phone that's got 3G. I'm on prepaid. When I use Opera on my phone, the connection it makes is to 3G right? How can I be sure of that?

Last night there was 0 throughput.

Csnoopy · Sep 3, 2007

PPDB, APN=internet

10.x.x.x Ok for now.

Code:

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>cd\

C:\>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Leon
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

PPP adapter HSDPA Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
        Physical Address. . . . . . . . . : 00-53-45-00-00-00
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 10.50.218.152
        Subnet Mask . . . . . . . . . . . : 255.255.255.255
        Default Gateway . . . . . . . . . : 10.50.218.152
        DNS Servers . . . . . . . . . . . : 196.207.32.69
                                            196.43.45.190
        Primary WINS Server . . . . . . . : 10.11.12.13
        Secondary WINS Server . . . . . . : 10.11.12.14
        NetBIOS over Tcpip. . . . . . . . : Disabled

C:\>ping -n 4 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Reply from 196.11.146.148: bytes=32 time=104ms TTL=247
Reply from 196.11.146.148: bytes=32 time=104ms TTL=247
Reply from 196.11.146.148: bytes=32 time=103ms TTL=247
Reply from 196.11.146.148: bytes=32 time=111ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 103ms, Maximum = 111ms, Average = 105ms

C:\>ping -n 4 -l 500 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 500 bytes of data:

Reply from 196.11.146.148: bytes=500 time=177ms TTL=247
Reply from 196.11.146.148: bytes=500 time=180ms TTL=247
Reply from 196.11.146.148: bytes=500 time=199ms TTL=247
Reply from 196.11.146.148: bytes=500 time=197ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 177ms, Maximum = 199ms, Average = 188ms

C:\>rem ping -n 4 -l 1000 smtp.vodacom.co.za

C:\>ping -n 4 www.google.com

Pinging www.l.google.com [64.233.183.147] with 32 bytes of data:

Reply from 64.233.183.147: bytes=32 time=541ms TTL=239
Reply from 64.233.183.147: bytes=32 time=514ms TTL=239
Reply from 64.233.183.147: bytes=32 time=523ms TTL=239
Reply from 64.233.183.147: bytes=32 time=511ms TTL=239

Ping statistics for 64.233.183.147:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 511ms, Maximum = 541ms, Average = 522ms

C:\>ping -n 4 www.telkomsa.net

Pinging www.telkomsa.net [196.25.211.40] with 32 bytes of data:

Reply from 196.25.211.40: bytes=32 time=131ms TTL=121
Reply from 196.25.211.40: bytes=32 time=109ms TTL=121
Reply from 196.25.211.40: bytes=32 time=108ms TTL=121
Reply from 196.25.211.40: bytes=32 time=96ms TTL=121

Ping statistics for 196.25.211.40:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 96ms, Maximum = 131ms, Average = 111ms

C:\>rem ping -n 4 www.telkom.co.za

C:\>rem tracert smtp.vodacom.co.za

C:\>nslookup speed.vodacom.co.za
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    speed.vodacom.co.za
Address:  196.207.32.68


C:\>nslookup www.telkom.co.za
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    ctb-cache3-vif1.saix.net
Address:  198.54.202.4
Aliases:  www.telkom.co.za


C:\>nslookup www.google.com
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    www.l.google.com
Addresses:  64.233.183.147, 64.233.183.99, 64.233.183.103, 64.233.183.104
Aliases:  www.google.com


C:\>pause
Press any key to continue . . .

AdLo · Sep 3, 2007

Csnoopy said:
Please can you update your location more specific to your area. This will help VC to localise the problem. Can you also indicate which APN you are using and type of data bundle, Prepaid or contract.

Currently in Cape Town so can't say if it's happening today but it happened last night and the whole weekend.
Cellphone didn't display cell tower in cell info but did indicate 3G the whole time.
Display often varies between many towers when not on 3G so can't give tower name.
Location near Supersport Park.
Last week been the first time since 1 April i have been getting prolonged issues with timeouts over days.

Voice Contract 2GB Add On Bundle using N73 as modem.
AP is vlive for phone. Is this what PC suite uses?

Wildlife · Sep 3, 2007

contract
Mobile Partner 11.002.03.04.03
windows xp
Which APN are you using. no idea

AirWolf · Sep 3, 2007

Csnoopy said:
Please can you update your location more specific to your area. This will help VC to localise the problem. Can you also indicate which APN you are using and type of data bundle, Prepaid or contract.

Alternate DNS.
OPENDNS
208.67.222.222
208.67.220.220

I kind of forgot to get internetvpn activated

and my sim is in my E220 so I'll do it tomorrow

When using auto DNS or manually using the OPENDNS settings in windows I'm still getting zero downloads

I'm in Ubuntu Linux now using the same modem, sim and apn the only difference is the DNS settings provided in the Vodafone connect dashboard which seems to solve my problems

212.73.32.3
212.73.32.67

feo said:
Stupid Q here. I just got a new phone that's got 3G. I'm on prepaid. When I use Opera on my phone, the connection it makes is to 3G right? How can I be sure of that?

Last night there was 0 throughput.

Your phone should have indicator showing whether it is on GPRS, EGDE, or 3G. Best to refer to your phone manual for the symbols displayed for each

Csnoopy · Sep 3, 2007

sky.akash said:
I kind of forgot to get internetvpn activated and my sim is in my E220 so I'll do it tomorrow

When using auto DNS or manually using the OPENDNS settings in windows I'm still getting zero downloads I'm in Ubuntu Linux now using the same modem, sim and apn the only difference is the DNS settings provided in the Vodafone connect dashboard which seems to solve my problems

212.73.32.3
212.73.32.67

Your phone should have indicator showing whether it is on GPRS, EGDE, or 3G. Best to refer to your phone manual for the symbols displayed for each

These are DNS settings for Vodafone in Spain.

You should just dial 155 then select 3,1,2 and ask them to activate your sim for VPN. I hope v3g is not going to block us using this service .

I still get more stable results from using internetvpn.

Csnoopy · Sep 3, 2007

Why is myadsl.co.za so slow I sometimes get a 75% loss on pings.

Csnoopy · Sep 3, 2007

AdLo said:
Currently in Cape Town so can't say if it's happening today but it happened last night and the whole weekend.
Cellphone didn't display cell tower in cell info but did indicate 3G the whole time.
Display often varies between many towers when not on 3G so can't give tower name.
Location near Supersport Park.
Last week been the first time since 1 April i have been getting prolonged issues with timeouts over days.

Voice Contract 2GB Add On Bundle using N73 as modem.
AP is vlive for phone. Is this what PC suite uses?

The phone fundi's need to help with this one. sorry

Csnoopy · Sep 3, 2007

Wildlife said:
contract
Mobile Partner 11.002.03.04.03
windows xp
Which APN are you using. no idea

Can you give us your IP number ?
If it is 10.x.x.x internet APN
If it is 196.x.x.x internetVPN APN.

Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

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