Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

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Csnoopy

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PPDB Doringkloof Centurion. APN InternetVPN

vodacom3g said:
Which sites? Maybe I can try and emulate with FF from Cpt?
Click to expand...
@v3g.

I have been on/off for several hours today and have not had any really hickups. No timeouts etc. The Smiles on the side would now and again popup one after the other. For me it has been OK.

Hellopeter was dimming but it is lighting up again.

I am using InternetVPN..... could this be it.

:)
 
D

dionb

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vodacom3g said:
Ok, we cleared the throat of the DNS server that serves the Midrand / Pta / KZN area. Did find a frog in it.

Let me know if things are better / worse / same.
Click to expand...
Cannot access pop server as mentioned before clearing this frog.
There isn't another one of these beasts serving the East Rand?
Could the root cause not be hiding in packet loss somewhere - which, in turn causes confusion down the line at the dns side?

Message I got was:
No DNS server (Valid name but no data record of requested type)

Have actually put the Virgin sim in to get mail and post this.
 
BeVonk!

BeVonk!

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Hennopspark, Centurion: nothing comming through Vodacom 3G/HSDPA tonight. Cannot open a single page. Getting "server not found" and "connection reset" errors. Typing this message on MTN GPRS.
 
C

Csnoopy

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C

Csnoopy

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Local times are much better than before. I am not sure about International.

Code: 
C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>cd\

C:\>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Leon
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

PPP adapter Hsdpa VPN:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
        Physical Address. . . . . . . . . : 00-53-45-00-00-00
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 196.46.172.12
        Subnet Mask . . . . . . . . . . . : 255.255.255.255
        Default Gateway . . . . . . . . . : 196.46.172.12
        DNS Servers . . . . . . . . . . . : 196.207.32.69
                                            196.43.45.190
        Primary WINS Server . . . . . . . : 10.11.12.13
        Secondary WINS Server . . . . . . : 10.11.12.14
        NetBIOS over Tcpip. . . . . . . . : Disabled

C:\>ping -n 4 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Reply from 196.11.146.148: bytes=32 time=115ms TTL=247
Reply from 196.11.146.148: bytes=32 time=94ms TTL=247
Reply from 196.11.146.148: bytes=32 time=93ms TTL=247
Reply from 196.11.146.148: bytes=32 time=91ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 91ms, Maximum = 115ms, Average = 98ms

C:\>ping -n 4 -l 500 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 500 bytes of data:

Reply from 196.11.146.148: bytes=500 time=174ms TTL=247
Reply from 196.11.146.148: bytes=500 time=173ms TTL=247
Reply from 196.11.146.148: bytes=500 time=171ms TTL=247
Reply from 196.11.146.148: bytes=500 time=167ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 167ms, Maximum = 174ms, Average = 171ms

C:\>rem ping -n 4 -l 1000 smtp.vodacom.co.za

C:\>ping -n 4 www.google.com

Pinging www.l.google.com [64.233.183.104] with 32 bytes of data:

Request timed out.
Reply from 64.233.183.104: bytes=32 time=293ms TTL=235
Reply from 64.233.183.104: bytes=32 time=292ms TTL=235
Reply from 64.233.183.104: bytes=32 time=291ms TTL=235

Ping statistics for 64.233.183.104:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 291ms, Maximum = 293ms, Average = 292ms

C:\>ping -n 4 www.telkomsa.net

Pinging www.telkomsa.net [196.25.211.40] with 32 bytes of data:

Request timed out.
Reply from 196.25.211.40: bytes=32 time=103ms TTL=117
Reply from 196.25.211.40: bytes=32 time=92ms TTL=117
Request timed out.

Ping statistics for 196.25.211.40:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 92ms, Maximum = 103ms, Average = 97ms

C:\>ping -n 4 www.telkom.co.za

Pinging ctb-cache3-vif1.saix.net [198.54.202.4] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.54.202.4:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\>rem tracert smtp.vodacom.co.za

C:\>nslookup speed.vodacom.co.za
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    speed.vodacom.co.za
Address:  196.207.32.68


C:\>nslookup www.telkom.co.za
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    ctb-cache3-vif1.saix.net
Address:  198.54.202.4
Aliases:  www.telkom.co.za


C:\>nslookup www.google.com
Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

Non-authoritative answer:
Name:    www.l.google.com
Addresses:  64.233.183.104, 64.233.183.147, 64.233.183.99, 64.233.183.103
Aliases:  www.google.com


C:\>pause
Press any key to continue . . .

:)
 
C

Csnoopy

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@ic

I can use the Forum, Icon's pop up slow but it is workable faster than GPRS.

Does this have anything to do with it. Maybe same issue when SAIX/Verizon went down the other day?

Code: 
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Leon.CCSM>ping www.mybroadband.co.za

Pinging www.mybroadband.co.za [196.40.97.13] with 32 bytes of data:

Request timed out.
Reply from 196.40.97.13: bytes=32 time=125ms TTL=239
Request timed out.
Request timed out.

Ping statistics for 196.40.97.13:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
    Minimum = 125ms, Maximum = 125ms, Average = 125ms

C:\Documents and Settings\Leon.CCSM>
 
V

vodacom3g

Vodacom Representative
Joined
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Messages
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Csnoopy said:
@ic

I can use the Forum, Icon's pop up slow but it is workable faster than GPRS.

Does this have anything to do with it. Maybe same issue when SAIX/Verizon went down the other day?
Click to expand...

A lot of the affected sites seem to be similar to the Verizon problems on Friday, so the guys are looking into it.
 
C

Csnoopy

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Me again.

A question that has been asked.

What kind of data bundle's are you guy's using. Contract or Prepaid.

If it is DNS error's then I don't think it matters. But could help the guy's trying to locate the problem. It just seems to be very Random.


:)
 
I

Iam3G

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I'm on a contract(1Gig) now. Globetrotter 3G+ HSDPA Card. Speeds are average, but stable. Still intermittent disconnections, especially after 7pm tonight. Was connected all day without disconnections.
 
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hermansteyn

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Messages
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Csnoopy said:
Me again.

A question that has been asked.

What kind of data bundle's are you guy's using. Contract or Prepaid.

If it is DNS error's then I don't think it matters. But could help the guy's trying to locate the problem. It just seems to be very Random.


:)
Click to expand...

I have a My Gig 2 Contract with Huawei E220 USB modem.

I'm having major trouble reading and posting on this forum at this stage...connection is really bad..
 
C

Csnoopy

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Messages
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PPDB. APN = InternetVPN

Iam3G said:
I'm on a contract(1Gig) now. Globetrotter 3G+ HSDPA Card. Speeds are average, but stable. Still intermittent disconnections, especially after 7pm tonight. Was connected all day without disconnections.
Click to expand...

What mode is your modem set for ?
I have set mine for 3G only and it is holding ok. I am also using internetvpn as APN. I dont think it should make any diffs.

:)
 
I

Iam3G

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I think its set to 3G preferred. Not sure coz i have so many profiles(one for each Data Card). I'm on the internet APN.
 
C

Csnoopy

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@Iam3g/@hermansteyn

I changed my APN to internet and everything just died.
Changed back to internetvpn and all is working again.

Can you guys do the same and let us know.

:)
 
H

hermansteyn

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Messages
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Csnoopy said:
@Iam3g/@hermansteyn

I changed my APN to internet and everything just died.
Changed back to internetvpn and all is working again.

Can you guys do the same and let us know.

:)
Click to expand...

I haven't activated the internetvpn service yet. I'll send the activation forms to Vodacom tomorrow and will then switch over to internetvpn.

Will let you guys know tomorrow after work if the problem still persists.

Good night.
 
H

hschutte

Well-Known Member
Joined
Apr 26, 2006
Messages
438
I'm also still having problems same as friday. How do I change it to internetvpn?
 
E

eagle-slayor

Senior Member
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May 19, 2006
Messages
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my internet hasnt been this bad for long...
i struggle to access national sites nevermind international.
when will this be solved?
 
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