K
kingrob
Guest
V3G, I can't tell you in words how tired I am of this. Can we please get compensation, or do you just say - ag, screw them, as long as they make our coffers fuller.
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Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency
- Thread starter vodacom3g
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V3G, I can't tell you in words how tired I am of this. Can we please get compensation, or do you just say - ag, screw them, as long as they make our coffers fuller.
eagle-slayor
Senior Member
this is hectic from yesterday, no 3G in bedfordview, and the GPRS is slow
inkunzi
Member
Prepaid still not working today in KZN. Yesterday I was able to connect but there was 0Kb/s throughput. Since last night all I get is err code 619
I literally just went out to buy another MTN SIM so I can post this. (MTN have this bizarre idea that if I run out < 30 days I will be happy to go OOB until the 30 days has elapsed).
I understand there are TelkomSA problems in KZN? I await with interest to see how many days the Vodacom service is down.
It so happens that I also lost the last of my prepaid bundle as of yesterday ... but that's an occupational hazard I guess
I literally just went out to buy another MTN SIM so I can post this. (MTN have this bizarre idea that if I run out < 30 days I will be happy to go OOB until the 30 days has elapsed).
I understand there are TelkomSA problems in KZN? I await with interest to see how many days the Vodacom service is down.
It so happens that I also lost the last of my prepaid bundle as of yesterday ... but that's an occupational hazard I guess
inkunzi
Member
On a separate note I notice that the SMS 100/balance enquiry has been taking 6 hours to respond. This surely is separate from any network connectivity issues?
One thing I like about Vodacom compared to the competition is the 100/balance and the 100/MYGIG etc. But it's only an attractive feature if the response period is a minute or two not hours.
Perhaps it's not always within Vodacom's control? I know we always used to say for critical applications SMS delivery is not even guaranteed. (If anyone knows please do correct me).
And how is it that my bank (FNB) deliver SMS info within a few minutes EVERY time I make a transaction?
One thing I like about Vodacom compared to the competition is the 100/balance and the 100/MYGIG etc. But it's only an attractive feature if the response period is a minute or two not hours.
Perhaps it's not always within Vodacom's control? I know we always used to say for critical applications SMS delivery is not even guaranteed. (If anyone knows please do correct me).
And how is it that my bank (FNB) deliver SMS info within a few minutes EVERY time I make a transaction?
Tallboy
Well-Known Member
I sent my balance request SMS at 07:48 an received the response at 14:27. My prepaid is working again.
inkunzi
Member
Looks like we're in business again. Just got my new 1GB bundle for the month deducted from my Vodacom airtime. If only I'd known ...
My latest theory is that the best contingency is to have MTN and Vodacom always available. Trouble is that makes me more inclined to want rollover, or at least a greater expiry, say 60 days instead of 30.
My latest theory is that the best contingency is to have MTN and Vodacom always available. Trouble is that makes me more inclined to want rollover, or at least a greater expiry, say 60 days instead of 30.
vodacom3g
Vodacom Representative
Don't you need a minimum of R1 balance to connect? Do you have a bundle loaded?
vodacom3g
Vodacom Representative
Will check what's going on with the SMS service.
supersunbird
Honorary Master
I dont know what mxit needs to connect, but my cell with enough money says i need to sign up for gprs first :/
vodacom3g
Vodacom Representative
Hiya
Just wondering , should I do the ipconfig /flushdns & ipconfig /registerdns thiny for my HSDPA connection as well ?
Did above-mentioned , now I'm on GPRS.
1st time HSDPA noob
No, the card will select the best signal, but will be controlled by the 'profile' setting in your dashboard, depending on which dash you use.
A 3G-Preferred profile will search for the best signal, but sometimes it works better to force the card to 3G/HSDPA by using a 3G-Only profile.
Csnoopy
Expert Member
Dorinkloof Centurion down again 3G/Gprs.
Not again. (Is it Telkom? At least the dialup still works phew!)
Dorinkloof Centurion down again 3G/Gprs. Down. 155 say's your turn around time is 24 hours, so we can not log a call. You have to wait 24Hours. So that means wait till 10 tomorrow then call 155 again??
I second that sms/100 take's long time to turn around.
GPRS via Cell phone is also down. WTH. is going on. Is this not maybe sportage ??? You know what I mean. I am almost convinced the yellow is behind this.
Not again. (Is it Telkom? At least the dialup still works phew!)
Dorinkloof Centurion down again 3G/Gprs. Down. 155 say's your turn around time is 24 hours, so we can not log a call. You have to wait 24Hours. So that means wait till 10 tomorrow then call 155 again??
I second that sms/100 take's long time to turn around.
GPRS via Cell phone is also down. WTH. is going on. Is this not maybe sportage ??? You know what I mean. I am almost convinced the yellow is behind this.
Csnoopy
Expert Member
No way are we going to give up, while the exec's galavant all over the world with our money. I am sure after a profit of R6bn they can definitely compensate us. Somebody is going to pay for my dailup calls and that aint gonna be me, fo'sho.
supersunbird
Honorary Master
Mine gprs has never even been up yet here in Garsfontein towers 2 and 3
Csnoopy
Expert Member
OOB Charges for Prepaid nogal
No.
Message from the horses mouth.
This was sent to me by sms. N/B I can now receive sms's and even read them.
Why can Vodacom not make an allowance for Prepaid users. Why do WE again have to make the allowance?? If you use it you pay If you snooze you loose. All together now, WE WANT COMPENSATION WE WANT COMPENSATION!!.
No.
Message from the horses mouth.
This was sent to me by sms. N/B I can now receive sms's and even read them.
Why can Vodacom not make an allowance for Prepaid users. Why do WE again have to make the allowance?? If you use it you pay If you snooze you loose. All together now, WE WANT COMPENSATION WE WANT COMPENSATION!!.
vodacom3g
Vodacom Representative
Not again. (Is it Telkom? At least the dialup still works phew!)
Dorinkloof Centurion down again 3G/Gprs. Down. 155 say's your turn around time is 24 hours, so we can not log a call. You have to wait 24Hours. So that means wait till 10 tomorrow then call 155 again??
I second that sms/100 take's long time to turn around.
GPRS via Cell phone is also down. WTH. is going on. Is this not maybe sportage ??? You know what I mean. I am almost convinced the yellow is behind this.
Anyone else with connection problems?
Csnoopy, supersunbird, please PM me your names, data number and contact number.
supersunbird
Honorary Master
The bastards, I'd have had more than R2 if i didnt have to sms my gf because the network was down. i dont have the spare money for extra airtime today or tomorrow 
vodacom3g
Vodacom Representative
Why can Vodacom not make an allowance for Prepaid users. Why do WE again have to make the allowance?? If you use it you pay If you snooze you loose. All together now, WE WANT COMPENSATION WE WANT COMPENSATION!!.
I've got no idea what you're on about.
What allowances are you talking about? What allowances do you have to make?
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vodacom3g
Vodacom Representative
The bastards, I'd have had more than R2 if i didnt have to sms my gf because the network was down. i dont have the spare money for extra airtime today or tomorrow
To clarify, you cannot connect because you don't have more than R2 balance?
Can I call the network guys and ask them to stop investigating network failures in your area. They told me they could find nothing wrong but I sent them back.
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