Vox Telecom Fatpipe

cvanwie said:
We have one "network" which is built up from a bunch of services from Telkom, Wacs, Seacom, etc ...

Bolt on, Fatpipe, Fatpipe Lite -- all run over the same network. The difference is how we handle the traffic between the different products.
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Thanks for the info. So which thread will be the best to follow if I am on fatpipe lite?
 
Hey, so the ETA for the ping fixes will be Wednesday or am I wrong, because my ping spikes sometimes from 8-50ms out of nowhere, and my WoW ping from 160-300ms(just standing still) then goes back down, just asking :P, because I'm reading comments and I don't fully understand haha.
 
Did a speedtest real quick;

20Mbs ADSL2+ sync

4644124613.png


eish, what is happening?
 
furpile said:
Thanks for the info. So which thread will be the best to follow if I am on fatpipe lite?
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Up to you ... but as it's a Fatpipe product, I'd watch it here. The "Bolt on" will not be changing from current implementation.
 
Henri18 said:
Hey, so the ETA for the ping fixes will be Wednesday or am I wrong, because my ping spikes sometimes from 8-50ms out of nowhere, and my WoW ping from 160-300ms(just standing still) then goes back down, just asking :P, because I'm reading comments and I don't fully understand haha.
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Should be after Sept 9 after 2am
 
throwaway420 said:
4644677350.png


is this also part of the 9th fix?
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Issues in Cape Town are what the 9th fix is about.

We only affect your line speed if you're purchased a Bolt-on package (we rate limit to 10Mbps 6pm-6am weekdays + weekends); or if you've purchased an uncapped product based on line speed; otherwise your line speed is being affected by Telkom infrastructure between your house and our network.

-Chris
 
I hardly use FB, but occasionally someone will send me a link to a picture / video to check out there. Pretty much every time this happens, it takes absolutely ages for the page to load. This happened again just now, and I fired up Chrome dev tools to see where the delay was. It took nearly 30 seconds to get a response back from fbstatic-a.akamaihd.net, which I'd assume is FB's video hosting CDN.

@cvanwie - doesn't bother me much since I use FB so infrequently, but maybe worth investigating for others.
 
sand_man said:
How those new uncapped accounts coming along cvanwie?
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If that's what was hinted at, going well... just waiting on Product to release to marketing and such... still no date but should be this month sometime.
 
Seeyou said:
I hardly use FB, but occasionally someone will send me a link to a picture / video to check out there. Pretty much every time this happens, it takes absolutely ages for the page to load. This happened again just now, and I fired up Chrome dev tools to see where the delay was. It took nearly 30 seconds to get a response back from fbstatic-a.akamaihd.net, which I'd assume is FB's video hosting CDN.

@cvanwie - doesn't bother me much since I use FB so infrequently, but maybe worth investigating for others.
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Are you in Cape Town? If not, where?
 
Seeyou said:
Yep - in CPT, though I'm not noticing the slowdown anywhere else on Fatpipe, just with this particular service.
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There is a general problem in Cape Town, which will get resolved Sept 9 @ 2am :) Any/every problem in Cape Town, is due to the same issue.
 
cvanwie said:
If that's what was hinted at, going well... just waiting on Product to release to marketing and such... still no date but should be this month sometime.
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Lovely! Looking forward to it.

On a side note, your VOX fibre capped accounts, does rollover apply to them too?
 
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