Vox Telecom Fatpipe

sand_man said:
Not sure what VOX's policy on account migration is but considering the issues you experiencing perhaps cvanwie could make a plan for you. Usually it would be a months calendar notice and then sign up for bolt-on.

Bear in mind 25gb fatpipe lite + bolt-on is the most viable option. When you start adding peak hour gigs they come at a cost of R10 a gig...

What sort of peak hour usage you currently doing?
Click to expand...

Lots, my daughter us staying with us for a while, she is sucking 15GB +/- a day through my VOX account. :(
 
cvanwie said:
As much as I wish I could say it will be fixed on X date, I can't yet.

What I will share with you is that because of the information that you guys have provided, has led us to identifying some very interesting problems and routing with our peers.

Until fixed, here's what you can expect:

1) Anything Akamai related may be slow, bad peer-routing on their side, we've escalated.
2) Cape Town, during peak time, there will be some slowness due to what seems to be configuration related with our upstream provider. We are pushing them as hard as we can and they have escalated internally to resolve the obvious config problem.

This is all I can offer for now guys. Since before we started launching this specials, we've always ensured there is enough capacity on our network. The things above are out of our control directly. We are in touch with them and motivating for quick resolution.

That's all for now... I'll update when things get resolved on this side, but I'm certain you'll know before I do.

Regarding "Gaming" -- I hope to have time later today to give this another look; anyone with an Xbox able to help test a bit later today?

-Chris
Click to expand...
Akami is gaming and that has take a bad hit recently.
 
cvanwie said:
The problem is Xbox with Party Chat. I need someone who can test this with me. I need about an hour of someones time.

EDIT: Made a change that should make gaming better for you guys... Xbox people - let me know if your party chat is broken via private message as soon as possible.
Click to expand...

Wait what :erm: will only be home after 6pm. Hopefully it will work else no raiding for me :(
 
Drifter said:
Lots, my daughter us staying with us for a while, she is sucking 15GB +/- a day through my VOX account. :(
Click to expand...

Then bolt-on is not for you unless you get it to supplement your current usage? IE as an after hours alternative when performance on fat pipe is poor.

R148 per month.
 
Any issues? Everything is really slow:

traceroute to www.bbc.net.uk (212.58.246.92), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 6.899 ms 4.424 ms 3.683 ms
2 * * *
3 41.193.121.9 (41.193.121.9) 11.144 ms 10.733 ms 14.007 ms
4 41.193.121.10 (41.193.121.10) 20.497 ms 10.390 ms 11.151 ms
5 209.203.1.41 (209.203.1.41) 11.629 ms 11.235 ms 19.842 ms
6 41.193.120.113 (41.193.120.113) 290.022 ms 280.368 ms 287.747 ms
7 196.41.24.174 (196.41.24.174) 422.976 ms 430.076 ms 449.675 ms
8 xe-10-2-2.edge4.london1.level3.net (195.50.120.13) 462.332 ms 465.713 ms 464.879 ms
9 bbc-technol.edge4.london1.level3.net (212.113.14.222) 477.943 ms 463.319 ms
 
PING www.bbc.net.uk (212.58.244.66) 56(84) bytes of data.
64 bytes from bbc-vip111.telhc.bbc.co.uk (212.58.244.66): icmp_seq=1 ttl=48 time=225 ms
64 bytes from bbc-vip111.telhc.bbc.co.uk (212.58.244.66): icmp_seq=2 ttl=48 time=215 ms
64 bytes from bbc-vip111.telhc.bbc.co.uk (212.58.244.66): icmp_seq=3 ttl=48 time=224 ms
64 bytes from bbc-vip111.telhc.bbc.co.uk (212.58.244.66): icmp_seq=4 ttl=48 time=213 ms
64 bytes from bbc-vip111.telhc.bbc.co.uk (212.58.244.66): icmp_seq=5 ttl=48 time=225 ms
64 bytes from bbc-vip111.telhc.bbc.co.uk (212.58.244.66): icmp_seq=6 ttl=48 time=220 ms

Might be your side?
 
Running late ... Can't find the original post quick enough.

A change has been made as up 4:10pm where things in Cape Town should be better. Let me know if you run into the same issues.

Guys, PING is not going to give you a real representation of what you are wanting to do because of how things are prioritized on our network. Ping is not, nor will be.
 
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