Vox Telecom Fatpipe

Electric said:
LOL

Don't be dense.
That's a joke that you are choosing to take personally.
And what has an ISPs clients got to do with the ISPs service?
Click to expand...

I am not being dense.
I would've been one of those people querying the situation should I have received that email.
Being called an idiot is really not cool.
 
DonaldMickey said:
Wow - I am a prospective client of Vox but if this is the kind of ridicule someone gets for querying something, I definitely will be going somewhere else.
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I do not work for Vox. I'm just a client of theirs. So many people posted the same question after each other. If I offended you then please accept my apology.
 
ayyy lmao I was offended on the internet pls


better cancel my internet
 
Electric said:
Are you new to the internet or something?
Click to expand...

I was about to ask that exact question.

@donaldmickey - just call up VOX if you have questions. This forum may get you an official reply sometimes, but 90% of the time you're dealing with members of the customer base who are under no obligation to be civil :)
 
benitok said:
For all those, "I've lost my special price of R164 for the now 150GB". Scroll up and read.

IF your post is at the top of the forum screen
Then click on Page numbers above (your page number minus 1)
Read all posts on the page
If someone else already asked the question you want to ask then
Read and look for responses
If response found
Read
End IF
End IF
End IF
Else
Your Uninformed

Edit "Removed the word 'idiot' from the last line due to offending some people"
Click to expand...

*you're

:p
 
The question repetition does have one useful side effect. When I come here to find out what is going on I hardly need to read more than two of the last 10 pages and find what I need, but it also means it's a harder to catch the really interesting info posted by Vox.
 
whatever_sa said:
Is this the same issue we reported a month ago? I tried FPS gaming since Sunday (have not tried for a few weeks) and found Vox still has latency issues to local game servers every night. I reported it to support on Sunday, but there is very little feedback.... just a phone call from a confused guy... I am back to doing daily tests for support :(

My two different traceroutes appear to show 2 different problems.

tracert 197.80.200.232

Tracing route to 197-80-200-232.jhb.mweb.co.za [197.80.200.232]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms ZyXEL.Home [192.168.1.1]
2 * * * Request timed out.
3 7 ms 7 ms 7 ms 41.193.121.10
4 7 ms 7 ms 7 ms 209.203.1.41
5 215 ms 211 ms 206 ms optinet.ct1.napafrica.net [196.10.140.145]
6 263 ms 266 ms 274 ms te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34]
7 264 ms 271 ms 256 ms tengig-0-7-0-1-vic-p-1.mweb.co.za [197.84.4.47]

8 253 ms 254 ms 255 ms 101.bu-ether5.vic-pe-1.optinet.net [197.80.7.9]

9 248 ms 242 ms 239 ms bu-ether3.mca-pe-1.optinet.net [197.80.4.37]
10 247 ms 247 ms 250 ms 197-80-96-30.jhb.mweb.co.za [197.80.96.30]
11 252 ms 248 ms 248 ms 197-80-200-232.jhb.mweb.co.za [197.80.200.232]

Trace complete.


Sample trace route to 8.8.8.8:

tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms ZyXEL.Home [192.168.1.1]
2 * * * Request timed out.
3 7 ms 7 ms 16 ms 41.193.121.10
4 8 ms 7 ms 7 ms 209.203.1.41
5 175 ms 177 ms 174 ms 41.193.120.89
6 182 ms 182 ms 187 ms 41.193.106.105
7 213 ms 204 ms 195 ms 41.193.106.97
8 211 ms 207 ms 203 ms 41.193.106.101
9 227 ms 231 ms 234 ms 41.193.32.198
10 247 ms 249 ms 242 ms 41.193.119.42
11 229 ms 217 ms 213 ms 72.14.220.136
12 227 ms 233 ms 238 ms 72.14.239.117
13 228 ms 223 ms 233 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.
Click to expand...

They are similar issues. We are busy working with Telkom.
 
I heard data is being mis-allocated? If this has happened to you please inbox me with your username so I may have a look.
 
cvanwie said:
I heard data is being mis-allocated? If this has happened to you please inbox me with your username so I may have a look.
Click to expand...

I believe some data has been mis-allocated from my account. Let's call it, say, 2TB? Shall I PM you the details? :D
 
EDIT: Just got the "previous email was a mistake" email. Promo prices still valid :)
 
Last edited:
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