Vox Telecom Fatpipe

Electric said:
I've just signed up for 150gb account and it's performing great.
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This is the best account you'll ever use when it is working as intended. When it is not, and you have to deal with support that is where the problem comes in...
 
Hi Everyone,

Please note that we are aware that some of you may be experiencing issues with cap resets.
Our engineers are attending to it to have it resolved as soon as possible.
Thank you for your patience.
 
Voxy said:
Hi Everyone,

Please note that we are aware that some of you may be experiencing issues with cap resets.
Our engineers are attending to it to have it resolved as soon as possible.
Thank you for your patience.
Click to expand...

Thanks Voxy :)

/any Cyber Monday specials from Vox :whistle:
 
potti said:
This is the best account you'll ever use when it is working as intended. When it is not, and you have to deal with support that is where the problem comes in...
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It's not the first time I've used Vox.
3 separate 40GB accounts and a 100Gb cap a while ago.
 
Hmmm. Streaming dead suddenly and myBB won't resolve. Posting from AH account which is working 100%.

Voxy, why for the love of all things holy can VOX not fix this bloody problem ??
 
Last night for the first time in months I was able to stream Hulu at full HD without a single Buffer.
Thank you Vox for supply the internet the way it should be.

yes CW, that's most definitely a dig at you.
I'll power cycle my router never again.
 
Electric said:
Last night for the first time in months I was able to stream Hulu at full HD without a single Buffer.
Thank you Vox for supply the internet the way it should be.

yes CW, that's most definitely a dig at you.
I'll power cycle my router never again.
Click to expand...

i actually picked up the same last night :)
 
Electric said:
Last night for the first time in months I was able to stream Hulu at full HD without a single Buffer.
Thank you Vox for supply the internet the way it should be.

yes CW, that's most definitely a dig at you.
I'll power cycle my router never again.
Click to expand...

Lol @ CW dig.

Can't believe that account never worked. For the money it's one of the more expensive options. One would expect pure internet joy ... (that's a dig at .....)
 
thewusman said:
Lol @ CW dig.

Can't believe that account never worked. For the money it's one of the more expensive options. One would expect pure internet joy ... (that's a dig at .....)
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I know right.
It was bliss for a short while when they first started.
I was an early adopter.
Then it wall went to **** for me and I was just told it was Telkom and not CW yet I get vastly improved performance on Vox and AH.
Plus I was paying almost R400 more for the 150Gb I was using.
 
Hi guys

Can you make changes to your package in the client zone? I'm thinking of upgrading my 75Gig account to 100Gigs and I see that there is an 'adjust additional cap' option but I'm not sure if that's just added data for the month?

Last time I emailed for a package change it was a bit of a mission.
 
Remydp said:
Hi guys

Can you make changes to your package in the client zone? I'm thinking of upgrading my 75Gig account to 100Gigs and I see that there is an 'adjust additional cap' option but I'm not sure if that's just added data for the month?

Last time I emailed for a package change it was a bit of a mission.
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AFAIK, you're right, "additional cap" is if you get capped and want to increase for the month, so you'll have to phone.
 
wingnut771 said:
AFAIK, you're right, "additional cap" is if you get capped and want to increase for the month, so you'll have to phone.
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Thanks :) I hope they upgrade the client zone so that you can easily adjust your product. It was a bit of a run around last time I changed packages.
 
Remydp said:
Thanks :) I hope they upgrade the client zone so that you can easily adjust your product. It was a bit of a run around last time I changed packages.
Click to expand...

No problem :)

One can hope hey, but I wouldn't hold my breath.

I'm still waiting for the bugs of random capping (since I joined around Feb) and mybb timeouts (maybe the last 6 months) to be fixed.

It's because of these two silly issues, I've stopped using my account. My 50GB rollover is on about 140GB about now.

Hopefully, things are better in the new year.
 
wingnut771 said:
No problem :)

One can hope hey, but I wouldn't hold my breath.

I'm still waiting for the bugs of random capping (since I joined around Feb) and mybb timeouts (maybe the last 6 months) to be fixed.

It's because of these two silly issues, I've stopped using my account. My 50GB rollover is on about 140GB about now.

Hopefully, things are better in the new year.
Click to expand...
Luckily I've had no problems with the performance of my account, only accounting and admin type issues. All was resolved though and am currently very happy with Vox. But yes hopefully they clear up the issues that many users are experiencing soon.
 
I've noticed that NNTP and P2P are shaped to a crawl, as in 1-2kbs from 6am to about 10am every day. So even fat pipe is not unshaped.
 
pXius said:
I've noticed that NNTP and P2P are shaped to a crawl, as in 1-2kbs from 6am to about 10am every day. So even fat pipe is not unshaped.
Click to expand...
I think that's a you problem not a Vox problem, my last thing on NNTP came down at 7:30 with a average speed of 806kB/s.
 
Soul Assassin said:
I think that's a you problem not a Vox problem, my last thing on NNTP came down at 7:30 with a average speed of 806kB/s.
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When I switch to my Plugg account everything goes like normal...
And its not my Newsprovider (Astraweb) as p2p does the same.
 
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