Vox Telecom Fatpipe

Thanks for the Android app!

The only slightly strange thing I've noticed is that after logging in (for the first time), a second app shortcut gets created. This happened on two devices.
 
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fragtion said:
I use the following with no particular issues (although streaming has been slower for the past month, don't know if its the DNS, VOX's network, or Telkom bottlenecking) -
196.41.6.110 (ns1.datapro.co.za)
196.41.30.46 (ns2.datapro.co.za)
Using these servers, I was not affected when everyone else was complaining about DNS problems with the auto-assigned servers
Click to expand...

I did this, the weird thing was that none of our wifi devices could access any sites, but the pc hardwired to the router worked fine. When I put DNS back to Auto everything worked fine again!
 
cvanwie said:
The issues that we found, which we are now investigating with Telkom, are mostly on the outskirts of Cape Town as opposed to in the center of Cape Town.

The latency through the traceroutes start at Telkom infrastructure, then off to ours and the latency continues obviously. For those technical, the upload vlan from exchange to Telkom is where we've seen some congestion.

This is above the initial issues that we resolved on the 9th @ 2am, and then additional changes on the routers which should make things better going forward as well.
Click to expand...

Seems I am having these issues again Have your investigations been concluded or still ongoing?

Traceroute to 8.8.8.8 (8.8.8.8), 64 hops max.
1 router.local (192.168.0.1) time=28 ms
2 *
3 41.193.121.9 (41.193.121.9) time=6 ms
4 41.193.121.10 (41.193.121.10) time=20 ms
5 209.203.1.41 (209.203.1.41) time=46 ms
6 41.193.120.89 (41.193.120.89) time=148 ms
7 41.193.106.105 (41.193.106.105) time=200 ms
8 41.193.106.97 (41.193.106.97) time=200 ms
9 41.193.106.101 (41.193.106.101) time=197 ms
10 41.193.32.198 (41.193.32.198) time=302 ms
11 41.193.119.42 (41.193.119.42) time=164 ms
12 72.14.220.136 (72.14.220.136) time=146 ms
13 72.14.239.117 (72.14.239.117) time=184 ms
14 google-public-dns-a.google.com (8.8.8.8) time=176 ms
*** Traceroute at destination ***
 
My local seem fine, but international is just bad, 300ms+ on WoW and everyone is teleporting around me.
I miss my 167ms and the highest it got was 200ms. meh

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 * * * Request timed out.
3 10 ms 10 ms 9 ms 41.193.121.9
4 32 ms 30 ms 33 ms 41.193.121.10
5 20 ms 17 ms 19 ms 209.203.1.41
6 32 ms 36 ms 39 ms 41.193.120.89
7 41 ms 32 ms 41 ms 41.193.106.105
8 46 ms 43 ms 43 ms 41.193.106.97
9 52 ms 53 ms 51 ms 41.193.106.101
10 71 ms 72 ms 52 ms 41.193.32.198
11 109 ms 217 ms 215 ms 41.193.119.42
12 46 ms 51 ms 49 ms 72.14.220.136
13 200 ms 205 ms 203 ms 72.14.234.161
14 214 ms 211 ms 193 ms 66.249.95.153
15 214 ms 214 ms 221 ms 209.85.250.216
16 194 ms 247 ms 200 ms 209.85.241.139
17 343 ms 350 ms 443 ms dub08s01-in-f164.1e100.net [216.58.211.164]

things are going down!
 
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Hulu is buffering continuously on my Fat pipe account.
I'm in JHB.
 
Heard good things about Vox and managed to get a 300gig Fat Pipe account just before they closed the promotion. Since I got the account just before the end of last month, I have noticed erratic speeds across the board but usually in the evening it becomes almost usable.

Here are 3 speedtests to different servers in Cape Town:

http://www.speedtest.net/my-result/4666089167
http://www.speedtest.net/my-result/4666092303
http://www.speedtest.net/my-result/4666095468

Here is also a tracert to google:


Tracing route to google.com [216.58.223.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 7 ms 7 ms 7 ms dsl-197-245-130-1.voxdsl.co.za [197.245.130.1]
3 109 ms 98 ms 96 ms 41.193.121.38
4 109 ms 111 ms 108 ms 196.41.29.233
5 138 ms 129 ms 114 ms 41.193.120.117
6 125 ms 125 ms 128 ms 41.193.106.105
7 150 ms 160 ms 163 ms 41.193.106.97
8 154 ms 148 ms 149 ms 41.193.106.101
9 128 ms 131 ms 129 ms 41.193.32.198
10 131 ms 162 ms 130 ms 41.193.119.42
11 145 ms 145 ms 143 ms 72.14.220.136
12 136 ms 135 ms 140 ms 72.14.239.129
13 149 ms 149 ms 149 ms jnb01s08-in-f14.1e100.net [216.58.223.46]

Trace complete.

Note: I am on the False Bay exchange in Cape Town, running 40meg VDSL and my line is syncing flawlessly.

The moment I use another ISP account (hosted by IS), I get full speed:

http://www.speedtest.net/my-result/4636248916

Hopefully that is enough info to be investigated properly.
 
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Youtube getting stuck at 480p on a 20mbps vdsl line

Looking forward to this and latency issues being resolved... (last test results sent to support yesterday).

Will give this a few more days before I run back to mweb.
 
I am also having streaming issues tonight. Normal HTTP downloads are looking good, so is P2P. I am on the Fatpipe capped special they were running. Been excellent until now. Hopefully it can get sorted soon. Youtube buffering at 480p on 10mb line.

Thanks
 
Ugghh. Also having extremely poor youtube streaming on my 40meg VDSL capped fatpipe account.

Speedtest:
mediaserver:~ # ./speedtest-cli
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Testing from Data Pro Business Online (197.245.182.216)...
Selecting best server based on latency...
Hosted by Cloud Connect Networks (George) [213.29 km]: 43.223 ms
Testing download speed........................................
Download: 24.05 Mbit/s
Testing upload speed..................................................
Upload: 2.76 Mbit/s
Click to expand...
 
Can anyone access www.i-traffic.co.za on their fatpipe account. ?
for the last week I cant seem to access the site. I tried another provider and it works fine.

Tracing route to www.i-traffic.co.za [41.160.74.23]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [10.0.0.1]
2 * * * Request timed out.
3 31 ms 24 ms 39 ms 41.193.121.9
4 25 ms 25 ms 24 ms 41.193.121.10
5 25 ms 24 ms 24 ms 209.203.1.41
6 25 ms 25 ms 25 ms 41.193.120.89
7 39 ms 24 ms 24 ms 41.193.120.118
8 53 ms 77 ms 25 ms neotel.cinx.net.za [196.223.22.24]
9 26 ms 26 ms 26 ms gw-0-4-0-0.core.ssw-cape-town.as37640.net [41.164.0.243]
10 45 ms 44 ms 44 ms 41.160.74.2
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
The common denominator of all complaints is that VOX slows to a crawl in the evening. Youtube buffering at 480p on 10Mb+ lines, pings going through the roof. Even my gaming suffers badly after 19:00.
 
Drifter said:
The common denominator of all complaints is that VOX slows to a crawl in the evening. Youtube buffering at 480p on 10Mb+ lines, pings going through the roof. Even my gaming suffers badly after 19:00.
Click to expand...

Agreed.

And they should do something about it. Where is the VOX rep anyway?
 
YeaNutz said:
Can anyone access www.i-traffic.co.za on their fatpipe account. ?
for the last week I cant seem to access the site. I tried another provider and it works fine.

Tracing route to www.i-traffic.co.za [41.160.74.23]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [10.0.0.1]
2 * * * Request timed out.
3 31 ms 24 ms 39 ms 41.193.121.9
4 25 ms 25 ms 24 ms 41.193.121.10
5 25 ms 24 ms 24 ms 209.203.1.41
6 25 ms 25 ms 25 ms 41.193.120.89
7 39 ms 24 ms 24 ms 41.193.120.118
8 53 ms 77 ms 25 ms neotel.cinx.net.za [196.223.22.24]
9 26 ms 26 ms 26 ms gw-0-4-0-0.core.ssw-cape-town.as37640.net [41.164.0.243]
10 45 ms 44 ms 44 ms 41.160.74.2
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Click to expand...

I can get there on my Fatpipe account.
 
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