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OK for those interested in cancellation procedure. After an email and a phone call, Vox is cancelled and I have until the end of this month to use up my accumulated data before service is cut off. On data usage, last night at 20:30 our Vox account could not stream media anymore (we were using it all day without problems) and so I still believe it was the right choice to cancel (after 3 months of unreliable internet). For those who remain with Vox I can only hope their service stabilizes and return to the level that prompted me to sign on in the first place. Unfortunately I vote with my wallet.
@Voxy
I have a capped Fat Pipe account, for which I am very happy with. is there any way I can migrate my account over to Fibre?
I have accumulated LOTS of GB form the month-to-month rollover and I would like to keep that when I move from ADSL to Fibre.
Possible?
If it's Telkom Fibre then it will already work without any changes.
My downloads were fullspeed till about 20:30....now not moving at all, zero throughput.
I think I'll give Axxess a go although I have an Afrihost account (everybody should have, they are just that easy to stop and start).
Do let me know how that goes. Been considering Axxess as my backup.
Even though CrystalWeb has been great for me I'm a bit nervous to be without a backup account as my wife works from home 100% on the internet.