Vox Telecom Fatpipe

So what's the capped accounts here like? We're looking at a fibre provider for our new place in Century City. Have no idea where to even begin. Preferably going to go capped as we likely won't use 200gb a month and performance is important because we stream all our content.

Vox looks the most promising so far but I'm worried about the reports of poor performance.
 
Zoopy said:
Vox looks the most promising so far but I'm worried about the reports of poor performance.
Click to expand...

Every ISP has reports of poor performance, depending on anything from the weather to the political climate.

Most ISP's offer month to month contracts and are willing to help you with a test account.
 
Yeah, but the real test is fault resolution. And considering you have to pay R1k setup fees for fiber I don't want to sign up and then three months down the line start experiencing issues that take months to sort out.

With ADSL you can just cancel and jump ship to a new ISP. Not so easy with fiber.
 
Zoopy said:
So what's the capped accounts here like? We're looking at a fibre provider for our new place in Century City. Have no idea where to even begin. Preferably going to go capped as we likely won't use 200gb a month and performance is important because we stream all our content.

Vox looks the most promising so far but I'm worried about the reports of poor performance.
Click to expand...

I cancelled my account with Vox this month (Fatpipe ~150GB) as the latency was all over the place. My Telkom ISP account always had much more stable pings than the Vox account.

The speed was good, so it should be fine for streaming/downloading.
 
I do play the occasional online game so latency will also be quite important.
 
Zoopy said:
I do play the occasional online game so latency will also be quite important.
Click to expand...

Don't go VOX then, they seem to be all over the place, some days good, and others bad. I find Telkom much more stable.
except Telkom's prices suck. so VOX still works out better even though they are SHeet Ieer. lol.
 
Streaming has been really terrible the last few days , can't do 480p on a 8mb line, downloads run full speed though. I suspect shaping.
 
Zoopy said:
Yeah, but the real test is fault resolution. And considering you have to pay R1k setup fees for fiber I don't want to sign up and then three months down the line start experiencing issues that take months to sort out.

With ADSL you can just cancel and jump ship to a new ISP. Not so easy with fiber.
Click to expand...

Uhhh yea it is? Using openserv, I can just switch to any DSL account I want, when I want. I can also have my fibre managed by any ISP that supports Openserv, which can be changed within a week (in theory it can take minutes, as there is no physical work involved).

Soooo whats the problem? If you're that paranoid about performance, get a test account from each ISP that you are considering and decide afterwards.

As far as ZA ISP's go, there is no 'perfect' solution. Every ISP has to cut corners *SOMEWHERE* to stay competitive - as with all offerings to the public - its a race to the bottom with regards to pricing, profits and service.
 
Full line speed but streaming has been bad. Now my Whatsapp media won't download.
 
Maybe there's congestion or some work at the exchange or Telkom needs to do a port reset. PM TelkomZA to have a look at it if the problem is still there in the morning.
 
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