VW recalls Polo

If you read their responses to most user problems (especially type/road noise in the Polos) then it is just "That's how Polos are". I many cases they offer to "upgrade" the client to a Golf in which case the client pays a whole lot more and gets ripped off more.

I guess they are doing this because for the first time after a long strech they are no longer the #1 selling passenger car in SA.

Dammit how I hate VW.
 
i have a 2003 1.9 TDI , turbo packed up had to pay 6k do you think i can claim back ? Do you think i can call VW ?
 
Serqet said:
Really the Corsa offered more in their opinion?
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The Sandero was already way over priced so it made the Corsa and Polo look a little better,

Personally I am also a Opel fan (amongst other cars) after taking a leap of faith to them after bad experiences with vee dubba suckas and an unfortunate incident with my Bantam. Opels are overpriced (at least not as much as vee snubs) so my next buy might just be the all new 2010 Korean sourced Spark :eek:
 
flenters said:
i have a 2003 1.9 TDI , turbo packed up had to pay 6k do you think i can claim back ? Do you think i can call VW ?
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You can sure as hell try :-) If that does not work write to the motorist forum in CAR magazine. They usually take it up with the manufacturer before they publish anything. VW is on their speed dial already (at position 1). :cool:
 
justplain said:
is there anybody on this forum that works for VW and can give us a low down on the turbo issues and the replacement conditions? and whether the reduction in power is true. because surely you cant reduce the performance of somebodys car without clearly stating it before hand?
also..anybody else have wheel allignment/car pulling to one side issues?
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My polo also gives me the same problem. Pulling to the left. After many many visits to the dealer the latest excuse it bald spots on the tyres. :mad:
 
the_borg said:
My polo also gives me the same problem. Pulling to the left. After many many visits to the dealer the latest excuse it bald spots on the tyres. :mad:
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I noticed a few things with the Polo.
If your tyres in front dont have the same pressure it pulls toward the "flatter" tyre.
If you using ESP and accelerate hard the power goes to the left wheel on turbo cars you feel it.

My tyres are now the same and I drive with ESP off ALWAYS, no more problems.
I still think the suspension needs to be dropped a bit, that will help.
 
the_borg said:
My polo also gives me the same problem. Pulling to the left. After many many visits to the dealer the latest excuse it bald spots on the tyres. :mad:
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yip, had mine for alignment 3 times....not that i paid for it. but still pulls to the left. i've also been given the "tyre pull" story, which i reckon is bollocks. will need new tyres in a few thousand km's will see after then. what would be a good idea if we all got together with our alignment issues and all descended upon a dealership with a handful of cars that all do the same thing....dont tell me it's normal that it should pull to the left, or that it's the camber of the road....even on a flat road it goes left. I drove a friends Fiesta, 2006 model on the N2 back from Strand to cape town, piece of road i've driven plenty in my polo, her Fiesta goes straight as an arrow, mine goes left.
just say there's an issue, for which there is a resolution......and we'll be happy.
 
That Volkwagen for you - and I am not being a typical hater her. As I have said so many times before, pick up a copy of CAR magazine and read about other drivers also having problems with their Polos. Everything from high tyre wear, excessive road noise, not stearing straight... You'd think they are all accident damaged by the time they reach the showroom with 0km on the clock.

Thats just VW for you.
 
back to the original problem

I phoned around to various dealers and all of their stories differ, i hav no idea what is going for what. i think they are confused, my biggest concern is powerloss, i paid for a 96kw, i don't want a less powerful car. my car is one of the unfortunate one's that is going in...i decided i'll take my car for a dyno before and after to see if there is a difference. do you think the 96kw driver will have a foot to stand on if your car drops in kw?

any news from anyone else?
 
vw_stormer said:
I phoned around to various dealers and all of their stories differ, i hav no idea what is going for what. i think they are confused, my biggest concern is powerloss, i paid for a 96kw, i don't want a less powerful car. my car is one of the unfortunate one's that is going in...i decided i'll take my car for a dyno before and after to see if there is a difference. do you think the 96kw driver will have a foot to stand on if your car drops in kw?

any news from anyone else?
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yip thats my question, can they reduce the power ? if so I want compensation. i didnt pay good money so they de-tune my car because they couldnt fit the right/reliable component the first time round.
less power after the replacement? - then I want a motor plan..for free
 
justplain said:
yip thats my question, can they reduce the power ? if so I want compensation. i didnt pay good money so they de-tune my car because they couldnt fit the right/reliable component the first time round.
less power after the replacement? - then I want a motor plan..for free
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Why not trade it in for something not-VW.
 
Im also curious as to what they will do.
VW is the only car manufacturer that has yet anounce if they in the red like other companies, if they are, this would cost them a pretty packet to give brand new bigger or better turbos.

I also dont trust VWSA to give us bigger turbos.... I would be surprised if they do to be honest.

If they detune the car I say sue them!! R1 million for every kilowat lost.
I still see people complaining that the car has lost power regardless what VW does, thats just the way it is!

The things they can do imo. Change inlet pipes on the turbo to decrease strain on the turbo no powerloss. Im not sure if a re map can change strain on the turbo if thats their idea. Bigger turbo will be the best option.
If the TDis are running K03 turbos they should get K03s turbos like in the PGti...
 
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JK8 said:
Im also curious as to what they will do.
VW is the only car manufacturer that has yet anounce if they in the red like other companies, if they are, this would cost them a pretty packet to give brand new bigger or better turbos.

I also dont trust VWSA to give us bigger turbos.... I would be surprised if they do to be honest.

If they detune the car I say sue them!! R1 million for every kilowat lost.
I still see people complaining that the car has lost power regardless what VW does, thats just the way it is!

The things they can do imo. Change inlet pipes on the turbo to decrease strain on the turbo no powerloss. Im not sure if a re map can change strain on the turbo if thats their idea. Bigger turbo will be the best option.
If the TDis are running K03 turbos they should get K03s turbos like in the PGti...
Click to expand...

One story a guy at vw told me is that the inlet housing (or something like that) was made of a material that overheated, and that overheated the oil....causing a vicious cycle and ends up blowing your turbo, so they will be replacing it with a turbo with a different inlet and different fins...i don't know all the technical terms :) (but once again not everyone's turbo will be replaced - wtf????).

here is what i am going to do, i'm taking my car for a dyno before and after it has been at vw, so i'll have it in black and white if there is a powerloss, i am getting all my facts in order. i want a new turbo (maybe my turbo already got hurt, even sligthly, because of vw's problem) that is y i demand a new turbo.

i will seriously take it further if there is any powerloss, i don't want a motorplan, i want the 96kw and 310 nM of torque i paid for, i bought it for a reason otherwise i would have bought a 74kw tdi. and the sad thing is i only have 15000 km on the clock, took my baby in for her first service last monday :(

i would have thought vw would have put up an announcement on their website, explaining, why they do the recall, what will they do, what effects will it have. i will feel so much better once i have the facts from vwsa and not from service advisors that each have his or her on story, some even doesn't know about this (i am serious, i phoned probably 10 dealers to see if their stories added up, and it did not). come-on vw lift your game, this is why the car market is in its &#*#*# (not aiming it at vw, all car manufacturers are guilty of this one)

Anycase, i hope we get to the bottom of this, and good luck to all and please keep us posted if anyone has taken their car to vw.

think i need a stiff brandy now :)
 
vw stormer, good to hear. Please keep us posted and I'll do the same should I hear anything. The fact that you're willing to do a dyno will be all the proof we need.

Thanks for the update. :)
 
polo 1.9 tdi turbo issue

hi... my wife has had a turbo 1.9 tdi since early 2007. it now has 75000km on the clock. her turbo has blown twice since then... after the first turbo went we were told to idle the car for a minute after driving it. after the second turbo went we were told that we must not rev the car too much when driving... what next? after the first turbo went they apparently put in a new and improved turbo but the performance hasn't been the same. after the last turbo went it the performance seemed to be even worse... oh well... :sick:
 
In terms of customer service, I think it varies from dealership to dealership.
I had amazing customer service from Palm Motors in White River for example. They always sorted stuff out quickly and efficiently and with a smile on their faces, and the mechanics always new straight away what the cause of the problem was, and my car was always tip-top after a service there.

Lindsay Saker on Rivonia road on the other hand... words cannot describe the hatred I have for them. The head gasket on my Jetta blew, and it was pretty obvious that it had, since I knew, and everyone who looked at the car new instantly that that was the case. Dealership had my car for 2 full days after which they claim the ECU needed to be "reset" and that everything was fine now. I was relieved because I was expecting to pay the huge labour bill for replacing the head gasket. Started my car and IMMEDIATELY knew they had done not a g0d damn thing. Took my car somewhere else, oke told me head gasket had blown (duh), they fixed it, and car was 100% afterwards.

Lindsay Saker Rivonia... I want to barricade everyone inside the building and them set it alight.
 
This thread is starting to get me worried about my still perfectly functioning turbo. *holds thumbs*

One thing I'll say about Lindsay Saker: When you buy a second hand car, you pay a certain amount for having it go through the 82 point check or whatever they call their self-proclaimed stamp of approval for the vehicle. This, however, obviously doesn't include anything on the aircon system. I bought my car, all was good and one month later my aircon was completely pap. I got hold of the branch (Melrose,JHB) and they weren't interested, saying that it's a consumable, wear 'n' tear component. Ok, I got duped on that one, I thought. So, I forked out for a check up and re-gas, upon which they found nothing so I figured that they must have in fact sold the car with barely any gas (fsckers!). Then, one month later, during the height of summer and 3 days before I'm due to go on holiday, my aircon goes pap again. I drove straight to the dealership and sh@t them out from a dizzy height, demanding that they fix it immediately. They told me that they were overbooked due to the holiday season to which I replied that I wasn't leaving until they fixed it (Saturday). One nice oke, I think he's a head-honcho mechanic there (can't think of his name) checked the system, found no fault (again) and regassed for free. The rest of them didn't really give 2 hoots about my problem.

A month later it was pap again, naturally. Since then I haven't been bothered to get it fixed. Something to add to the list for next major service along with the common faulty temp sensor. All in all, I love the car though. She goes like a bomb and that's why I want to know what these people intend to do regarding this turbo issue. One thing is for sure, I don't trust any of these dealerships one bit when it comes to what they say vs. what they actually do.
 
Nice1 Flanders. Looks like they took you for a Lindsay Sucker :p

Strange enough I had a much more pleasant experience when my aircon went "pap" about 8 months after I got my car (which was 3 years old then). I took a 2 year warrenty from Regent on it when I bought it second hand from Renualt (it is an Opel). I took the car in to the GM dealership, they checked it out and said they are not taking any chances and recommend that the compressor gets replaced.

Regent said they would only pay 50% (wear and tear item) but the dealer principal said GM would cover the remaining 50% as goodwill. Taking into account I did not even buy the car from them and the motorplan ran out prior to me buying the car I think that is pretty awesome customer service.

Had my car back 2 days later and 500km after that the Bosch Service Center that fitted the new compressor did the manditory leak check, everything was fine.

That was 4 years ago and the aircon is still going strong :D
 
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