Web Africa ADSL general feedback

scud

scud

Expert Member
Joined
Sep 1, 2005
Messages
1,118
Have just chatted to WA about this, they are busy looking into a routing issue with google related sites, ETR is sometime today.
 
G

GarethY

Well-Known Member
Joined
Jul 30, 2012
Messages
303
Yes, it appears that Google addresses in this range are unreachable:
74.125.0.0/16
173.194.0.0/16

Code: 
C:\Windows\system32>ping fonts.googleapis.com

Pinging googleapis.l.google.com [74.125.24.95] with 32 bytes of data:
Reply from 168.209.6.12: TTL expired in transit.
Reply from 168.209.6.12: TTL expired in transit.
Reply from 168.209.6.12: TTL expired in transit.
Reply from 168.209.6.12: TTL expired in transit.

Ping statistics for 74.125.24.95:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Windows\system32>tracert fonts.googleapis.com

Tracing route to googleapis.l.google.com [74.125.24.95]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  [10.1.1.10]
  2    26 ms    26 ms    25 ms  196-210-155-129.dynamic.isadsl.co.za [196.210.155.129]
  3    43 ms    57 ms    47 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  4    44 ms    43 ms    52 ms  196.35.115.136
  5    49 ms    46 ms    68 ms  168.209.6.13
  6     *        *        *     Request timed out.
  7    42 ms    40 ms    46 ms  168.209.6.12
  8     *        *        *     Request timed out.
  9    60 ms    52 ms    50 ms  168.209.6.12
 10     *        *       85 ms  core1b-ctn-gi0-1.ip.isnet.net [168.209.2.4]
 11    62 ms    63 ms    58 ms  168.209.6.12
 12     *        *        *     Request timed out.
 13    39 ms    40 ms    41 ms  168.209.6.12
 14     *        *        *     Request timed out.
 15    41 ms    39 ms    42 ms  168.209.6.12
 16     *        *        *     Request timed out.
 17    55 ms    40 ms    50 ms  168.209.6.12
 18     *        *        *     Request timed out.
 19    46 ms    47 ms    51 ms  168.209.6.12
 20     *        *        *     Request timed out.
 21    85 ms    48 ms    46 ms  168.209.6.12
 22    62 ms     *        *     core1b-ctn-gi0-1.ip.isnet.net [168.209.2.4]
 23    42 ms    44 ms    66 ms  168.209.6.12
 24     *        *        *     Request timed out.
 25    42 ms    54 ms    39 ms  168.209.6.12
 26    41 ms     *       46 ms  core1b-ctn-gi0-2.ip.isnet.net [168.209.6.4]
 27    51 ms    42 ms    46 ms  168.209.6.12
^C
C:\Windows\system32>
 
DrJohnZoidberg

DrJohnZoidberg

Honorary Master
Joined
Jul 24, 2006
Messages
23,995
Somebody at WA must have noticed this? A lot of the sites I use rely heavily on Google services and they're all basically broken.
 
eddief1

eddief1

Expert Member
Joined
Feb 26, 2008
Messages
1,418
If you access GMAIL via POP/IMAP you dead in the water with this issue...which most people do. So no email for average joe on his outlook while Webafrica fix this unfortunately.
 
P

phil1982

Active Member
Joined
May 14, 2012
Messages
48
I can also confirm that there is definitely an issue. Look into this Web Africa. Some sites eventually load, but takes very long to do so; others work fine. Seems like a routing loop somewhere (as others have indicated). If the problem is solely at IS, inform them and sort this out please. It started about yesterday from 10am; that is when I first noticed the issue.
 
Last edited:
A

AthenianOwl

Executive Member
Joined
Feb 9, 2009
Messages
8,897
DrJohnZoidberg said:
Google services buggered.
Click to expand...

Yeah, the same thing happened to me today. I got it fixed by (1) restarting my Android devices, (2) then log out/log in my Google accounts and finally (3) turn autosync off/on. Now all the Google accounts are now fully synched. No more lags.
 
DrJohnZoidberg

DrJohnZoidberg

Honorary Master
Joined
Jul 24, 2006
Messages
23,995
DarkSpectre said:
Yeah, the same thing happened to me today. I got it fixed by (1) restarting my Android devices and (2) then log out/log in my Google accounts. Now all the Google apps are working fine.
Click to expand...

Wasn't only on Android though. Couldn't access Google services like ajax.googleapis.com.
 
eddief1

eddief1

Expert Member
Joined
Feb 26, 2008
Messages
1,418
We need some urgent feedback on this Webafrica! If you a business and rely on mail hosted with gmail you are unable to send or receive mails...many of my clients on webafrica phoning me about no gmail.
 
WebAfrica Helper

WebAfrica Helper

Web Africa representative
Joined
Apr 2, 2012
Messages
2,175
stefan9 said:
Lag in swtor still the same issue today. One of your guys(Kevin) called me but he dropped the call...

Giving you till the end of the week to sort this else it will be time to cancel.

My connection requires the following to be 100% at all times.

1.Swtor latency
2.ESO latency
3.International download speeds( do not care for local as I don't use local sites for 99% of my traffic)
4.Streaming
Click to expand...

Hi Stefan9,

I have sent you a PM with an update on the matter prior to this post at around 4pm yesterday. Have you received my PM?

We are waiting on feedback from our team and we will update you as soon as we get more info.
 
WebAfrica Helper

WebAfrica Helper

Web Africa representative
Joined
Apr 2, 2012
Messages
2,175
Hi Guys,

Our team has confirmed the Google issue has been resolved. We have posted and updated our status page as well.

Apologies for the issue and inconvenience caused. If you are still having issues please PM me your account details and I will pass this onto our team.
 
S

stefan9

Honorary Master
Joined
Aug 9, 2006
Messages
11,076
WebAfrica Helper said:
Hi Stefan9,

I have sent you a PM with an update on the matter prior to this post at around 4pm yesterday. Have you received my PM?

We are waiting on feedback from our team and we will update you as soon as we get more info.
Click to expand...

All well and good but its been a few days already...Sry I expect things like this to be fixed within in minutes(hours at most)...

Meanwhile I can't even get past server login this morning...I have no issues on the mweb backup account.
 
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