Web Africa ADSL general feedback

Have just chatted to WA about this, they are busy looking into a routing issue with google related sites, ETR is sometime today.
 
Yes, it appears that Google addresses in this range are unreachable:
74.125.0.0/16
173.194.0.0/16

Code: 
C:\Windows\system32>ping fonts.googleapis.com

Pinging googleapis.l.google.com [74.125.24.95] with 32 bytes of data:
Reply from 168.209.6.12: TTL expired in transit.
Reply from 168.209.6.12: TTL expired in transit.
Reply from 168.209.6.12: TTL expired in transit.
Reply from 168.209.6.12: TTL expired in transit.

Ping statistics for 74.125.24.95:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Windows\system32>tracert fonts.googleapis.com

Tracing route to googleapis.l.google.com [74.125.24.95]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  [10.1.1.10]
  2    26 ms    26 ms    25 ms  196-210-155-129.dynamic.isadsl.co.za [196.210.155.129]
  3    43 ms    57 ms    47 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  4    44 ms    43 ms    52 ms  196.35.115.136
  5    49 ms    46 ms    68 ms  168.209.6.13
  6     *        *        *     Request timed out.
  7    42 ms    40 ms    46 ms  168.209.6.12
  8     *        *        *     Request timed out.
  9    60 ms    52 ms    50 ms  168.209.6.12
 10     *        *       85 ms  core1b-ctn-gi0-1.ip.isnet.net [168.209.2.4]
 11    62 ms    63 ms    58 ms  168.209.6.12
 12     *        *        *     Request timed out.
 13    39 ms    40 ms    41 ms  168.209.6.12
 14     *        *        *     Request timed out.
 15    41 ms    39 ms    42 ms  168.209.6.12
 16     *        *        *     Request timed out.
 17    55 ms    40 ms    50 ms  168.209.6.12
 18     *        *        *     Request timed out.
 19    46 ms    47 ms    51 ms  168.209.6.12
 20     *        *        *     Request timed out.
 21    85 ms    48 ms    46 ms  168.209.6.12
 22    62 ms     *        *     core1b-ctn-gi0-1.ip.isnet.net [168.209.2.4]
 23    42 ms    44 ms    66 ms  168.209.6.12
 24     *        *        *     Request timed out.
 25    42 ms    54 ms    39 ms  168.209.6.12
 26    41 ms     *       46 ms  core1b-ctn-gi0-2.ip.isnet.net [168.209.6.4]
 27    51 ms    42 ms    46 ms  168.209.6.12
^C
C:\Windows\system32>
 
Somebody at WA must have noticed this? A lot of the sites I use rely heavily on Google services and they're all basically broken.
 
If you access GMAIL via POP/IMAP you dead in the water with this issue...which most people do. So no email for average joe on his outlook while Webafrica fix this unfortunately.
 
I can also confirm that there is definitely an issue. Look into this Web Africa. Some sites eventually load, but takes very long to do so; others work fine. Seems like a routing loop somewhere (as others have indicated). If the problem is solely at IS, inform them and sort this out please. It started about yesterday from 10am; that is when I first noticed the issue.
 
Last edited:
DrJohnZoidberg said:
Google services buggered.
Click to expand...

Yeah, the same thing happened to me today. I got it fixed by (1) restarting my Android devices, (2) then log out/log in my Google accounts and finally (3) turn autosync off/on. Now all the Google accounts are now fully synched. No more lags.
 
DarkSpectre said:
Yeah, the same thing happened to me today. I got it fixed by (1) restarting my Android devices and (2) then log out/log in my Google accounts. Now all the Google apps are working fine.
Click to expand...

Wasn't only on Android though. Couldn't access Google services like ajax.googleapis.com.
 
We need some urgent feedback on this Webafrica! If you a business and rely on mail hosted with gmail you are unable to send or receive mails...many of my clients on webafrica phoning me about no gmail.
 
stefan9 said:
Lag in swtor still the same issue today. One of your guys(Kevin) called me but he dropped the call...

Giving you till the end of the week to sort this else it will be time to cancel.

My connection requires the following to be 100% at all times.

1.Swtor latency
2.ESO latency
3.International download speeds( do not care for local as I don't use local sites for 99% of my traffic)
4.Streaming
Click to expand...

Hi Stefan9,

I have sent you a PM with an update on the matter prior to this post at around 4pm yesterday. Have you received my PM?

We are waiting on feedback from our team and we will update you as soon as we get more info.
 
Hi Guys,

Our team has confirmed the Google issue has been resolved. We have posted and updated our status page as well.

Apologies for the issue and inconvenience caused. If you are still having issues please PM me your account details and I will pass this onto our team.
 
WebAfrica Helper said:
Hi Stefan9,

I have sent you a PM with an update on the matter prior to this post at around 4pm yesterday. Have you received my PM?

We are waiting on feedback from our team and we will update you as soon as we get more info.
Click to expand...

All well and good but its been a few days already...Sry I expect things like this to be fixed within in minutes(hours at most)...

Meanwhile I can't even get past server login this morning...I have no issues on the mweb backup account.
 
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