Web Africa ADSL general feedback

Bursty-dude

Expert Member
Joined
Apr 28, 2011
Messages
1,289
No feedback yet?
Seems like Afrihost and Telkom staff now man your call centre and email replies to tickets.
 

Psycho9

Active Member
Joined
May 21, 2012
Messages
60
Now sitting at 700 ms to the NAG ts server. xD

EDIT: Seems latency isn't my only issue anymore (Have a 2 mbps line with WA) :/

4208870756.png
 
Last edited:

Convex

Senior Member
Joined
Apr 1, 2013
Messages
511
Midnight and crawling again. 4th night in a row I am forced to use another account. Please sort this out already.
 

Psycho9

Active Member
Joined
May 21, 2012
Messages
60
And so day number 5 has been hit with extremely high latency, the sad part is that it is Friday. :/

The WA support ticket I have got a reply, they're saying that it's still due to the software updates...
 

AthenianOwl

Executive Member
Joined
Feb 9, 2009
Messages
8,897
And so day number 5 has been hit with extremely high latency, the sad part is that it is Friday. :/

The WA support ticket I have got a reply, they're saying that it's still due to the software updates...

Software updates? right now? Not cool :(
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,189
I'm lagging badly in my DOTA2 game right now - ranging from 50ms - 200ms, instead of sub 40ms.

Here's a traceroute, which doesn't say much:
Code:
Tracing route to 152.111.192.243 over a maximum of 30 hops

  1     2 ms     1 ms     1 ms  mikrotik.tuis.local [192.168.11.1]
  2     2 ms     1 ms     1 ms  192.168.91.1
  3    11 ms     9 ms     9 ms  196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
  4    11 ms    13 ms    11 ms  vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
  5    11 ms    12 ms    13 ms  196.35.115.136
  6    12 ms    13 ms    12 ms  168.209.6.13
  7    14 ms    10 ms    12 ms  168.209.2.131
  8    13 ms    13 ms    13 ms  mweb.cinx.net.za [196.223.22.32]
  9    15 ms    15 ms    13 ms  tengig-0-7-0-3-cpt-p-2.mweb.co.za [197.84.7.2]
 10    13 ms    11 ms    11 ms  vl-11-cpt-hscore-1.mweb.co.za [197.84.5.238]
 11    12 ms    20 ms    13 ms  196.28.178.66
 12    13 ms    13 ms    11 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]

 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 
Last edited:

Markd

Expert Member
Joined
Oct 8, 2009
Messages
1,677
wasnt aware this was a general thing, the lag. I'm having a terrible time playing LoL with an extra 100ms thrown on-top of the normal ping in game. Cannot work out why as my tracert is also pretty much clean. Seems WA is a common denominator. Dissapointing after I've become used to a decent ping! please resolve
 

Psycho9

Active Member
Joined
May 21, 2012
Messages
60
wasnt aware this was a general thing, the lag. I'm having a terrible time playing LoL with an extra 100ms thrown on-top of the normal ping in game. Cannot work out why as my tracert is also pretty much clean. Seems WA is a common denominator. Dissapointing after I've become used to a decent ping! please resolve

At least yours is only an extra 100 ms xD
 

bgotapen

Expert Member
Joined
May 22, 2011
Messages
1,237
So after a couple of days of dealing with telkom it seems to be the web africa account giving me crap... that tagged onto the fact that my line IS slowing down at times makes this really unpleasant.

Telkom advised me to change isp's.. and i advised them to fix my line and the jolly jerk off continues... WA Read the tread and fix the pings!
 

Masataka

Senior Member
Joined
Nov 5, 2008
Messages
892
Been slightly better today, but would be nice if we actually got some sort of acknowledgement and explanation.
 
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