Web Africa ADSL general feedback

[BaronBuffoon]

I take it that you have submitted support tickets?

See.....I am very reluctant to terminate my account with Web Africa, as I do enjoy having a 4mbps connection.
Without this special deal,and if I switched to another I would have to get a 384k line.....and wouldn't be getting a whole lot for my R299, I don't think. If Web Africa's network IS experiencing problems, I am confident that these problems will be resolved. As a business, WA relies on satisfied customers for revenue and cannot afford not to.

 

[Dan C]

Impressive! How did you manage that?

Did you go through your ISP or directly to Telkom?

Web Africa is managing my line.

Nope line with Telkom. Easiest and quickest dealing directly with them.

 

[WAJeff]

Hi all,

Please take note of the following:
http://forums.webafrica.co.za/showthread.php/7688-ZA-Network-Maintenance

Date: 21 April 2012
Time: 09:00 - 13:00
Attending: Upstream Network Engineers
Impact: Intermittent connectivity to international services.

We apologise for any inconvenience this may cause.

 

[Roadrunner]

The DNS server is not responding properly.

Had to change it to Google's DNS and now it is working just fine.

 

[grim]

Connection is completely dead, WA website is down as well

 

[froot]

Connection is completely dead, WA website is down as well

Lol!!
Killed my Mweb connection and everything died.
Can connect to the WA website via Mweb but with my WA connection nothing works. Had to reconnect to type this.

 

[biometrics]

I'm dead too. On AH now.

Tired of these jokers.

 

[BossertGF]

Im so G@tvol for constant DNS errors and now this disconnect issues.

 

[froot]

Tired of these jokers.

Only 8 days to go on the worst ISP experience in my life.

Current WA status

 

[FreddyB]

No internet here either

Posting this from my Afrihost account

Bet you now WA is going to blame Telkom for it

 

[Jase]

WA down. I tried phoning them and it seems their phones are down too. /sigh

 

[BossertGF]

I have patience but its running thin. im almost at that point where I dont enjoy this service anymore. IM actually glad that I did not cancel my PCflive service. Ironic its running on the Cybersmart backbone which is outperforming this expensive offering.

 

[froot]

WA down. I tried phoning them and it seems their phones are down too. /sigh

Me thinks their techie should plug that LAN cable back in again

http://dl.dropbox.com/u/21762292/WA_down_22apr.jpg

Nothing on their Twitter or website yet, so I dunno if they have figured the problem out yet.

 

[Necuno]

At least there are other isps, I can easily suggest

Openweb,
Mweb,
Afrihost (capped).

Seems that even CyberSmart is better choice now, lets even wager that sentech was better. I wonder where this grade A network is, seems it's gone MIA with honesty.

 

[Zewp]

Be careful Prophet, before you know it WA pulls an @lantic on you and you get sued for aiding them in driving their customers away.

 

[BossertGF]

There Website is down too, I wonder if someone isint busy spamming them to hell at the moment. :/

 

[Jarrod]

Down here as well had to use my Afrihost account. To think i have just signed on with wa's 50 gig account. This SUCKS !!!!!!! So much for paying for quality

 

[froot]

Be careful Prophet, before you know it WA pulls an @lantic on you and you get sued for aiding them in driving their customers away.

I hope you didn't manage that

There Website is down too, I wonder if someone isint busy spamming them to hell at the moment. :/

Works fine via Mweb.

They don't need people to aid in driving customers away, they do a brilliant job of it on their own

I think they've got an unlucky rabbit's foot and need to figure out WTF is wrong there and sort it ASAP. WA was a brilliant company the last time I was a customer (2009).

 

[FreddyB]

Be careful Prophet, before you know it WA pulls an @lantic on you and you get sued for aiding them in driving their customers away.

They don't need people to aid in driving customers away, they do a brilliant job of it on their own

 

[biometrics]

At this stage I'm hanging on to my RedAfrica v1 account for R199. I doubt they make money from it. I am definitely not recommending them to anyone, in fact I tell people to stay the hell away from these jokers.

Cheap and nasty as they say.