Web Africa ADSL general feedback

Well, now that Afrihost has bettered the Titan special I'm on and don't have ludicrous topup rates...
 
Not sure about others but trying to browse the net on a 6 meg line with WA, yet what I am experiencing would make most ISP's 384 lines look slow.

Browsing is beyond frustrating and it is Sunday night :(

I wonder when WA will actually start to do something about their problems? I guess part of the problem is that they are like a person who is an alcoholic, yet will never admit it so they never change - in fact things just get worse with time. Man up WA to your problems, and start the road to recovery!!
 
jeanres said:
And the usage on that account?
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Usage Summary (April 2012)Last updated: 29th April 2012 at 08:55 PM
Anytime used:
56% (16.92 GB of 30 GB)
Download Plus used:
89% (89.90 GB of 100 GB)
15.29 MB
Total Usage: 106.83 GB
Remaining: 23.18 GB
Anytime: 13.08 GB
Download Plus: 10.10 GB

WA Redhat account capped account ... 130
 
Today alone - that I am aware of - I have lost my connection 4 or 5 times. Have reported to support, and they seem to say it is telkom. Anyway really annoying and hope it will get sorted. Have never had it this bad before :(
 
Fulton17 said:
Today alone - that I am aware of - I have lost my connection 4 or 5 times. Have reported to support, and they seem to say it is telkom. Anyway really annoying and hope it will get sorted. Have never had it this bad before :(
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This is exactly the issue. WA keeps wanting to shift blame when people have reported that the connections only drop like this on WA accounts. How can it be a Telkom issue if so many WA clients across the country is experiencing the exact same thing?

WA is underhanded. They want to deal with issues in the hush-hush and love shifting blame, and the only reason I can think of for this is that they don't want their customers knowing how widespread their issues are.
 
Fulton17 said:
Today alone - that I am aware of - I have lost my connection 4 or 5 times. Have reported to support, and they seem to say it is telkom. Anyway really annoying and hope it will get sorted. Have never had it this bad before :(
Click to expand...

This is exactly the issues I have been experiencing. I actually thought my telkom line was buggered. Seems not.
 
Grimspoon said:
This is exactly the issues I have been experiencing. I actually thought my telkom line was buggered. Seems not.
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Pleased to hear I am not the only one - sorry that there are others in the same boat as me.

I have learnt in the past that once there seem to be enough voices, then oh, maybe we have a problem. But I do agree, it takes a lot for WA to admit the fault it theirs. Very annoying
 
Fulton17 said:
Pleased to hear I am not the only one - sorry that there are others in the same boat as me.

I have learnt in the past that once there seem to be enough voices, then oh, maybe we have a problem. But I do agree, it takes a lot for WA to admit the fault it theirs. Very annoying
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Oh, like with the packet loss on gaming? WA still hasn't done anything wrt that (and many people complained) ;) :p
 
So is mweb stable enough for gaming as my wa account is as always unusable?
 
Fulton17 said:
Today alone - that I am aware of - I have lost my connection 4 or 5 times. Have reported to support, and they seem to say it is telkom. Anyway really annoying and hope it will get sorted. Have never had it this bad before :(
Click to expand...

It happens often to me, been saying it for months .. just cannot trust the connection.
 
Well i have just cancelled mine im fed up with all the excuses, use this account etc.
 
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