Web sQuad ISP - Feedback Thread #2

websquadza said:
We are making some adjustments this side to allow for our radius server to dish out the IP pool. It seems the wrong pool has been handed out. Our team is making adjustments.
Click to expand...

Do we need to change anything on our side ?
 
A strange side effect of the IPv6 problem is that Spotify on Android TV plays without audio.
 
JohnHay said:
@websquadza did something change with IPv6? Previously I got a /56 with dhcp, but now only a /64.

Also while the address assigned to the outside interface via rtadv is routed properly, the subnet received via dhcp does not work past the first router:

# traceroute6 -Il -s 2c0f:f030:203:637:dd:e7ff:fef7:850a websquad.co.za
traceroute6 to websquad.co.za (2c0f:f030:6040:2::75) from 2c0f:f030:203:637:dd:e7ff:fef7:850a, 64 hops max, 20 byte packets
1 2c0f:f030::1000:112 (2c0f:f030::1000:112) 2.878 ms 2.756 ms 2.976 ms
2 * * *
3 * * *
4 * * *
^C
Click to expand...
Please check on this again, it should show up correctly now
 
websquadza said:
Please check on this again, it should show up correctly now
Click to expand...
I'm receiving a new /56 now, but it does not seem to route past the first router:

# traceroute6 -Il -s 2c0f:f030:201:400:dd:e7ff:fef7:850a websquad.co.za
traceroute6 to websquad.co.za (2c0f:f030:6040:2::75) from 2c0f:f030:201:400:dd:e7ff:fef7:850a, 64 hops max, 20 byte packets
1 2c0f:f030::1000:112 (2c0f:f030::1000:112) 3.910 ms 3.887 ms 3.650 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * *^C
 
JohnHay said:
I'm receiving a new /56 now, but it does not seem to route past the first router:

# traceroute6 -Il -s 2c0f:f030:201:400:dd:e7ff:fef7:850a websquad.co.za
traceroute6 to websquad.co.za (2c0f:f030:6040:2::75) from 2c0f:f030:201:400:dd:e7ff:fef7:850a, 64 hops max, 20 byte packets
1 2c0f:f030::1000:112 (2c0f:f030::1000:112) 3.910 ms 3.887 ms 3.650 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * *^C
Click to expand...

Getting the same issue

Code: 
traceroute6 to websquad.co.za (2c0f:f030:6040:2::75) from 2c0f:f030:1440:c00:d5c6:db02:7a27:115b, 64 hops max, 28 byte packets
 1  2c0f:f030:1440:c00::1  64.203 ms  4.709 ms  5.570 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *
send: No route to host
 7 traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *
send: No route to host
 8 traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
 
Another thing that I noticed was that I stopped receiving router advertisements. I don't know if that was intended. The last one was at 17:16 yesterday:

17:16:30.962672 IP6 (class 0xc0, flowlabel 0x3b366, hlim 255, next-header ICMPv6 (58) payload length: 88) fe80::f4:5d88 > ff02::1: [icmp6 sum ok] ICMP6, router advertisement, length 88
hop limit 0, Flags [none], pref medium, router lifetime 1800s, reachable time 0ms, retrans timer 0ms
rdnss option (25), length 40 (5): lifetime 1800s, addr: 2001:4860:4860::8888 addr: 2606:4700:4700::1111
0x0000: 0000 0000 0708 2001 4860 4860 0000 0000
0x0010: 0000 0000 8888 2606 4700 4700 0000 0000
0x0020: 0000 0000 1111
prefix info option (3), length 32 (4): 2c0f:f030:20a:e92b::/64, Flags [onlink, auto], valid time 2592000s, pref. time 604800s
0x0000: 40c0 0027 8d00 0009 3a80 0000 0000 2c0f
0x0010: f030 020a e92b 0000 0000 0000 0000
 
Hi There

I am just checking to see if wacs is fixed yet and if so, are we going to be moved back onto it, as since Thursday, international traffic to the UK, has not been great and we have some very odd pathing to the Uk.
 
tracee said:
Hi There

I am just checking to see if wacs is fixed yet and if so, are we going to be moved back onto it, as since Thursday, international traffic to the UK, has not been great and we have some very odd pathing to the Uk.
Click to expand...
we've been on Equiano primarily since before the break, shouldn't be any impact in either way. Send me a trace for odd paths please
 
JohnHay said:
Another thing that I noticed was that I stopped receiving router advertisements. I don't know if that was intended. The last one was at 17:16 yesterday:

17:16:30.962672 IP6 (class 0xc0, flowlabel 0x3b366, hlim 255, next-header ICMPv6 (58) payload length: 88) fe80::f4:5d88 > ff02::1: [icmp6 sum ok] ICMP6, router advertisement, length 88
hop limit 0, Flags [none], pref medium, router lifetime 1800s, reachable time 0ms, retrans timer 0ms
rdnss option (25), length 40 (5): lifetime 1800s, addr: 2001:4860:4860::8888 addr: 2606:4700:4700::1111
0x0000: 0000 0000 0708 2001 4860 4860 0000 0000
0x0010: 0000 0000 8888 2606 4700 4700 0000 0000
0x0020: 0000 0000 1111
prefix info option (3), length 32 (4): 2c0f:f030:20a:e92b::/64, Flags [onlink, auto], valid time 2592000s, pref. time 604800s
0x0000: 40c0 0027 8d00 0009 3a80 0000 0000 2c0f
0x0010: f030 020a e92b 0000 0000 0000 0000
Click to expand...
RA isn't really necessary with prefix delegation. With our new IP management system, we can manually set either or if you require RA?

JohnHay said:
I'm receiving a new /56 now, but it does not seem to route past the first router:

# traceroute6 -Il -s 2c0f:f030:201:400:dd:e7ff:fef7:850a websquad.co.za
traceroute6 to websquad.co.za (2c0f:f030:6040:2::75) from 2c0f:f030:201:400:dd:e7ff:fef7:850a, 64 hops max, 20 byte packets
1 2c0f:f030::1000:112 (2c0f:f030::1000:112) 3.910 ms 3.887 ms 3.650 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * *^C
Click to expand...
Mzezman said:
Getting the same issue

Code: 
traceroute6 to websquad.co.za (2c0f:f030:6040:2::75) from 2c0f:f030:1440:c00:d5c6:db02:7a27:115b, 64 hops max, 28 byte packets
 1  2c0f:f030:1440:c00::1  64.203 ms  4.709 ms  5.570 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *
send: No route to host
 7 traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *
send: No route to host
 8 traceroute6: wrote websquad.co.za 20 chars, ret=-1
 *send: No route to host
traceroute6: wrote websquad.co.za 20 chars, ret=-1
Click to expand...

Apologies for the delay here, I know engineering is making a few changes on routes. I'll confirm if this is sorted asap.
 
Last edited:
Evening

Every evening now, we keep getting disconnected from random game servers in the EU, multiple ones, tonight i managed to grab a mtr, but this happens every evening, not just to one

1715015374495.png
 
I've also noticed terrible packet loss and rubber banding when gaming on EU servers lately, funny enough US East servers are more stable with higher ping, something hasn't been right with international connectivity for over a week now. Also noticed degraded YouTube performance today, buffering earlier
 
Zodiak said:
I've also noticed terrible packet loss and rubber banding when gaming on EU servers lately, funny enough US East servers are more stable with higher ping, something hasn't been right with international connectivity for over a week now. Also noticed degraded YouTube performance today, buffering earlier
Click to expand...

Odd part is I can hotspot to my phone and it all goes away
 
tracee said:
View attachment 1704535
Click to expand...
Route looks fairly clean. Looks like the Equiano route is in play (+- 134ms from CPT to marseilles) and on via Paris. Will take a look and see if we can steer this in a different direction this side.

ijacobs3 said:
Evening

Every evening now, we keep getting disconnected from random game servers in the EU, multiple ones, tonight i managed to grab a mtr, but this happens every evening, not just to one

View attachment 1704607
Click to expand...
Zodiak said:
I've also noticed terrible packet loss and rubber banding when gaming on EU servers lately, funny enough US East servers are more stable with higher ping, something hasn't been right with international connectivity for over a week now. Also noticed degraded YouTube performance today, buffering earlier
Click to expand...

Any kind of IP or trace would really help narrow this down. Transit paths are congestion free, plenty of spare capacity with WACS back in the mix. Wondering if it's not a funky return path issue. @Zodiak weird you mention Youtube, nothing being offloaded to transit and no issues peering side. Will dig a little deeper.
 
websquadza said:
RA isn't really necessary with prefix delegation. With our new IP management system, we can manually set either or if you require RA?
Click to expand...
I don't need RA. It was just a change I noticed.

The broken IPv6 routing is the real problem. :-)
 
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