Mzezman
Executive Member
- Joined
- Nov 13, 2021
- Messages
- 5,947
- Reaction score
- 3,934
Seems to be working again
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Have you ever been to an airshow?
Web sQuad ISP - Feedback Thread #2
- Thread starter websquadza
- Start date
rvanwyk
Expert Member
So apparently the Vuma Black Friday deals are not applicable to existing customers?
Wanted to upgrade from 500/200 (R1199pm) to 1000/250 (R1199pm) but just received a call from WebSquad saying it cannot be done because it's the same price????. Bit confused then, what's the point of these BF deals.
*** EDIT: I see the e-mail comms now stating the same. Basically, you only qualify for BF deals if you spend more and does not upply to the actual line upgrade.
Wanted to upgrade from 500/200 (R1199pm) to 1000/250 (R1199pm) but just received a call from WebSquad saying it cannot be done because it's the same price????. Bit confused then, what's the point of these BF deals.
*** EDIT: I see the e-mail comms now stating the same. Basically, you only qualify for BF deals if you spend more and does not upply to the actual line upgrade.
Last edited:
Diesal
Expert Member
Aah, and here I want to move to the 1000/500 Mbps package as well
I can go no higher, @websquadza can you comment here?
HartsockZA
Expert Member
Sorry I accidentally tripped on the cord...
This Black Friday deal works in conjunction with Vuma's promo. They've offered some great pricing on services, but for existing clients, the monthly speed needs to be greater than the current amount. Their system won't let us select Black Friday packages if the package isn't more (in terms of cost) than the current package. It's great value for clients on lower end packages, however the higher end packages are a little less attractive unless you were looking at upgrading from, for example, a 200 Mbps to 1G
rvanwyk
Expert Member
It seems that's the case as the 500/200 and 1000/250 is the same price so I cannot upgrade. A bit of a stupid scenario from their end.
Sadly, I think they were hoping for more people to try out 1000/500
drop me a PM, this upgrade should be possible. I'll ask the team to confirm
I see there was an outage, but Vuma marked it as resolved. You still down? If so, please log a ticket.
Looney
Executive Member
I want the 1000/500 package. I'm currently on 1000/250 but I'm paying R1499.
22Vanquish22
Well-Known Member
- Joined
- Oct 18, 2018
- Messages
- 109
- Reaction score
- 35
Wish there was 2.5Gbps package, my network is ready for it lol
22Vanquish22
Well-Known Member
- Joined
- Oct 18, 2018
- Messages
- 109
- Reaction score
- 35
@websquadza any eta
PaulGherkin
Honorary Master
- Joined
- Jan 31, 2020
- Messages
- 10,294
- Reaction score
- 10,325
It's been over a month now with this ISP and I can only say good things. Nothing has been problematic. Also note that the "micro outages" I have fought for years about with that former ISP I won't mention, are also gone. I am not a shill though, I just like to tell the honest truth.
Looks like a Major Vuma outage affecting Parklands 1 and 2.
Update: Back online
I've asked the team to reach out to you and sort you out.
We're launching a 2.5G on a certain CPT network soon! Sadly no news on 1G+ on Vuma yet.