Web Squad ISP

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Any idea when this SAIX routing will be resolved? its affecting my ability to work from home due to things be slow :(

300ms is dog slow

3tczGqb.png
 
Any idea when this SAIX routing will be resolved? its affecting my ability to work from home due to things be slow :(

300ms is dog slow

3tczGqb.png
Just ran the same test from here on a 1gbps line, vumatel trenched durban. Got a ton of buffering tonight. Not great at all.
1f8f9eb11fc2ad0604527efd7c18241f.jpg
 
Any idea when this SAIX routing will be resolved? its affecting my ability to work from home due to things be slow :(

300ms is dog slow

3tczGqb.png

Working on options here. Our primary choice for transit doesn’t seem to peer with SAIX. Will message you off thread for more info.
 
@websquadza Running maintenance? Connection keeps dropping every few minutes.
Something VERY wrong at the moment @websquadza

MyBB is SUPER slow, my pages aren't loading, etc.

Apologies, only picking this up now. We didn't see any issues on the network, but we did see a large drop off in traffic on our access layer around 2pm (which lasted a few minutes). We're looking into what may have caused this.

Update: This seems to have been a drop on the WACS leg on our upstream's network. We're awaiting an RFO.
 
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Morning: Major Northern Suburbs Octotel outage - looks like a backhaul issue. We're awaiting further feedback from Octotel.
 
Help!! Vumatel is dead :( the f light is off , 1 is just doing orange

No network notices from Vumatel yet, so could be isolated to just you. I see you’ve opened a ticket. We’ll respond on the ticket and escalate to Vumatel. We’ll update the network status page if Vumatel sends through any notices.
 
Thanks, I have a work link down as well in the abbotsford area(vuma arial), have to work that one out with vodacom
 
No network notices from Vumatel yet, so could be isolated to just you. I see you’ve opened a ticket. We’ll respond on the ticket and escalate to Vumatel. We’ll update the network status page if Vumatel sends through any notices.

Just got a Sms from vumatel , apparently coming tomorrow at 9:30 not sure what’s gone wrong, was all working until around 4pm here , seems it’s just me affected
 
Just got a Sms from vumatel , apparently coming tomorrow at 9:30 not sure what’s gone wrong, was all working until around 4pm here , seems it’s just me affected

Always good to see Vuma respond to tickets quickly. Let’s hope it’s a quick fix.

Thanks, I have a work link down as well in the abbotsford area(vuma arial), have to work that one out with vodacom

Double outage! Definitely not your day...
 
Vumatel staff on the east rand are awesome!

The gent here is trying his level best to resolve my issue, which was weak transmission, he even went as far as hooking ours up to the neighbors spare line to see what’s going on,

Turns out ( when he went to check the junction down the road) ekhuruleni ploughed through the one section close to the junction fixing a water pipe , so they getting a team in now

But really impressed with vumatel!
 
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