Web Squad ISP

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@websquadza i see you on FixedMobile's network now.. what happened to WIOCC?

Will give you a shout off thread, but this is step one of the larger part of our planned upgrades and establishing a more robust, higher capacity and more diverse transit core. This is still a POC, and still more changes underway. WIOCC are direct upstream in this case and part of our choices are now around creating and controlling multiple direct paths from each of the global Tier 1s in as short, and manageable way we can. ie, steering inbound traffic over multiple providers, and in multiple regions to ensure we create the optimal and most resilient experience for our clients. A number of global Tier 1s have set up presence and cores in SA, so we're working to optimise our network to better utilise that.
 
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What platform you on? On PC have you deleted the CONFIG files?

That also caused issues and was fixed after that also change to region between America and EU

I wish it were that simple. Our network is finely tuned to steer inbound traffic as opposed to a CDN who do the opposite. Remember, inbound traffic isn't chosen by us as an ISP, we can only choose outbound routes. Rather is nudged in the right direction through a complex selection of filters on our side to influence an upstreams router to favour one path over another. We need to do this carefully to a) manage performance (shortest and most optimal route) and b) manage resiliency (just because a route is bad, doesn't mean it must be removed altogether, because in a catastrophic failure, that route may be the only thing keeping a certain service up). Bringing up new upstreams, and upstreams bringing up new upstreams can interfere by causing route leaks in directions we prefer traffic not to flow. So it's a painstaking task getting it just right.
 
Yup, keep getting disconnected midway through games even now.... Common guys, it's like every weekend when I have time to play, if it's not load shedding it's internet problems....
 
Just hit the oddities with EA
Wireguard works bois,just get your accounts from Wazar
 
Yup, keep getting disconnected midway through games even now.... Common guys, it's like every weekend when I have time to play, if it's not load shedding it's internet problems....

As far As I remember, your issues were down to FNO (MTU). Local or international gaming this evening? The above MTRs point to international servers, so I’m looking upstream. But if it’s local, I need to look elsewhere.
 
As far As I remember, your issues were down to FNO (MTU). Local or international gaming this evening? The above MTRs point to international servers, so I’m looking upstream. But if it’s local, I need to look elsewhere.

The disconnects are local, intermittent however. I am not sure if it was MTU or the MT router that made the difference since last week. I am still seeing some rubber banding tonight but not sure if these are new issues or the old issues coming back, for all I know it is the battle.net local servers up to k@k. I'm just tired of constant issues to be honest, if it is not one thing it's another almost weekly. If I had to log a ticket for every issue I would be logging 3 tickets a week which I just don't have the energy to do anymore. I know you guys are very responsive and helpful and I appreciate it, I just wish I could have a few weeks straight without problems
 
The disconnects are local, intermittent however. I am not sure if it was MTU or the MT router that made the difference since last week. I am still seeing some rubber banding tonight but not sure if these are new issues or the old issues coming back, for all I know it is the battle.net local servers up to k@k. I'm just tired of constant issues to be honest, if it is not one thing it's another almost weekly. If I had to log a ticket for every issue I would be logging 3 tickets a week which I just don't have the energy to do anymore. I know you guys are very responsive and helpful and I appreciate it, I just wish I could have a few weeks straight without problems

Just to add, the disconnects in game happen when Battle.net launches loses connection to it's server which is international and that interrupts the match that I am in, saying you've been disconnected and the client then shows disconnected, if that helps with troubleshooting. I would guess international issue but I'm not the expert. It's not contact, once an hour or so today.
 
Can you check out durban vumatel trenched routing please. All my speed tests seems to be pings of 10ms and upwards some hitting 30ms when selecting local durban servers... Obviously a routing problem as the speeds also maxing out at 500mbps on a 1gbps line.
 
Can you check out durban vumatel trenched routing please. All my speed tests seems to be pings of 10ms and upwards some hitting 30ms when selecting local durban servers... Obviously a routing problem as the speeds also maxing out at 500mbps on a 1gbps line.
Seems fine for me. I'm getting 2-3ms when testing on Durban Servers like Vodacom Business and Gigazone
 
Is everyone else working fine? I'm totally down this side, no idea why.

Vtel, Randburg
 
And even using Vodacom struggling to access WS site, to log query. There a problem?
 
Can you check out durban vumatel trenched routing please. All my speed tests seems to be pings of 10ms and upwards some hitting 30ms when selecting local durban servers... Obviously a routing problem as the speeds also maxing out at 500mbps on a 1gbps line.

Let me know which servers you are seeing this for. Ran a few tests now from a KZN prefix and not seeing any issues from most peers.
 
Is everyone else working fine? I'm totally down this side, no idea why.

Vtel, Randburg
And even using Vodacom struggling to access WS site, to log query. There a problem?

Nothing on the notices page from Vumatel for Randburg. Please log a ticket with support. No network issues our side either - currently working from a terrible mobile connection (voda) in Limpopo and able to access all 4 of our network core regions. If you're on mobile, try download fing and you can run a trace to see where the issue lies.
 
Seems fine for me. I'm getting 2-3ms when testing on Durban Servers like Vodacom Business and Gigazone
Yea thanks back to normal here with 1ms pings... Must have been a stumble at 3am.. However international to USA is terrible.
 
The entire week wthe ONT / CPE has been going into error mode 2/3 times a day.
I have logged a call with you (222887) and Vumatel ( Aerial Bryanston) supposedly made the line more stable.
It still has gone into error mode twice after that.
The fix was to drop my line speed down to 100/100! Seriously guys!
I have logged another call (208523) to get my line speed back up.
My son is in the middle of an exam (Tuks Engineering) and the link is so unstable he had to switch to a mobile connection to try and finish his exam.

If it's not the billing issues I have had from day 1, it's the unstable connectivity. The occasional hiccup I can understand, but this is now getting ridiculous. I'm getting gatvol now.
Please get my line and the billing sorted now.
 
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