- Oct 15, 2009
How much are we talking here? JMPD "lunch" , EMPD "Lunch" or delmas "lunch"Question to Vumatel users: Would an add-on (IE a small extra cost per month) SLA interest you?
This would be a pseudo SLA (with proposed numbers that aren't far off what the FTTB providers provide). Comment below whether you would be interested in this add on and what you would be willing to pay for a service like this.
- Assuming it provided you with the following:
- Quicker access to support and escalations (We're talking from the Vuma end here) and;
- Guaranteed Mean Time to Repair (ie, your line is repaired within a certain time frame between Monday and Saturday)