Web Squad ISP

JOEY_8

Senior Member
Joined
May 11, 2016
Messages
749
My internet died. Only certain things though (eg. fast.com, github, etc)
 

DrJohnZoidberg

Honorary Master
Joined
Jul 24, 2006
Messages
22,527
Before:

Code:
traceroute to websquad.co.za (160.119.234.195), 30 hops max, 60 byte packets
1  Internet (192.168.1.1)  0.368 ms  0.561 ms  0.826 ms
2  core.as-01.cp1.za.ws.net.za (160.119.238.1)  6.214 ms  6.303 ms  5.910 ms
3  core.cr-01.cp1.za.ws.net.za (160.119.233.189)  6.360 ms  6.075 ms  5.936 ms
4  * * *
5  * * *
6  * * *
7  * * *
8  * * *
9  * row-access-switch1-pod4.jnb1.host-h.net (197.189.193.47)  19.731 ms  22.626 ms
10  * * *
...

After:

Code:
traceroute to websquad.co.za (160.119.234.195), 30 hops max, 60 byte packets
1  Internet (192.168.1.1)  0.427 ms  0.619 ms  0.849 ms
2  core.as-01.cp1.za.ws.net.za (160.119.238.1)  6.598 ms  6.561 ms  6.695 ms
3  core.cr-01.cp1.za.ws.net.za (160.119.233.189)  6.773 ms  6.855 ms  6.948 ms
4  core.cr-01.jnb.za.ws.net.za (160.119.224.177)  28.350 ms  28.491 ms  28.525 ms
5  core.as-01.jnb.za.ws.net.za (160.119.224.34)  29.298 ms  29.005 ms  29.136 ms
6  host-s-01.wshost.co.za (160.119.234.195)  29.247 ms  24.388 ms  24.107 ms
 

PsyWulf

Honorary Master
Joined
Nov 22, 2006
Messages
11,702
So an update on the Vuma -> Openserve move

2 Days after ordering Openserve popped up at my door,line was made live and ready to rumble
Got my PPPoE details and switched connection,Vuma's been cancelled

Pros:
Fast install,cheaper
Cons:
No fixed date,technically you run both lines for a time Pro-rata (WS confirmed the Vuma will get pro-rata cancellation so theoretically i'll be in the green once it's done)
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,291
My internet died. Only certain things though (eg. fast.com, github, etc)
Yep, something is terribly wrong here too.
Down this side as well. Cape Town, Vuma Trenched.

Apologies for the delayed follow up here. We observed a path failure on our NLD between CPT and JHB- for some reason, reconvergence of routes took longer than expected, with a few stale advertisements between CPT and JHB remaining stubbornly in place for longer than they should've.
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,225
Seeing some loss to int'l @websquadza:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   16 |   16 |    0 |    0 |    1 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   16 |   16 |    0 |    0 |    1 |    0 |
|             core.cr-01.cp1.za.ws.net.za -    0 |   16 |   16 |    0 |    0 |    6 |    0 |
|           165-69-148-197.as37497.za.net -    0 |   16 |   16 |    0 |    0 |    6 |    0 |
|             4-68-148-197.as37497.za.net -    0 |   15 |   15 |    0 |   71 |  231 |  231 |
|            14-71-148-197.as37497.za.net -   25 |    8 |    6 |    0 |  165 |  166 |  166 |
|                           197.148.66.41 -   25 |    8 |    6 |    0 |  165 |  165 |  165 |
|              be20.asr01.thn.as20860.net -   25 |    8 |    6 |    0 |  166 |  168 |  167 |
|              be10.asr01.dc5.as20860.net -   25 |    8 |    6 |    0 |  166 |  167 |  166 |
|             1717.g1.1ug.dc5.as20860.net -   50 |    4 |    2 |    0 |  166 |  166 |  166 |
|                          217.147.89.101 -   25 |    8 |    6 |    0 |  166 |  167 |  166 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,225
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   20 |   20 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   20 |   20 |    0 |    0 |    0 |    0 |
|             core.cr-01.cp1.za.ws.net.za -    0 |   20 |   20 |    0 |    0 |    4 |    4 |
|           165-69-148-197.as37497.za.net -    0 |   20 |   20 |    0 |    0 |    4 |    4 |
|             4-68-148-197.as37497.za.net -    0 |   20 |   20 |    0 |    0 |    2 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,225
Right can't actually do anything, keep getting dropped from games and timing out with huge packet loss.
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,225
Right can't actually do anything, keep getting dropped from games and timing out with huge packet loss.

Anything @websquadza ?

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   26 |   26 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   26 |   26 |    0 |    0 |    0 |    0 |
|             core.cr-01.cp1.za.ws.net.za -    0 |   26 |   26 |    0 |    0 |    1 |    0 |
|           165-69-148-197.as37497.za.net -    0 |   26 |   26 |    0 |    0 |    1 |    0 |
|             4-68-148-197.as37497.za.net -    0 |   26 |   26 |    0 |    0 |    1 |    1 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    5 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,291
Seeing some loss to int'l @websquadza:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   16 |   16 |    0 |    0 |    1 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   16 |   16 |    0 |    0 |    1 |    0 |
|             core.cr-01.cp1.za.ws.net.za -    0 |   16 |   16 |    0 |    0 |    6 |    0 |
|           165-69-148-197.as37497.za.net -    0 |   16 |   16 |    0 |    0 |    6 |    0 |
|             4-68-148-197.as37497.za.net -    0 |   15 |   15 |    0 |   71 |  231 |  231 |
|            14-71-148-197.as37497.za.net -   25 |    8 |    6 |    0 |  165 |  166 |  166 |
|                           197.148.66.41 -   25 |    8 |    6 |    0 |  165 |  165 |  165 |
|              be20.asr01.thn.as20860.net -   25 |    8 |    6 |    0 |  166 |  168 |  167 |
|              be10.asr01.dc5.as20860.net -   25 |    8 |    6 |    0 |  166 |  167 |  166 |
|             1717.g1.1ug.dc5.as20860.net -   50 |    4 |    2 |    0 |  166 |  166 |  166 |
|                          217.147.89.101 -   25 |    8 |    6 |    0 |  166 |  167 |  166 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Evening. Apologies for the delay. No notifications from MyBb- so we always recommend submitting a ticket for urgent matters like this.
Checking on this now.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,291
Evening. Apologies for the delay. No notifications from MyBb- so we always recommend submitting a ticket for urgent matters like this.
Checking on this now.

Update: We have picked up on an upstream international transit issue affecting one of our vendors, we are moving traffic over to an alternate path until this is resolved. Cape Town clients may experience increased latency during this period.
 
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