Web Squad ISP

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I've got a rather interesting problem, and I'm not sure what the heck is going on. Not sure if its a 'me' problem or a general problem with battle net.

I've been trying for the past several hours (once in a while, at least 12 times since around 10am] to download the EU Battle.net launcher - but every download I get 'Failed - Network Error' in Chrome, and IDM just resets the download constantly.

The download was also exceptionally slow (75KB/s max). I ran a tracert to the EU battle net URL the file was coming from, and it showed pretty normal results. I tried downloading the file after the tracert and it downloaded successfully at around 2MB/s

Could someone try to reproduce the above?
 
Any else having bad download speeds tonight, buggering etc. Very erratic as well. But not getting near line speed. Vumatel trenched in KZN
 
Hingisp said:
Any else having bad download speeds tonight, buggering etc. Very erratic as well. But not getting near line speed. Vumatel trenched in KZN
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Not seeing issues our end. Can you try speed testing to the Vumatel handover (go to shop.vumatel.co.za > speedtest > Durban) and open a ticket.
 
Hingisp said:
Any else having bad download speeds tonight, buggering etc. Very erratic as well. But not getting near line speed. Vumatel trenched in KZN
Click to expand...
yes, but i'm with afrihost, so i guess it's good ol' backhaul to jhb, story of my life, as vuma speedtest is fine but anything to jhb is iffy and only in the evenings. i'm ready to burn it down now, can't wait for rain's uncapped 5G.
 
wingnut771 said:
yes, but i'm with afrihost, so i guess it's good ol' backhaul to jhb, story of my life, as vuma speedtest is fine but anything to jhb is iffy and only in the evenings. i'm ready to burn it down now, can't wait for rain's uncapped 5G.
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Tested our backhauls from Teraco Durban to Teraco JHB and also to Cape Town, able to max out our available capacity.
That’s why I asked about handover performance... if you’re affected tonight, I’m inclined to believe there’s an issue on the trenched network.
 
websquadza said:
Tested our backhauls from Teraco Durban to Teraco JHB and also to Cape Town, able to max out our available capacity.
That’s why I asked about handover performance... if you’re affected tonight, I’m inclined to believe there’s an issue on the trenched network.
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its ok now, try again between 7-9pm tomorrow:
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wingnut771 said:
its ok now, try again between 7-9pm tomorrow:
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Yes back to normal here, well kind of.. Speedtest app says OK but the vumatel handover you wanted says overwise @websquadza .. Still that peak hour traffic story around 7pm as you said. Amazing the slow down and erratic speeds you get in that rush hour time frame. It's terrible. My 1gig line slows right down to 40mbps on some tests and can't even get half the line speed over those hours.
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Hingisp said:
Yes back to normal here, well kind of.. Speedtest app says OK but the vumatel handover you wanted says overwise @websquadza .. Still that peak hour traffic story around 7pm as you said. Amazing the slow down and erratic speeds you get in that rush hour time frame. It's terrible. My 1gig line slows right down to 40mbps on some tests and can't even get half the line speed over those hours.
b040d67c872a43495bc798f694281550.jpg
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That handover test is my concern. KZN has much more capacity than it needs on our end, so not congestion here. Also, no reason @wingnut771 would experience exactly the same issue on Afrihost other than a last mile issue.

Can you test to the handover again today during peak hours, using two computers if you can, and update your ticket so we can escalate this to Vumatel?
 
websquadza said:
That handover test is my concern. KZN has much more capacity than it needs on our end, so not congestion here. Also, no reason @wingnut771 would experience exactly the same issue on Afrihost other than a last mile issue.

Can you test to the handover again today during peak hours, using two computers if you can, and update your ticket so we can escalate this to Vumatel?
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@websquadza, any reason why your dbn speedtest routes to jhb for me? using 9.9.9.9, tried 1.1.1.1 and 8.8.8.8.
both websquad server:
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websquadza said:
That handover test is my concern. KZN has much more capacity than it needs on our end, so not congestion here. Also, no reason @wingnut771 would experience exactly the same issue on Afrihost other than a last mile issue.

Can you test to the handover again today during peak hours, using two computers if you can, and update your ticket so we can escalate this to Vumatel?
Click to expand...
Here is results from midday today around 12:37..did 3 tests. 1 to websqaud durban, then to websqaud jhb (which is rather slow I might add for some reason) and then mweb server jhb.. Will run the same 3 tests peak hour this evening again to see what we get.
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Hingisp said:
Here is results from midday today around 12:37..did 3 tests. 1 to websqaud durban, then to websqaud jhb (which is rather slow I might add for some reason) and then mweb server jhb.. Will run the same 3 tests peak hour this evening again to see what we get.
e403dccd578905c1420775e222b5821b.jpg
bd99432fdec3de8f792de40e81f28bef.jpg
cb20e587ed43b9227cf2a8b71ca5e638.jpg
Click to expand...
please include vuma speedtest aswell.
 
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