wingnut771
Honorary Master
not as bad as last night, at least stuff isn't buffering:
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Web Squad ISP
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wingnut771
Honorary Master
Thanks
Guys, my ping issues to EU are back with a vengence today, was fine up until and including yesterday, PUBG ping fluctuates from 180ms all the way to 260ms in every match this afternoon and even Speedtest to Coreix London servers on over 200ms and usually at 160ms, so quite a hike in latency and international speeds not fantastic either.... Nothing downloading in the background and I am on direct LAN to the router:
Guys, my ping issues to EU are back with a vengence today, was fine up until and including yesterday, PUBG ping fluctuates from 180ms all the way to 260ms in every match this afternoon and even Speedtest to Coreix London servers on over 200ms and usually at 160ms, so quite a hike in latency and international speeds not fantastic either.... Nothing downloading in the background and I am on direct LAN to the router:
Ok, seems it's all back to normal again after an hour
Was just about to post and say we weren't seeing any issues. China Telecoms peering is still down, so couldn't be that. Will continue investigating.
Yeah, we brought up a new transit provider in Cape Town at the weekend as well as new JHB-CPT routes last week. We'll be installing an some additional hardware and make some small changes in Cape Town early next week (Network notice will be communicated to all affected).
Last night's short wobbly was our old transit provider experiencing an issue, again. We turned them down until it was resolved. We'll keep them in the mix for transit redundancy until all our network changes are implemented and risks mitigated as best as possible.
@websquadza sent you a pm - mind having a look when you have a sec?
Vumatel issue early this morning (00:36 lasting just under 9 mins). Didn't receive any network notices from Vumatel, but saw traffic on our NNI drop for a few mins then come back up.
Thanks, didn't check when it came back online, saw it as a sign I should go to bed
fibre in this country seems more unstable than blinking adsl. Daily I see a flashing green light on the box with disconnects.
PsyWulf
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Flashing green is usually upstreamThanks, didn't check when it came back online, saw it as a sign I should go to bedfibre in this country seems more unstable than blinking adsl. Daily I see a flashing green light on the box with disconnects.
ISP cash cow
Executive Member
@websquadza
Hi Carl,
Our games tonight have an extremely high ping compared to normal (we play EU servers) it seems that we are being routed through the U.S. Is there a reason for this or a way to fix it.
Hi Carl,
Our games tonight have an extremely high ping compared to normal (we play EU servers) it seems that we are being routed through the U.S. Is there a reason for this or a way to fix it.
PsyWulf
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The .co.uk site hosting bounces from London to New York to Blizzard's main hub and then a few extra hops,though Webserver hosting does not a good test make
Rather try the IPs from their support pages
Serious buffering happening and running a speedtest at 10:30 in the morning yielded this result which is rather bleak to say the least. This is with vpn off.. With vpn on I max out at 18Mbps. No matter what server I choose in new York.
Serious buffering happening and running a speedtest at 10:30 in the morning yielded this result which is rather bleak to say the least. This is with vpn off.. With vpn on I max out at 18Mbps. No matter what server I choose in new York.
My results to the same server from our Durban testing server (sits in the same IP prefix as Vumatel trenched) https://www.speedtest.net/result/8626242186.
Definitely something weird going on here. Will ask the team to contact you and run some tests. Seen your ticket update.
Even running those tests, still going through NY, but I'm not sure @websquadza can actually do anything about it.
Code:
EU Tracert
Tracing route to 185.60.112.157 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 2 ms 1 ms as-vuma.jb-is-pld-01.za.ws.net.za [160.119.228.1]
3 1 ms 1 ms 1 ms core.as-xe-02.jb1.za.ws.net.za [160.119.224.89]
4 1 ms 1 ms 1 ms core.cr-xe-01.jb1.za.ws.net.za [160.119.224.29]
5 3 ms 1 ms 1 ms core.pe-xe-ip01.jb1.za.ws.net.za [160.119.224.18]
6 5 ms 1 ms 2 ms v101.core2.bcn1.he.net [216.66.90.117]
7 178 ms 158 ms 158 ms 10ge2-11.core1.lon2.he.net [184.104.192.113]
8 226 ms 226 ms 226 ms 100ge13-2.core1.nyc4.he.net [72.52.92.166]
9 225 ms 225 ms 225 ms eqix-ix-ny8.blizzard.com [198.32.118.87]
10 236 ms 241 ms 242 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
11 234 ms 234 ms 234 ms xe-0-0-0-1-br01-eqld5.as57976.net [137.221.65.25]
12 243 ms 232 ms 233 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
13 233 ms 233 ms 232 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
14 234 ms 234 ms 234 ms 137.221.66.43
15 233 ms 234 ms 233 ms 185.60.112.157
Tracing route to 185.60.114.159 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 3 ms 1 ms 1 ms as-vuma.jb-is-pld-01.za.ws.net.za [160.119.228.1]
3 1 ms 1 ms 1 ms core.as-xe-02.jb1.za.ws.net.za [160.119.224.89]
4 1 ms 1 ms 1 ms core.cr-xe-01.jb1.za.ws.net.za [160.119.224.29]
5 1 ms 1 ms 1 ms core.pe-xe-ip01.jb1.za.ws.net.za [160.119.224.18]
6 1 ms 1 ms 1 ms v101.core2.bcn1.he.net [216.66.90.117]
7 158 ms 161 ms 158 ms 10ge2-11.core1.lon2.he.net [184.104.192.113]
8 243 ms 241 ms 257 ms 100ge13-2.core1.nyc4.he.net [72.52.92.166]
9 225 ms 224 ms 224 ms eqix-ix-ny8.blizzard.com [198.32.118.87]
10 232 ms 232 ms 232 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
11 232 ms 233 ms 232 ms xe-0-0-0-1-br01-eqld5.as57976.net [137.221.65.25]
12 245 ms 241 ms 237 ms et-0-0-29-br02-eqld5.as57976.net [137.221.65.23]
13 * * 1315 ms et-0-0-2-br02-eqpa4.as57976.net [137.221.65.18]
14 233 ms 233 ms 234 ms be2-pe01-eqpa4.as57976.net [137.221.77.71]
15 240 ms 235 ms 232 ms 185.60.114.159
US Tracert
Tracing route to 137.221.105.2 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms * 7 ms as-vuma.jb-is-pld-01.za.ws.net.za [160.119.228.1]
3 1 ms 1 ms 1 ms core.as-xe-02.jb1.za.ws.net.za [160.119.224.89]
4 1 ms 1 ms 1 ms core.cr-xe-01.jb1.za.ws.net.za [160.119.224.29]
5 1 ms 1 ms 1 ms core.pe-xe-ip01.jb1.za.ws.net.za [160.119.224.18]
6 2 ms 1 ms 1 ms v101.core2.bcn1.he.net [216.66.90.117]
7 159 ms 165 ms 158 ms 10ge2-11.core1.lon2.he.net [184.104.192.113]
8 225 ms 225 ms 224 ms 100ge13-2.core1.nyc4.he.net [72.52.92.166]
9 227 ms 224 ms 224 ms eqix-ix-ny8.blizzard.com [198.32.118.87]
10 317 ms 286 ms 286 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
11 283 ms 287 ms 284 ms et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
12 285 ms 284 ms 284 ms et-0-0-29-br01-eqch2.as57976.net [137.221.65.2]
13 291 ms 286 ms 285 ms 137.221.65.132
14 284 ms 284 ms 284 ms et-0-0-31-pe01-swlv10.as57976.net [137.221.83.67]
15 283 ms 284 ms 284 ms las-swlv10-ia-bons-02.as57976.net [137.221.66.19]
16 284 ms 286 ms 289 ms 137.221.105.2Tests from their looking glass show the same route doing a 'reverse' test (their network to my ip)
Will do those packet captures tonight
Some oddball routing going on from the blizzard side at the moment. Not sure if they've dropped peering in different locations. Working on this to see what we can do here.
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