Web Squad ISP

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topdog said:
@websquadza If this is the case then why have international speeds regressed ? I cannot get more than 200Mbps to London on a 1Gpbs line. I am happy to live with atleast half the line speed for international but a quarter or less is not acceptable.

So what is the way forward, is the international speed issue going to be addressed or i should just accept a fraction of my line speed ?
Click to expand...

Upstream Maintenance is done. We're still tweaking here and there and will get this sorted.
 
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 57 | 57 | 0 | 0 | 2 | 0 |
| as-vuma.jb-gv.za.ws.net.za - 0 | 57 | 57 | 1 | 3 | 55 | 4 |
| core.vuma-l3.jb1.za.ws.net.za - 11 | 39 | 35 | 2 | 3 | 27 | 2 |
| core.as-xe-02.jb1.za.ws.net.za - 0 | 57 | 57 | 1 | 1 | 2 | 1 |
| core.cr-xe-01.jb1.za.ws.net.za - 2 | 53 | 52 | 1 | 2 | 15 | 3 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 10 | 41 | 37 | 1 | 3 | 29 | 12 |
| 165-65-148-197.as37497.za.net - 8 | 40 | 37 | 1 | 3 | 33 | 12 |
| 6-71-148-197.as37497.za.net - 7 | 45 | 42 | 19 | 22 | 44 | 27 |
| 54-71-148-197.as37497.za.net - 10 | 41 | 37 | 0 | 162 | 174 | 171 |
| 212.187.165.209 - 8 | 40 | 37 | 0 | 163 | 175 | 168 |
| ae-2-3204.ear2.London2.Level3.net - 92 | 12 | 1 | 0 | 160 | 160 | 160 |
| unknown.Level3.net - 5 | 47 | 45 | 161 | 165 | 190 | 169 |
| ae5.cbs02.eq01.lon03.networklayer.com - 15 | 35 | 30 | 162 | 167 | 192 | 181 |
| ae3.dar02.lon06.networklayer.com - 8 | 42 | 39 | 0 | 164 | 176 | 168 |
| 8b.76.b09e.ip4.static.sl-reverse.com - 10 | 40 | 36 | 0 | 164 | 175 | 173 |
| 9f.76.b09e.ip4.static.sl-reverse.com - 7 | 44 | 41 | 0 | 165 | 181 | 175 |
| 99.91.b09e.ip4.static.sl-reverse.com - 11 | 38 | 34 | 0 | 163 | 174 | 168 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

@websquadza ...
 
websquadza said:
We forced MSS settings globally, it puts a little extra strain on our hardware, but takes care of your issue. Glad to hear it did the trick. A stream needs very little bandwidth, it's more about the way the packets reach you.
Click to expand...
Did anything change. This morning it was smooth, no issues. I didn't watch anything during the day.. things was a bit hectic my side.

This evening it seem to get a few glitches. It's not as bad as over the weekend... but something is problematic again this evening. Seems to do it every 1min to 1min30seconds.

There's no wireshark for android. App also cannot be run on a pc. It's only on the Amazon Firestick or compatible Android Media box. It's just a APK application.
 
Deadmanza said:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 57 | 57 | 0 | 0 | 2 | 0 |
| as-vuma.jb-gv.za.ws.net.za - 0 | 57 | 57 | 1 | 3 | 55 | 4 |
| core.vuma-l3.jb1.za.ws.net.za - 11 | 39 | 35 | 2 | 3 | 27 | 2 |
| core.as-xe-02.jb1.za.ws.net.za - 0 | 57 | 57 | 1 | 1 | 2 | 1 |
| core.cr-xe-01.jb1.za.ws.net.za - 2 | 53 | 52 | 1 | 2 | 15 | 3 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 10 | 41 | 37 | 1 | 3 | 29 | 12 |
| 165-65-148-197.as37497.za.net - 8 | 40 | 37 | 1 | 3 | 33 | 12 |
| 6-71-148-197.as37497.za.net - 7 | 45 | 42 | 19 | 22 | 44 | 27 |
| 54-71-148-197.as37497.za.net - 10 | 41 | 37 | 0 | 162 | 174 | 171 |
| 212.187.165.209 - 8 | 40 | 37 | 0 | 163 | 175 | 168 |
| ae-2-3204.ear2.London2.Level3.net - 92 | 12 | 1 | 0 | 160 | 160 | 160 |
| unknown.Level3.net - 5 | 47 | 45 | 161 | 165 | 190 | 169 |
| ae5.cbs02.eq01.lon03.networklayer.com - 15 | 35 | 30 | 162 | 167 | 192 | 181 |
| ae3.dar02.lon06.networklayer.com - 8 | 42 | 39 | 0 | 164 | 176 | 168 |
| 8b.76.b09e.ip4.static.sl-reverse.com - 10 | 40 | 36 | 0 | 164 | 175 | 173 |
| 9f.76.b09e.ip4.static.sl-reverse.com - 7 | 44 | 41 | 0 | 165 | 181 | 175 |
| 99.91.b09e.ip4.static.sl-reverse.com - 11 | 38 | 34 | 0 | 163 | 174 | 168 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

@websquadza ...
Click to expand...

Apologies for the late follow up on this one. We're investigating this as we actually implemented a measure to protect against sudden route withdrawals from upstreams late last week and it's held up well.
 
Napalm said:
Did anything change. This morning it was smooth, no issues. I didn't watch anything during the day.. things was a bit hectic my side.

This evening it seem to get a few glitches. It's not as bad as over the weekend... but something is problematic again this evening. Seems to do it every 1min to 1min30seconds.

There's no wireshark for android. App also cannot be run on a pc. It's only on the Amazon Firestick or compatible Android Media box. It's just a APK application.
Click to expand...

We've been tweaking MSS settings at a few other edge locations on our network. Rolled back that change now. Let me know if you see an improvement?
 
websquadza said:
We've been tweaking MSS settings at a few other edge locations on our network. Rolled back that change now. Let me know if you see an improvement?
Click to expand...
Looks better now. Yes . It did glitch once or twice . Not 100% like this afternoon but much better. in general it seems better than what it was like around 8pm
 
Last edited:
SFW007 said:
Am using P4s, jellyfin plex and emby streames fine for me on shield and phone.

Sometimes it could depend where the iptv services sit, EU being the best location for server etc.
Click to expand...
Never heard of these, thanks will check them out.
 
websquadza said:
Thanks for the update. Let me know if the above MSS settings helped you. So far, only applied to CPT transit edge - but will apply to JHB later if everything holds up correctly.
Click to expand...
Sorry been in a different province. Returned home last night and before reading this, just changing channels on the iptv service I noticed the channels load faster, so yes definitely and improvement and less buffering thanks
 
Napalm said:
Did anything change. This morning it was smooth, no issues. I didn't watch anything during the day.. things was a bit hectic my side.

This evening it seem to get a few glitches. It's not as bad as over the weekend... but something is problematic again this evening. Seems to do it every 1min to 1min30seconds.

There's no wireshark for android. App also cannot be run on a pc. It's only on the Amazon Firestick or compatible Android Media box. It's just a APK application.
Click to expand...
Yes I had this same thing.. Morning's and most of the day is fine and then around 4pm the buffering starts and last for a couple hours then from about 9 10pm it runs smooth again. That was before, will have to monitor has it behaves currently.
 
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 16 | 16 | 0 | 0 | 1 | 0 |
| as-vuma.jb-gv.za.ws.net.za - 0 | 16 | 16 | 1 | 3 | 19 | 2 |
| core.vuma-l3.jb1.za.ws.net.za - 0 | 16 | 16 | 2 | 3 | 12 | 3 |
| core.as-xe-02.jb1.za.ws.net.za - 0 | 16 | 16 | 1 | 1 | 3 | 1 |
| core.cr-xe-01.jb1.za.ws.net.za - 9 | 12 | 11 | 1 | 1 | 3 | 1 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 9 | 12 | 11 | 0 | 8 | 11 | 7 |
| 165-65-148-197.as37497.za.net - 15 | 7 | 6 | 8 | 10 | 16 | 8 |
| 6-71-148-197.as37497.za.net - 0 | 16 | 16 | 25 | 27 | 35 | 25 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And now @websquadza ?
 
Deadmanza said:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 16 | 16 | 0 | 0 | 1 | 0 |
| as-vuma.jb-gv.za.ws.net.za - 0 | 16 | 16 | 1 | 3 | 19 | 2 |
| core.vuma-l3.jb1.za.ws.net.za - 0 | 16 | 16 | 2 | 3 | 12 | 3 |
| core.as-xe-02.jb1.za.ws.net.za - 0 | 16 | 16 | 1 | 1 | 3 | 1 |
| core.cr-xe-01.jb1.za.ws.net.za - 9 | 12 | 11 | 1 | 1 | 3 | 1 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 9 | 12 | 11 | 0 | 8 | 11 | 7 |
| 165-65-148-197.as37497.za.net - 15 | 7 | 6 | 8 | 10 | 16 | 8 |
| 6-71-148-197.as37497.za.net - 0 | 16 | 16 | 25 | 27 | 35 | 25 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And now @websquadza ?
Click to expand...

Looks like a very short upstream flap at the CPT hop of their transit from JHB. We’re on their case about this. We implemented some measures to protect our transit during these rapid route changes, but it seems there’s still some work to be done on theirs.
 
websquadza said:
We've been tweaking MSS settings at a few other edge locations on our network. Rolled back that change now. Let me know if you see an improvement?
Click to expand...
Seems to be acting up again. Every 5seconds or so.
 
DSTV now (and GitHub - only other site I was on) was cutting off every few minutes but seems to be fine again now
 
Napalm said:
Seems to be acting up again. Every 5seconds or so.
Click to expand...

Stabilised yet? I suspect it may have related to the below - transit's been pretty stable tonight in CPT.

JOEY_8 said:
DSTV now (and GitHub - only other site I was on) was cutting off every few minutes but seems to be fine again now
Click to expand...

Seems to have been something at NAP CPT, no confirmation yet - saw a couple peering sessions drop around 10-10:02 PM including Microsoft (which carries github traffic). We generally pick up cloud provider traffic in CPT and backhaul to KZN. DSTV hand over on a mix between JHB and CPT.
 
websquadza said:
Stabilised yet? I suspect it may have related to the below - transit's been pretty stable tonight in CPT.



Seems to have been something at NAP CPT, no confirmation yet - saw a couple peering sessions drop around 10-10:02 PM including Microsoft (which carries github traffic). We generally pick up cloud provider traffic in CPT and backhaul to KZN. DSTV hand over on a mix between JHB and CPT.
Click to expand...
It's pretty bad at the moment actually
I uploaded a vid if you want to check it out.

gofile.io

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.
gofile.io gofile.io

I managed to install another player linked it. This one actually shows me a "spinning vlc logo" when it's trying to buffer. Instead of the frame-freeze for 10second like the other apps.

@around 38seconds it drops to 0 and then stops showing the graph and only the Spinning VLC logo
It then pushes heavy data to catchup again

It's suppose to run like the last 20seconds, you can see on the vid it stabilizes and the normal average should be around 5mbit (5000kbps) If that is steady it streams steady
 
Napalm said:
It's pretty bad at the moment actually
I uploaded a vid if you want to check it out.

gofile.io

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.
gofile.io gofile.io

I managed to install another player linked it. This one actually shows me a "spinning vlc logo" when it's trying to buffer. Instead of the frame-freeze for 10second like the other apps.

@around 38seconds it drops to 0 and then stops showing the graph and only the Spinning VLC logo
It then pushes heavy data to catchup again

It's suppose to run like the last 20seconds, you can see on the vid it stabilizes and the normal average should be around 5mbit (5000kbps) If that is steady it streams steady
Click to expand...

I've updated your ticket with some additional tests please. Want to confirm the line is 100% - I've been through all our messages and we haven't checked the basics just yet.
 
I must be streaming pretty boring stuff for it to work fine
What's this?
Napalm said:
It's pretty bad at the moment actually
I uploaded a vid if you want to check it out.

gofile.io

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.
gofile.io gofile.io

I managed to install another player linked it. This one actually shows me a "spinning vlc logo" when it's trying to buffer. Instead of the frame-freeze for 10second like the other apps.

@around 38seconds it drops to 0 and then stops showing the graph and only the Spinning VLC logo
It then pushes heavy data to catchup again

It's suppose to run like the last 20seconds, you can see on the vid it stabilizes and the normal average should be around 5mbit (5000kbps) If that is steady it streams steady
Click to expand...
 
websquadza said:
I've updated your ticket with some additional tests please. Want to confirm the line is 100% - I've been through all our messages and we haven't checked the basics just yet.
Click to expand...
Thanks. I've replied to the ticket with the results.

The iperf command didn't work for some reason. had problems speaking to that server
1601424009174.png
 
websquadza said:
I've updated your ticket with some additional tests please. Want to confirm the line is 100% - I've been through all our messages and we haven't checked the basics just yet.
Click to expand...
Did the guys have a chance to check the results .. also not sure whats up with ipeft.ct1.napafrica.net it's not responding
 
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