Anyone else failing to authenticate?
CPT/Octotel
Totally dead since about 5 mins ago...
Looking into this
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Anyone else failing to authenticate?
CPT/Octotel
Totally dead since about 5 mins ago...
Did the guys have a chance to check the results .. also not sure whats up with ipeft.ct1.napafrica.net it's not responding
Anyone else failing to authenticate?
CPT/Octotel
Totally dead since about 5 mins ago...
Anyone else failing to authenticate?
CPT/Octotel
Totally dead since about 5 mins ago...
Back up as of 16:15, thanksAll look to be back up
Will look into this - do you have a timestamp for the above?Been cut off a few times a day for 3-5 mins for the last few days, finally managed to start a mtr in time
PE/ Openserve
was about 2 mins before my post, filename of screenshot is when it was still running/recovered
2020-09-30 at 18.03.12 is about as specific I can get![]()
Could you see anything from my WinMTR results. what other tests can i do.That iperf server is hosted by NAP - must be down for a reason. Will send you another to test to
Good Morning @websquadza , question , Vuma Ariel , how long does it take to move a line to your service? our company diector has been with vodacom, and they finally released the line this morning, i have created an account for him , and sent everything needed to Martha from your sales team
That would be greatIt varies with Vumatel at the moment. Their entire sales capturing system is manual since they've brought all their different systems together into one. So we capture an order on their portal and then we need to wait for them to a) accept the order and b) provision the line. I'm going to have to officially give you the same turnaround window we're provided by Vumatel at the moment - up to 48 hours (we can't make any promises on their behalf). Unofficially, it's quicker, but it always depends on the number of migrations they need to process on a busy day like today; so I'd say there's a good chance of him coming online today.
well, vodacom still hasnt released the line, but they has switched the service off , rather stupid actually, and they cant tell me when the line will be releasedIt varies with Vumatel at the moment. Their entire sales capturing system is manual since they've brought all their different systems together into one. So we capture an order on their portal and then we need to wait for them to a) accept the order and b) provision the line. I'm going to have to officially give you the same turnaround window we're provided by Vumatel at the moment - up to 48 hours (we can't make any promises on their behalf). Unofficially, it's quicker, but it always depends on the number of migrations they need to process on a busy day like today; so I'd say there's a good chance of him coming online today.
and as I was about to post that you posted, so at least I'm happy its not just me...Again another drop...
This is literally a daily occurrence now and happens more than once!
@websquadza it has gone from having an issue once a week or every few weeks to multiple times a day?!
Is mine free this month thenThanks for the update. That sounds like the CRON run for invoicing. Accounts and devs are looking as to why the run's late.
Thanks, will make a note here. Please PM me your details.