Web Squad ISP

[wingnut771]

Thanks. I think the server could be down; can you reach speed3-sa.venturanext.se/ookla.html or speed2-sa.venturanext.se/ookla.html?

No, only speed1 in jhb.

 

[Meester]

@websquadza
hi again - not getting any joy having the billing corrected.

Hmmm... and I though I was the only one with a problem.

 

[websquadza]

Hmmm... and I though I was the only one with a problem.

Do you have a ticket number I can check? PM this to me and will get this resolved

 

[ghostRgg]

Happy new year everyone here and those at websquad!

 

[websquadza]

Happy New Year everyone! Thank you all for the continued support during 2020 and looking forward to more great internet in 2021!

 

[RazorCPT]

Just wanted to thank the @websquadza team for the incredible experience thus far - I have never experienced this level of consistent service both from a network perspective AND support with any ISP ever. You guys are awesome!

 

[BouncyNinja]

Just wanted to thank the @websquadza team for the incredible experience thus far - I have never experienced this level of consistent service both from a network perspective AND support with any ISP ever. You guys are awesome!

+1

 

[BouncyNinja]

Seems Connection to the UK is a bit iffy tonight

 

[websquadza]

Seems Connection to the UK is a bit iffy tonight
View attachment 987336

Seems to have been an issue on NLD paths affecting transit over WACS on its CPT-JHB leg. Issue has stabilised and we are investigating further.

 

[websquadza]

Just wanted to thank the @websquadza team for the incredible experience thus far - I have never experienced this level of consistent service both from a network perspective AND support with any ISP ever. You guys are awesome!

Thanks for the great feedback, we always appreciate it!

 

[BouncyNinja]

Seems to have been an issue on NLD paths affecting transit over WACS on its CPT-JHB leg. Issue has stabilised and we are investigating further.

Still Very iffy tonight, with our gaming ( sorry closed the mtr) getting spikes of up to 800ms


Have rebooted, and this is the eth cable direct into my pc, getting much of the same on wifi when connected to our router as well

 

[websquadza]

Still Very iffy tonight, with our gaming ( sorry closed the mtr) getting spikes of up to 800ms
View attachment 987978

Have rebooted, and this is the eth cable direct into my pc, getting much of the same on wifi when connected to our router as well

We've followed up on this tonight - our one vendor needs to schedule a change control to move some services around and off the affected hardware; just planning this quickly to ensure minimal service disruption. Update to follow shortly

 

[websquadza]

We've followed up on this tonight - our one vendor needs to schedule a change control to move some services around and off the affected hardware; just planning this quickly to ensure minimal service disruption. Update to follow shortly

Still Very iffy tonight, with our gaming ( sorry closed the mtr) getting spikes of up to 800ms
View attachment 987978

Have rebooted, and this is the eth cable direct into my pc, getting much of the same on wifi when connected to our router as well

The change has been made with minimal disruption- will keep an eye on it to make sure it's sorted out the issue. But should be back to 100% now.

 

[DarkSt0rm]

International dead again?

Edit: Back up, but these constant drops are starting to get really annoying.

Edit: and its dead again

Edit: and its back again

 

[websquadza]

International dead again?

Edit: Back up, but these constant drops are starting to get really annoying.

Edit: and its dead again

Edit: and its back again

No issues on international from what I can see. Can you please PM me your IP so I can check if you’re being blackholed.

 

[DarkSt0rm]

No issues on international from what I can see. Can you please PM me your IP so I can check if you’re being blackholed.

Sent. Dead again.

 

[Sopbeen]

Sent. Dead again.

I had a fart and a burp on Octotel Cape Gate, but seems to be stable again.

 

[websquadza]

I had a fart and a burp on Octotel Cape Gate, but seems to be stable again.

More likely an Octotel issue. Above issue was related to DDOS filters being tripped resulting in IP being blacklisted.

 

[Sopbeen]

More likely an Octotel issue. Above issue was related to DDOS filters being tripped resulting in IP being blacklisted.

No doubt, They seem to love fiddling with their network during office hours.

 

[BouncyNinja]

i see it is better, but still not the 200/200 that was once available like here
https://mybroadband.co.za/forum/threads/web-squad-isp.1007232/post-25552333