Web Squad ISP

Status
Not open for further replies.
Meester said:
Can sell you a FortiGate 40F with SD-WAN that do these things... well... they just do it once setup correctly, I fail over between my two links only noticing it when my ssh connections drops
Click to expand...
I don't think there's much a Mikrotik can't do. It's just not a one-click solution and requires some configuration.
 
On some weird routing right now? Ping to Hong Kong is 167ms which is quite impressive though.
 
rvanwyk said:
What's the procedure to migrate from one ISP to WebSquad on Vumatel Aerial?
Click to expand...
Our FTTH team usually takes care of the entire migration process for you. You'll need to give notice to your current ISP. On migration day and as soon as the line is released, we'll ensure the line is ordered and the order is moved forward. PM me your details and I'll get someone from the team to call you and talk you through the process.
 
websquadza said:
Our FTTH team usually takes care of the entire migration process for you. You'll need to give notice to your current ISP. On migration day and as soon as the line is released, we'll ensure the line is ordered and the order is moved forward. PM me your details and I'll get someone from the team to call you and talk you through the process.
Click to expand...
Thanks. Sent.
 
websquadza said:
Nope, some improvements in advertisements and better route selection out of CPT.
Click to expand...
Can anything be done about these IPs:

This IP 72.5.161.228 is ~150ms from JHB but these two:

35.185.189.243
35.185.189.104

are ~340ms
 
Soul Assassin said:
Can anything be done about these IPs:

This IP 72.5.161.228 is ~150ms from JHB but these two:

35.185.189.243
35.185.189.104

are ~340ms
Click to expand...

These IPs seem to belong to Google; We hand over at NAP in JHB and they carry it on their global network. Unfortunately can't de-peer Google. Will message their NOC, but they're not the most responsive for issues like this.
 
websquadza said:
These IPs seem to belong to Google; We hand over at NAP in JHB and they carry it on their global network. Unfortunately can't de-peer Google. Will message their NOC, but they're not the most responsive for issues like this.
Click to expand...
It is pretty sad Googles routing is not optimised very well...

My Google traffic from CT to Belgium goes CT->JHB->CT->WACS ->Belgium so end up with like 180+ when it should be 150-155
 
websquadza said:
Our FTTH team usually takes care of the entire migration process for you. You'll need to give notice to your current ISP. On migration day and as soon as the line is released, we'll ensure the line is ordered and the order is moved forward. PM me your details and I'll get someone from the team to call you and talk you through the process.
Click to expand...

If I were to give notice to my existing ISP (who would then end service on 31 July/1 August) at what point would I need to get WebSquad involved to try and ensure minimum downtime on Frogfoot?
 
km2 said:
If I were to give notice to my existing ISP (who would then end service on 31 July/1 August) at what point would I need to get WebSquad involved to try and ensure minimum downtime on Frogfoot?
Click to expand...
Immediately. Get in touch with websquad before you let your ISP know just so that you're aware of the procedure. They'll tell you exactly what to say to make it as easy as possible for you.

Then, after you let your ISP know, just let websquad know when your termination date is and they'll make sure that the migration goes smooth as butter, and you'll only have a few hours of downtime.

Did it this way, and only had 4 hours of downtime, with the cancellation day being on a Sunday.
 
I'm getting a lot of marketing emails regarding uncapped entry-level fibre from Octotel. About 5-6 emails in the last few days. Presumably your systems can tell I'm already on fibre with Octotel, and have a faster line speed. I don't want to opt out of marketing emails in case there's some good offer in the future, but this is getting a little ridiculous.
 
Seeyou said:
I'm getting a lot of marketing emails regarding uncapped entry-level fibre from Octotel. About 5-6 emails in the last few days. Presumably your systems can tell I'm already on fibre with Octotel, and have a faster line speed. I don't want to opt out of marketing emails in case there's some good offer in the future, but this is getting a little ridiculous.
Click to expand...

Can you please forward one of these emails to support, would like to see who they're from? We're not sending any marketing mails at the moment, so it's definitely not from our list. If it's from Octotel, we'll also ask them to stop.
 
websquadza said:
Can you please forward one of these emails to support, would like to see who they're from? We're not sending any marketing mails at the moment, so it's definitely not from our list. If it's from Octotel, we'll also ask them to stop.
Click to expand...

I'm an idiot. It says "Webafrica" not Web Squad. My brain only registered the "Web" and filled in the rest through association. :sick:

Apologies for the mix up and thanks, now I can safely unsubscribe/block these.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X