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Question of the Day: What's the most interesting small town you've visited in South Africa?
Web Squad ISP
- Thread starter Gazed416
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22Vanquish22
Well-Known Member
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- Oct 18, 2018
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Saw our BGP sessions with Vuma restart. Everything looks back to normal and traffic volumes have restored. We are investigating further
Looks to have been something Openserve related - we've reached out to see if they're aware of anything
joburg_guy
Active Member
Shout out to @websquadza on the BF deals on Vumatel - nice one
Check out the website https://websquad.co.za
Check out the website https://websquad.co.za
Wish there was something for existing customers
GoneWithTheWindows
Honorary Master
Last edited:
Definitely seems to be a Vuma Aerial outage. No drops from our end and trenched seems unaffected. We have reached out to their NOC
My connection came up again at 09:21. No response to the ticket I logged though
No next hop from your router means last mile
The team is working through tickets. Seems all Vuma GPON in JHB was affected- so an influx of tickets. Nothing from Vuma NOC yet, but looks quite widespread
So this would have affected not just Websquad clients? I checked the Cool Ideas and Afrihost threads and do not see any similar complaints there...
@websquadza why was my ticket 671188 merged with ticket 670804? The issues are unrelated?! The response I just typed for 671188 is now gone?
I can't speak for other ISPS, but Vumatel provide a L2 Vlan for each region and traffic died across the board- even for remote regions connecting to JHB- So it seems someone was tinkering with S-Tag configs (all area VLANs(c-tags) are within a single larger s-tag. These sessions terminate on our BNG, that host other FNOs, and as you can see above, only Vuma aerial/GPON clients were affected by this drop. Once we have feedback from Vuma's NOC, we will share. Services are back up, so feedback is slower to get. We're always transparent about issues, I'm sure you've seen in the past two weeks and will continue to share information.
I'll ask the team to confirm what is happening here
This is now the second time that your support desk have bungled a response to a ticket that I logged in recent days. I would be willing to forgive a technical issue that is beyond your control, but this is unacceptable.
I have already enquired how to go about cancelling my line.
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