Web Squad ISP

[NivagZA]

FNO openserve and still getting lag on COD server tonight

any packet loss your side ? and what's your latency to EU ?

 

[nelis]

Give me a server ip to ping to eu then I test as well

 

[nelis]

Pinging amazon.co.uk [54.239.34.171] with 32 bytes of data:
Reply from 54.239.34.171: bytes=32 time=172ms TTL=235
Reply from 54.239.34.171: bytes=32 time=174ms TTL=235
Reply from 54.239.34.171: bytes=32 time=172ms TTL=235
Reply from 54.239.34.171: bytes=32 time=172ms TTL=235
Reply from 54.239.34.171: bytes=32 time=171ms TTL=235
Reply from 54.239.34.171: bytes=32 time=172ms TTL=235

 

[NivagZA]

Give me a server ip to ping to eu then I test as well

please ping this IP 37.153.157.16

 

[nelis]

Pinging 37.153.157.16 with 32 bytes of data:
Reply from 37.153.157.16: bytes=32 time=251ms TTL=49
Reply from 37.153.157.16: bytes=32 time=256ms TTL=49
Reply from 37.153.157.16: bytes=32 time=249ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=247ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=257ms TTL=49
Reply from 37.153.157.16: bytes=32 time=247ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=251ms TTL=49

 

[NivagZA]

Pinging 37.153.157.16 with 32 bytes of data:
Reply from 37.153.157.16: bytes=32 time=251ms TTL=49
Reply from 37.153.157.16: bytes=32 time=256ms TTL=49
Reply from 37.153.157.16: bytes=32 time=249ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=247ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=257ms TTL=49
Reply from 37.153.157.16: bytes=32 time=247ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=251ms TTL=49

Thank you

This seems very strange. Any server i connect to that's in the EU seems to be stuck at this ping.

Same story your side ?

 

[NivagZA]

We are aware of the higher latency, one of our vendors is being a little problematic; we are working with them for a resolution, and will drain later today if they don’t come right.

Any update as of yet ?

 

[websquadza]

please ping this IP 37.153.157.16

Pinging 37.153.157.16 with 32 bytes of data:
Reply from 37.153.157.16: bytes=32 time=251ms TTL=49
Reply from 37.153.157.16: bytes=32 time=256ms TTL=49
Reply from 37.153.157.16: bytes=32 time=249ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=247ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=257ms TTL=49
Reply from 37.153.157.16: bytes=32 time=247ms TTL=49
Reply from 37.153.157.16: bytes=32 time=246ms TTL=49
Reply from 37.153.157.16: bytes=32 time=251ms TTL=49

Looking at this destination's looking glass, it looks like their routing to us varies between their EU destinations. https://lg.globalsecurelayer.com/ you can test to your home IP from this looking glass. London and Frankfurt look good, Marseilles within range, but Amsterdam seems way out, preferring our ACE path.

 

[websquadza]

Any update as of yet ?

We have been notified of a fault on one submarine path (ACE), resulting in some longer return paths as traffic is routed around this fault. We are working to steer traffic around this from our end too. There is no need presently to drain the affected path (take it completely offline) - we will monitor this closely for the time being.

 

[JustinB]

FNO openserve and still getting lag on COD server tonight

I didn't have any issues on Vuma. Could it be openserve specific?

 

[NivagZA]

I didn't have any issues on Vuma. Could it be openserve specific?

In my case using different ISP fixed everything

 

[GoneWithTheWindows]

Really awful buffering on Netflix all night? @websquadza

 

[websquadza]

Really awful buffering on Netflix all night? @websquadza

Not seeing anything across the network, might be more localised. Area and FNO?

 

[rvanwyk]

Anyone having problems accessing DSTV streaming?

Update: Came back after 7am

 

[websquadza]

Anyone having problems accessing DSTV streaming?

Update: Came back after 7am

Interesting. Likely some maintenance on their end- I know showmax said their were replacing some switches last week (wasn’t meant to be service affecting). May be related. I see our BLP BGP sessions have been stable for weeks- so likely something internal that side.

 

[websquadza]

Really awful buffering on Netflix all night? @websquadza

Not seeing anything across the network, might be more localised. Area and FNO?

Any update here?

 

[GoneWithTheWindows]

Any update here?

Hi Websquad

Had gone to bed when you responded - will be testing again just after 5 and update.

Vuma aerial - Wilgeheuwel.

Thanks for the follow up

Also I requested an upgrade to 1000/200 yesterday on the mywebsquad site - how long does that generally take?

 

[rvanwyk]

Hi Websquad

Had gone to bed when you responded - will be testing again just after 5 and update.

Vuma aerial - Wilgeheuwel.

Thanks for the follow up

Also I requested an upgrade to 1000/200 yesterday on the mywebsquad site - how long does that generally take?

Let me know if I need to help you test. Also in Wilgeheuwel.

 

[GoneWithTheWindows]

Let me know if I need to help you test. Also in Wilgeheuwel.

Awesome - thanks.

 

[Senshi]

Seeing well over 340ms to EU Diablo IV servers. Anyone else?