Webafrica Response To Mweb uncapped

You are not comparing apples with apples. The uncapped option is not an "option" for many of us because of the throttling. It's only an option for people who are downloading torrents etc or very high volumes after hours. It's better to compare the WA bundle with the Afrihost 100GB (R1900) one which is not throttled but a lot cheaper. WA are too expensive and will have to do something about it soon (maybe they should acquire some SEACOM bandwidth for the cheaper "unreliable" accounts) but I don't think it's fair to keep comparing uncapped throttled accounts to capped un-throttled accounts whether it is Afrihost, WebAfrica, CyberSmart, etc.

True to some extent. Although WA's bandwidth is still shaped. Mweb is also offering business class uncapped, which is completely unshaped 24/7 for R1999pm. So if you prefer, I can compare WA's 110Gigs shaped @R4900 vs MWeb unshaped and uncapped @R1999.

Whether I am comparing apples to oranges or to pumpkins, isn't really the issue here. The issue is that WA's current pricing, by any comparison, is way out of line. The imbalance is like a huge, festering boil, crying out to be lanced.
 
I think Im calling in and asking to get on this for next month, in this month alone went from axxess, to afrihost to this seriously these ISP wars are looking good, well on the client side at least!

Damn, your name is appropriate for that. Just add feet on the end :D
 
True to some extent. Although WA's bandwidth is still shaped. Mweb is also offering business class uncapped, which is completely unshaped 24/7 for R1999pm. So if you prefer, I can compare WA's 110Gigs shaped @R4900 vs MWeb unshaped and uncapped @R1999.

That would be a better comparison. It's not the shaping that bothers me but the throttling. Small businesses don't worry about torrents etc but are interested in fast browsing and email.

Whether I am comparing apples to oranges or to pumpkins, isn't really the issue here. The issue is that WA's current pricing, by any comparison, is way out of line. The imbalance is like a huge, festering boil, crying out to be lanced.

Their small complete options are fine. The rest are getting uglier by the day. I really believe they need to split their packages and get on the SEACOM bandwagon. Have home and business accounts. business on SAT3/SAFE and home on SEACOM. Home can have bigger caps at a much cheaper price but no redundancy. They are doing themselves a huge disservice by not using that option.
 
Dear Web Africa. I appreciate that you (Waroop and your CEO) bring up Comcast as an example of why we need data caps, I would like to see you follow in Comcast's footsteps. I lived in USA for 8 years and have used Comcast and think they are an excellent example. Let's just all be honest with each other and also acknowledge that Comcast advertises 1) High speed and 2) Low prices, their 200GB cap is so high that 99.9% of their customers never know it exists, they never ever advertise it, it is in the small print. Their competitors (Like Verizon) advertise, 1) Speed, 2) Price and 3) Uncapped. If you just look at speed and price, Comcast can be a good 30% cheaper than their competition. The masses use Comcast, the extreme power users pay 30% more elsewhere.

We have people like me who travel and have family living in USA reading this forum, so don't try to lie to your fellow South Africans and give us this crap about unlimited being unsustainable. You are insulting our intelligence and by taking one look at the other posts on this forum, no one is believing it. You can go to any mature broadband market all around the world and you will find premium quality unlimited internet either as the norm or for something like 30% more than the high-capped internet.

If you want to keep signing on new customers into next year, you will need to do the same. Give us a huge cap we will never know about for 30% cheaper than the competitively priced uncapped services and I can recommend you to a lot of non-power-users I know.
 
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That would be a better comparison. It's not the shaping that bothers me but the throttling. Small businesses don't worry about torrents etc but are interested in fast browsing and email.



Their small complete options are fine. The rest are getting uglier by the day. I really believe they need to split their packages and get on the SEACOM bandwagon. Have home and business accounts. business on SAT3/SAFE and home on SEACOM. Home can have bigger caps at a much cheaper price but no redundancy. They are doing themselves a huge disservice by not using that option.

It was my understanding that the MWEB uncapped accounts are not throttled (and that only the consumer accounts are shaped, with http/smtp/etc being prioritised, meaning that your surfing and e-mail will never suffer). Please enlighten me if I'm wrong.

Also, does the 110GB WA account come with 5 static IPs?
 
Not at all. Just providing an objective opinion.

Did you see my post further along qualifying my statement?


If Mweb pulls it off I will be well prepared to eat humble pie, we will of course be keeping a close eye on them. Regardless one has to commend Mweb for their bold move! We are loving this added heat and benefit to the industry - nothing strengthens one like adversity.

Is it only me, or are both those links you referenced broken?

EDIT:
"Uncapped internet access is the way the market has to go. It’s what consumers want and expect and it’s what they do overseas." Douglas Reed, Managing Director of Vox Telecom.

Food for thought.
 
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Not at all. Just providing an objective opinion.

Did you see my post further along qualifying my statement?


If Mweb pulls it off I will be well prepared to eat humble pie, we will of course be keeping a close eye on them. Regardless one has to commend Mweb for their bold move! We are loving this added heat and benefit to the industry - nothing strengthens one like adversity.

you might want to get another pie. Vox is underselling mweb on their uncapped deals

http://mybroadband.co.za/news/broadband/11840.html

1. Uncapped All-inclusive 384kbps: R339
2. Uncapped All-inclusive 512kbps: R589
3. Uncapped All-inclusive 4096kbps: R889
 
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Dear Web Africa. I appreciate that you (Waroop and your CEO) bring up Comcast as an example of why we need data caps, I would like to see you follow in Comcast's footsteps. I lived in USA for 8 years and have used Comcast and think they are an excellent example. Let's just all be honest with each other and also acknowledge that Comcast advertises 1) High speed and 2) Low prices, their 200GB cap is so high that 99.9% of their customers never know it exists, they never ever advertise it, it is in the small print. Their competitors (Like Verizon) advertise, 1) Speed, 2) Price and 3) Uncapped. If you just look at speed and price, Comcast can be a good 30% cheaper than their competition. The masses use Comcast, the extreme power users pay 30% more elsewhere.

We have people like me who travel and have family living in USA reading this forum, so don't try to lie to your fellow South Africans and give us this crap about unlimited being unsustainable. You are insulting our intelligence and by taking one look at the other posts on this forum, no one is believing it. You can go to any mature broadband market all around the world and you will find premium quality unlimited internet either as the norm or for something like 30% more than the high-capped internet.

If you want to keep signing on new customers into next year, you will need to do the same. Give us a huge cap we will never know about for 30% cheaper than the competitively priced uncapped services and I can recommend you to a lot of non-power-users I know.

Awaiting independent verification

Thanks for that reply. :)
 
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geez another isp joined in... now i had to update pic :D

ffffffffffffffffffffffffff2.jpg
 
That would be a better comparison. It's not the shaping that bothers me but the throttling. Small businesses don't worry about torrents etc but are interested in fast browsing and email.

If that is the only concern then the R539pm vs R4900pm comparison is absolutely fine. Mweb's consumer option is not throttled, and browsing and email is not shaped.
 
It was my understanding that the MWEB uncapped accounts are not throttled (and that only the consumer accounts are shaped, with http/smtp/etc being prioritised, meaning that your surfing and e-mail will never suffer). Please enlighten me if I'm wrong.

I recall reading somewhere from the Mweb guy who said it was throttled. Could be wrong. Time will tell regarding these accounts but it's still cheaper to not get the uncapped accounts for my clients at the moment. They don't use enough bandwidth to even get close.

Also, does the 110GB WA account come with 5 static IPs?

The home uncapped accounts don't either.

So you basically are saying seacom is unreliable ?

If SEACOM goes down on a SEACOM only account, international will be down. On the SAFE/SAT3 option, traffic gets routed across the other one when there is a cable break. It's more about redundancy. I would actually think that SEACOM would be more reliable on it's own when compared to SAFE or SAT3 but not when compared to both as a bundle.

If that is the only concern then the R539pm vs R4900pm comparison is absolutely fine. Mweb's consumer option is not throttled, and browsing and email is not shaped.

I will have to look at the MWeb post again but I recall him saying that it was throttled. I will wait a month or two before passing judgement on the uncapped lines as that would give them enough time to pick up a critical mass.

For our clients, R539 is still higher then the R290 that most are paying for their internet monthly.
 
Not at all. Just providing an objective opinion.

Did you see my post further along qualifying my statement?


If Mweb pulls it off I will be well prepared to eat humble pie, we will of course be keeping a close eye on them. Regardless one has to commend Mweb for their bold move! We are loving this added heat and benefit to the industry - nothing strengthens one like adversity.

you might want to get another pie. Vox is underselling mweb on their uncapped deals

http://mybroadband.co.za/news/broadband/11840.html

1. Uncapped All-inclusive 384kbps: R339
2. Uncapped All-inclusive 512kbps: R589
3. Uncapped All-inclusive 4096kbps: R889

well looks like you would have to get 4 pies now... since openweb is there and afrihost is joining.

 
The home uncapped accounts don't either.

But their business uncapped unshaped for R1999 do, which is nearly 60% cheaper than WA's 110GB for R4900. Throw in the 5 static IPs that comes with the MWEB product and WA's offering is ridiculously expensive I can't even come up with an appropriate analogy.
 
But their business uncapped unshaped for R1999 do, which is nearly 60% cheaper than WA's 110GB for R4900. Throw in the 5 static IPs that comes with the MWEB product and WA's offering is ridiculously expensive I can't even come up with an appropriate analogy.

Gatecrasher was comparing it with the home uncapped account which I said wasn't a fair comparison. I actually said it would be better to compare it to the 100GB Afrihost deal which is R1900 or 200GB's for the next 2 months. I am not denying that WA are expensive as they are at the moment. I think they made some poor strategic decisions but uncapped is not for everyone unless it is true uncapped and unthrottled and at a cheaper than it is at the moment because a lot of us don't need 200GB per month but rather want their existing 5GB / 10GB to be cheaper.
 
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Throttled and shaping are two different things Abe!
Come on :wtf:

Exactly.

I tested it using newsgroups (Giganews - US & Europe Servers), Corporate downloads (using Europe & American FTP servers) and also tried downloading Symantec virus definitions files, all who would normally download at speeds exceeding 380k+.
When I switch over to my old Telkom 5gb Account I get the "normal" download speed...but when I switch over to the MWEB Uncapped Account (R539 account), the download speed never exceed 140k.

That can only be from throttling and not shaping. P2P, newsgroups, etc would be shaping. Corporate FTP downloads is not.
 
How does a conversation about throttling vs. shaping relate to Web Africa's response? I'm not being a smart-ass, I'm honestly asking.
 
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