what has 8ta done now

[InSanity]

Over the last few nights 8ta has become totally unusable constant disconnections slow speeds etc I'm in midrand and have a couple of SMS notifications from them saying they are fixing the problem or upgrading towers but to me it seems like things are getting worse not better

 

[sajunky]

Usually it has to go wrong, before it gets better.

 

[Telkom]

Over the last few nights 8ta has become totally unusable constant disconnections slow speeds etc I'm in midrand and have a couple of SMS notifications from them saying they are fixing the problem or upgrading towers but to me it seems like things are getting worse not better

Hi InSanity
Please send an email to [email protected] and include the following:

Subject: MyBB <username> speed/disconnections/coverage query

Name and Surname:
Current/Previous Case number (if any):
*8ta Number(s):
*If this is not known, please provide the ID number the service was registered with
Alternate Contact Number(s):
8ta Product:
Physical Address:
Date problem detected:
Have you tested with another 3G modem from the same location (if "yes" - provide results)?:
Have you tested with another computer/phone from the same location (if "yes" - provide results)?:
Antenna being used:
What other tests have you done?:
Device(s) used:
Signal Bars:
Time of day problem occurs (if not all the time):

If the query is related to local or international speeds/pings, include the following:

Local Speedtest.net result(s):
Local Pingtest.net result(s):

If the query is related to international speeds/pings, include the following:

International Speedtest.net result(s):
International Pingtest.net result(s):

Any additional comments/queries:


Thank you
8ta Social Media Team