What is wrong with 8ta?

SlowInternet

SlowInternet

Executive Member
Joined
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I have a 8ta sim that I just use for data. Since yesterday I've been having problems with it. The data bundle has been depleted but it still has airtime on it but I cannot serve the internet with the remaining airtime. Why not ???
 
SlowInternet said:
I have a 8ta sim that I just use for data. Since yesterday I've been having problems with it. The data bundle has been depleted but it still has airtime on it but I cannot serve the internet with the remaining airtime. Why not ???
Click to expand...
Hi. Please email your contact details and 8ta number to [email protected]. We would like to investigate. Thank you
 
Sounds like you have hit the out of bundle page. You need to open a web browser and it should automatically redirect to the 8ta out of bundle page. You then need to choose your out of bundle option and confirm it, then restart your data connection for it to take effect.

Since you want to use airtime, choose "Surf out of bundle".

You can also buy a data bundle or surf at reduced speeds.
 
Gaz{M} said:
Sounds like you have hit the out of bundle page. You need to open a web browser and it should automatically redirect to the 8ta out of bundle page. You then need to choose your out of bundle option and confirm it, then restart your data connection for it to take effect.

Since you want to use airtime, choose "Surf out of bundle".

You can also buy a data bundle or surf at reduced speeds.
Click to expand...

I did choose the out of bundle option and confirm it, then restarted my data connection but no luck.
 
My connection has been really slow again for the past 3 days. Last night 10-20kb/s max. I still have 8Gb midnight left which I'm going to lose tonight, it is just too slow to download and disconnects frequently. Had a friend over who checked the signal strenght and it's better than his @98-99%, -87db. So that is not the problem. :confused:
 
Jhercules said:
My connection has been really slow again for the past 3 days. Last night 10-20kb/s max. I still have 8Gb midnight left which I'm going to lose tonight, it is just too slow to download and disconnects frequently. Had a friend over who checked the signal strenght and it's better than his @98-99%, -87db. So that is not the problem. :confused:
Click to expand...
Hi
Please email your 8ta number, contact details and description of your experience to [email protected]
We would like to investigate.
Thank you
8ta
 
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