What is wrong with SA businesses?

[calypso]

This reminds me when I was looking for aircons. Called 6 installers, 2 replied. When it got to quotes they only wanted to sell me what they had (LG, Samsung) and were not interested in what I actually wanted (Japanese). These days I buy alot of big ticket items in PE and just have them couriered to CT. Guys that side seems a lot hungrier for business.

 

[savage]

very few, almost none I'd say

Just BTW - not allowed to record a phone call, unless you inform the party of such.

 

[Zoomzoom]

If a business doesn't respond to emails or web forms they must gtfo.... It's 2016, not 1996, get with the times.

I don't have time to sit on a phone chatting and I'm sure the seller doesn't either. Respond when you are able and I will do the same, within the same day should be the target for a "normal" business, within an hour for predominantly online business.

The record of conversations is also very very useful if a dispute arises.

I couldn't agree with you more, however ... reading the thread not all agree ... and I wonder why businesses are so unsavvy about online business.