What's going on MWEB?

[PostmanPot]

@postmanpot

It's not a line issue. I can get 450k torrent speeds on my line with no issue but during that same time streaming suffers (during offpeak hours ofcourse - even weekends are good with p2p). And since i need to add this: I stop torrents when i'm doing anything, like streaming/ gaming etc, its not a matter of trying to stream and download at the same time.

Other sites work fine. But streaming is a pain. I don't have netflix though so cannot compare it to that. Just seems that constant data from certain sites is off and on.

I hear you. Just because you can get full speed on torrents does not mean there's no line/equipment/Telkom fault. Streaming is real time compared to torrents and is a lot more sensitive to faults which is why I suspect you have one.

 

[PostmanPot]

@postmanpot

It's not a line issue. I can get 450k torrent speeds on my line with no issue but during that same time streaming suffers (during offpeak hours ofcourse - even weekends are good with p2p). And since i need to add this: I stop torrents when i'm doing anything, like streaming/ gaming etc, its not a matter of trying to stream and download at the same time.

Other sites work fine. But streaming is a pain. I don't have netflix though so cannot compare it to that. Just seems that constant data from certain sites is off and on.

Please also confirm your location/region.

 

[smokemaryjane]

Cape Town CBD

 

[PostmanPot]

Cape Town CBD

Tried with a different ISP?

I would PM MWEB Guy your account details and ask them to reauth it.

You can also try, now, turning off your modem for 20 minutes and then on again, to see if that improves things.

Lastly, you can also try using the @dslmweb.co.za realm instead of @mweb.co.za (or vice versa). If you use the other for 20 minutes, it should be similar to powering your modem off for 20 minutes in that it changes your IP.

 

[MWEBHelp]

Can @mwebguy give an ETA on this silly international issue currently being experienced? I cannot even do a google search, without having to wait ~2mins for google to respond. My work connection has 0 issues. And its not my pc, as the google search sucks on all computers in my household.

Also if i could extend my unhappiness a bit with further issues being experienced of late.
Streaming from twitch.tv is horrendous (my streaming stutters with medium (360p) and even low (280p)), same goes for Youtube. The last time I ever really had to complain about mweb was back in 2011 when they gave no hoots about gamers. But then they fixed their issues and I was happy. Lately I'm starting to feel like something is lacking again.

BTW I am on a 4mb uncapped premium account and have never breached my threshold.

Hi smokemaryjane

Please PM me your MWEB account number or ADSL username & I'll look into it.

 

[FapCop]

Sorry to see you're contemplating ending your MWEB subscription. For an unshaped experience, you may want to consider upgrading to one of our unshaped uncapped options instead.

1Mbps Uncapped Unshaped ADSL Data Only: http://www.mweb.co.za/small-busines...1mbps-uncapped-unshaped-unthrottled-adsl.aspx
2Mbps Uncapped Unshaped ADSL Data Only: http://www.mweb.co.za/small-busines...2mbps-uncapped-unshaped-unthrottled-adsl.aspx
4Mbps Uncapped Unshaped ADSL Data Only: http://www.mweb.co.za/small-busines...4mbps-uncapped-unshaped-unthrottled-adsl.aspx

Please PM me your MWEB account details, include your preferred contact number, and I'll arrange for someone to ring you to chat about your query.

Holy crap. Way to give a guy the finger.

 

[PostmanPot]

Holy crap. Way to give a guy the finger.

What do you mean? It was in response to wanting to download a torrent/Astraweb when ever one pleases. You'd likely need unshaped to be guaranteed full speed during hours.