Which ISP do you use?

[JohanHF]

Afrihost Fixed LTE because of easy application process and excellent client portal. No fixed contract.

 

[Maghiyose]

Border Internet, East London

 

[Colin62]

I use Vodacom, because they had a package on special and I could save a little money. The only other option is MTN, no one else covers the area, and I promised myself I’d never deal directly with MTN ever again - life’s just too short to be ignored like that.

 

[adrianx]

Vox - I'm on a hugely discounted plan.

 

[nkd]

Afrihost on Vuma Fibre.

 

[Carjarkev]

We were originally with MWeb but changed to Webafrica in about 2008 and have been very happy with their service.

 

[brabham]

I selected AXXESS because they offered the Cell C Fixed LTE with a free Huawei B618 router. I wanted the router. Other ISP's that offered the router were out of stock at the time.

 

[geezer]

We use a VOX special offer R165 account on a VDSL connection, fast, cheap and reliable. 400GB a month with unused rollover.

 

[psavv]

I use MetroFibre

 

[KenESA]

Telkom LTE due to no ADSL \ Fibre
100 GB \ month @ R4.95 \ GB

 

[Bijou]

MWEB cannot get the settings right so I can receive calls using LTE on huawei b15 router but I can dial out - very issitating as want to cancel telkom landline

 

[stratray]

Have had MWeb since before "the big black box". Only hassle to date was to get them to move my fibre line which was a big disconnect between their sales call centre and their technical people.Eventually sorted; still with them. Technical support is pretty good, but their telephone connection sucks.

 

[zizo911]

Telkom for their cheaper package deals

 

[Kazekage]

Rain
Affordable for the uncapped option with no Bandwidth throttling with high usage such as other ISPs

 

[CTPC]

I have been with MWEB for many years and found them one of the better ones.

 

[dannyprins]

Home connect.magic service.magic aftersales.friendly staff.and they do what they promised

 

[oceanracer]

At the moment I am with VOX telecom ADSL 10Mbps FatPipe capped (400GB). not throttled nor shaped and of course, no FUP. I started w/ a very good promotion on their FatPipe capped package, and almost 2 months later I was upgraded from 200GB to 400GB. I can cumulate my unused Fatpipe from one month to the next. I currently have 3TB available.
My download speed is usually around 7Mbps w/ latency of 17ms. My upload speed is 0.9 to 1.1Mbps. Very reliable service and connection. But that was the very competitive Vox-ADSL! I am now about to upgrade to a FTTH 100Mbps/ 100Mpbs uncapped on Vumatel network through either Cybersmart-Lightspeed of Vanilla. I would have gone w/ Vox but they do no seem to care much about returning customers like me; I wonder if they actually have a department of retention and competition and certainly does not look like they do a lot of customer churning analysis so much so that I could not get any free upgrade from them (trust me I tried and spoke to 4 people there), therefore I look and found cheaper and better elsewhere despite Vox's current advertised free setup/ activation worth R3000 (or so they claim) which is a bit of a scam since you pay more per month and not only the first year, for ever... we are talking potentially R1400/ month on their Pro bundle (R1200 on their basic) on a month to month basis (although you pay back the activation and set up fees if you leave then before the first 12 months) compared to R1100/m for ever w/ Cybersmart w/ a one off activation fee of R2500 which is paid off in less than 9 months when you compare to the similar service w/ Vox at R1400/m. Although on their Pro bundle, vox give you for free VoIP calls nationally which I certainly would not make to a point of paying R200 more per month. Cybersmart charge for National calls but it is as low as 11c per minute. Cybersmart also provide you w/ a router w/ 2 RJ11 ports to plug analogue telephone lines so you can use your existing phone handsets to make VoIP calls which Vox does not provide (they just give you access to an application to install on your mobile to answer and make VoIP calls and that's only on their Pro bundle I understand).
Overall my take on it all is that the competition of ADSL ISP seemed pretty straightforward to me while the world of FTTH is a different ball game altogether!

 

[mvww]

Use mainly Rain through MWeb at the moment (MWeb because I've had my email address with them forever). Actually I'm lucky to be in a Rain area because I'm 16 km outside of Bloemfontein where good mobile coverage is not a given. Just a pity speed dropped dramatically since June or so. Also have Telkom ADSL which has been super reliable for years, until last year when it began dropping frequently every day.

 

[smith69]

With Mweb only because it would be such a schlepp to change email addresses. When I switched over to FTTH I was keen on going the Vox route (there was a way to keep my Mweb addresses) but the service from them was shocking - told them to shove it and stuck with Mweb.

 

[HumanShield]

Vox - Picked up their 100GB for 164 Ront and they've doubled the allocation twice. It's now 400GB for 165(vat increase ). And you can use it on Openserve Fibre.