Why Vodacom depletes your new mobile data first

Q. Why Vodacom depletes your new mobile data first?
A. Because they are unethical thieves.

They are providing a service which you choose to use
Nobody is forcing you to use their service

It is only theft if someone takes something from you forcible when you weren't a willing participant.

Getting real tired of "theft" being called by certain groups of people (ie> EFF) when it is clearly not the case.

Greed yes, theft no.

Learn the language FFS
 
They are providing a service which you choose to use
Nobody is forcing you to use their service

It is only theft if someone takes something from you forcible when you weren't a willing participant.

Getting real tired of "theft" being called by certain groups of people (ie> EFF) when it is clearly not the case.

Greed yes, theft no.

Learn the language FFS
It is theft - they are not complying with the Consumer Protection Act.

It is theft when they charge you R20,000 for OBB.
https://mybroadband.co.za/news/broa...r50-contract-data-limit-gets-r20000-bill.html

It is theft when they subscribe you to WASP
https://mybroadband.co.za/news/cell...e-r10-every-day-until-my-airtime-ran-out.html

Vodacom = Unethical thieves.
 
They should be using the first-to-expire bundle first. It is very wrong that they allow bundles to expire, while newer bundles that expire later get used first. :(
 
Vodacom did not give a reason for why this policy is implemented over older bundles being depleted first, only stating that it was the system in place and stated it is made public in the terms and conditions on its website.
Greed.

Telkom has the same underhanded policy, this month Telkom took 15GB from me, thus forcing me to buy data again. I think this boils down to theft
How so? Telkom uses bundles in the order they expire.
 
I am at a cross roads. I am about to lose my copper connection as the infrastructure is due to be cut over to fibre. I am not happy that I will end up with a VoIP phone. Starting to wonder if I should consolidate all mobile services used by the familie onto one mobile operator? So need to choose Stay with VC or go to TELKOM?
 
I am at a cross roads. I am a out to lose my copper connection as the infrastructure is due to be cut over to fibre. I am not happy that I will end up with a VoIP phone. Startingbto eondervif I should consolidate all mobile services used by the familie onto one mobile operator? So need to choose Stay with VC or go to TELKOM?
This - with TM utilising Vodacom's network and the inclusive Telkom to Telkom minutes you get with FreeMe bundles it makes sense.
 
Absolute rubbish, Vodacom ripping off SA again and again. Check out its deals on Vodafone.co.uk. Still cheaper than SA even with exchange rate.
 
What a click bait heading:

"Vodacom did not give a reason for why this policy is implemented over older bundles being depleted first"
 
FNB does exactly the same thing, I have taken it up with them. Their response was that they are aware of the problem, and awaiting for ICASA to rule on the matter.
 
Thanks will look into
FNB does exactly the same thing, I have taken it up with them. Their response was that they are aware of the problem, and awaiting for ICASA to rule on the matter.
Well ICASA have ruled, and what they are doing will not comply soon.
Whose capacity is FNB sellling?
 
Thanks will look into

Well ICASA have ruled, and what they are doing will not comply soon.
Whose capacity is FNB sellling?

They are a reseller for Cell C.

I told them about the ICASA ruling, but now they hiding behind the Cell C court case.

Amazing that they wait for the court to tell them to do the right thing.
 
They are a reseller for Cell C.

I told them about the ICASA ruling, but now they hiding behind the Cell C court case.

Amazing that they wait for the court to tell them to do the right thing.
The court case is over as well. But now they'll wait for the mandatory date of implementation instead of doing the right thing.
 
Jannie explained the "reason" back in 2011...

You're wrong, actually. Think a bit about it and it'll make sense.

You contract your SP to provide you with a fixed amount of data per month, say 250MB @ R99 per month. You pay the money and your SP must give you the data. That is the essence and the core of your contract.

The roll-over to the end of the next month is a value add. You buy a bundle to last 30-days, not 60.

So, by definition, you must (and will) always get what you contracted your SP first and then any possible 'freebies' will kick in.

Another way to look at it; if you did not get roll-over (like with some of the other operators), you would not have an issue, correct? But because you get this extra service, it now is somehow not correct?

Hope this clears it up for you.
 
LOL. Jannie never explained why data you contractually buy is subject to the same. So you buy a bundle on the 20th. On the 1st your monthly bundle kicks in and you start using it. On the 20th the bundle you bought expires with data left. On the 21st your monthly bundle is used up so you have to buy another bundle to get you through 10 days.
 
Oh I remember that one. It made no sense then and it makes no sense now.
What the real debate is the fallacy that we should be paying for data "consumed" in the first place. Us so called experts have been trying to find a variable cost component in telecommunications since the telephone was invented. The only time that worked was when there was only one trunk line available and you had to "book" your call and its use by you was based on the time you spent "using" that line and you paid for it when you used it.
Now we buy a prepaid number of minutes . we should be able to use that when we choose to do so, or, the system must revert back to a case of we pay WHEN we use those minutes. So why should data be any different? What are buying then is NOT data volume , but the TIME we use it!
This construct that data volume is the correct measure is one huge fallacy!
 
When it comes to SMSs the "fallacy" is that you can charge for an SMS. In fact, you are being charged for a fixed block of TIME, which you should be allowed to use when you want to use that block of TIME when you use it. If you buy a prepaid number of blocks, you should be allowed to use them whenever you need to.

The same with data, you "buy" the right to use a "container" which you can push through the port, onto the highway, WHEN you need to, and ONLY when you need to. Hence IF you choose to accumulate your containers (which are in fact just a block of TIME), and use them when required makes it exactly the same as a booked telephone call in the old days.

SO, to summarise,
The fact that we pay IN ADVANCE for services in the form of minutes, SMS's and blocks of data given the label a "BYTE" means in essence that we give the industry, interest-free loans, which appears in their books as a liability, and THAT is why they pushed for and got away with it for years, that it should expire. Money can't expire. therefore by making your purchases expire, it means nothing else than THEFT, to cancel out an increasing liability that appears in the books of the entire industry!

And that is why this ruling of ICASA is so important. Because it prevents legalised THEFT.

So why are the banks worried? Because the next step would be to start getting the entire industry to pay back all the MONEY the industry has stolen from you for unused usage rights since the industry started. All that is ill-gotten gains, and exploitation!
Now think about all the other things we buy with these points systems coupons etc, that "expire". the same goes for them. Making these things expire is making a liability in the form of an interest-free loan expire, by using YOUR money to cancel out that Liability which is just stealing YOUR MONEY!
The ONLY fair system is to pay for TIME used and do so post usage, based on the measurement of the TIME that you used the service, POST-PAID, or by using up a CREDIT you bought if you did this prepaid.
 
Technology is ever evolving. To ensure the best customer experience Vodacom switches you to your latest bundle that makes use of the most recent technology.
 
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