Wug Experience

Marine, thanks for sharing your experience as well, is there any others that want to share please go ahead.
 
what the noobs also must understand that when you do you LOS tests and takes photo graphs and everything else and you do have LOS there is still not a 100% indication and gaurantee (spelling) that you will be able to connect. My advise is to book a signal test and to be proactive in getting the people thats on te wug and signal testers to come and do a test for you. There is also alot of stories about people struggling to get a signal test done. DON'T buy the kit if you're not 110% sure that you will be able to connect and get a decent signal.
 
Remember it's a free network and the signal testers as you will be told also have lifes, working and families so its' a best effort. And also if the noob does not have signal he can still try and put up a highsite and "expand" the network so that he can get connected.
 
koos_wug = stiffyxyz1 on IRC
moes dit maar self uitfigure omdat hy nie my vrae wou antwoord nie
 
We’ll when I’m up in Pta at my bru in law's place ( grootvlei side) he has no issues with the Wug, the guy's that side are helpful and always willing to help out.
And yes we all have lives and families , same here @ rbwug . we do tests when we can slowly growing it.
 
****, hay, caught out. Good work protz (nothing is safe on the wugs, i can't even see my own email address on the wug.za.net webpage :-), so much for privacy and anonimity). But the post is still here and I would love to hear your guys experiences with the wug good or bad. Apologies once again if i offended any one or peed-off anyone.
 
Thank you for sharing your personal experience, every user has a vastly different experience – good or bad and that is totally understandable as network conditions can’t be guaranteed. We always try to provide assistance with resolving problems and it might take longer than what most users are willing to wait but never forget that a WUG is a community effort and everyone can only offer so much of their time as they have available.

Also not everyone on the WUG has the same level of technical experience and that is understandable and no one expects anyone to resolve a problem if they don’t have the means to do so, but learning is always encouraged and we have a lot of information available to assist users – so please don’t take it the wrong way when someone tells you to read the wiki and try and solve the problem yourself, this is not because we don’t want to help but rather get users to increase their own technical knowledge and get an understanding of how everything fits together. I know of many cases where users with little/non technical experience were able to resolve problems by reading and researching the problem. There needs to be some effort from all members for a WUG to succeed, it is after all a community network.

Please come on IRC (our main communication source) and talk to us, we will assist with resolving the problem or helping you to resolve the problem yourself and you will also gain technical experience in the process. Please also refrain from attacking other WUG members on public forums, come to IRC and talk to them or the rest of us.

Can I also add that we try and assist users with signal tests as soon as possible and I personally think that the turnaround time is excellent, some users receive their complementary signal test the same day they requested it – this is after all a best effort service and no one gets paid for travel expenses and offering up their personal time .

Also claims of not being involved in any of the network infrastructure upgrades can’t be blamed on anyone except oneself, the information is available on the wiki or just use our main communication source if you still require additional information which is not available. PTAWUG also has procedures for example expanding the network with additional high sites, follow these procedures and document everything on the wiki and you will find assistance in abundance.

Thank you again for sharing your personal experience it is always nice to hear from other WUG community members, and remember that criticism is always welcome but allow for it to be discussed and your problems will be remedied.
 
Guys, why not do a sanity check in terms of who is happy and not happy with the PTAWUG or administration/communication thereof.
Since the PTAWUG only has an estimated 30 to 50 regular participants, from what I can see, lest assume that the remaining user base is not happy.
The reason people do not complain is because they do not want to be victimized or identified as moaners.
Thus if someone submitted an anonymous post, please respect that.

So, I am DaVirus from the Wonderboom Highsite. I have been a member since November 2008.
We are 5 users on the WB Highsite and all 5 of us are not happy with the PTAWUG performance and administration.
3 new recruits from our office are also not happy and has seen a lot of performance degradation since they have joined.

I am aware of 8 people not being happy.

I challenge all users that have been victimized or affected by decreasing speeds to respond to this post!
 
PTAWUG is nie n besigheid nie.
PTAWUG is n community netwerk, dit is die COMMUNITY (elke user) se verantwoordelikheid om die netwerk uit te brei, links te upgrade, stabiel te maak.
As mense ongelukkig is, moet hulle iets daaromtrent DOEN en nie sit en wag dat iemand anders dit doen nie.
PTAWUG word nie op 'n besigheidsmodel geoperate nie, omdat dit dit nie besigheid is nie.

En die kommunikasie - daar is IRC en daar is die wiki, alle nodige info is daar op, mense moet net lees, wat moet 'n mens meer doen om info by users uit te kry, dit is tog hulle verantwoordelikheid om te lees.

"victimized or identified as moaners." - really, geviktimiseer ? lol.

30-50, waar kom jy aan daai nommer ?

Die users wat unhappy is met die performance is welkom om nog highsites op die kruine van die rante te soek sodat ons nog links (veral uit die Moot area) kan opsit.

Performance degredation : daar kom baie nuwe users, highsites hou nie by nie. Ek challenge al die users om nuwe locations te soek vir sites en te donate daarvoor, om oor te gaan tot fisiese aksie. Hulle is ook welkom om betrokke te raak by die administrasie - as hulle weet wat hulle doen. Daar is 'n highsite planning page op die wiki met al die planne op, users kan daar byvoeg, comment, etc.

Dit help absoluut niks om net ander mense te blameer vir die problem nie, enigste manier om die wug te verbeter is nog highsites, beter links, meer sectors, dit gaan nie gebeur as mense net op hulle gatte sit en kla nie.
 
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DaVirus said:
Guys, why not do a sanity check in terms of who is happy and not happy with the PTAWUG or administration/communication thereof.
Since the PTAWUG only has an estimated 30 to 50 regular participants, from what I can see, lest assume that the remaining user base is not happy.
The reason people do not complain is because they do not want to be victimized or identified as moaners.
Thus if someone submitted an anonymous post, please respect that.

So, I am DaVirus from the Wonderboom Highsite. I have been a member since November 2008.
We are 5 users on the WB Highsite and all 5 of us are not happy with the PTAWUG performance and administration.
3 new recruits from our office are also not happy and has seen a lot of performance degradation since they have joined.

I am aware of 8 people not being happy.

I challenge all users that have been victimized or affected by decreasing speeds to respond to this post!
Click to expand...

Good suggestion but please define what "happy" means? Is this a measurement of latency, KB/sec? Service offerings? What? Administration?

Also indicate where you attempted to improve the situation and failed. Raising the issue is one thing, fixing it is another. Pretty bold to expect people to do something about it. How do you think the admin team was formed? We were unhappy, so we climbed in, rolled up our sleeves and grafted.

I'm getting a bit frustrated when people say the performance is "Slow" -- in relation to what? What exactly do you expect? If you say, "not as fast as when I joined" fine, but that is to be expected. Even commercial multi-million Rand networks are built with that expectation.
 
Feedback I have had from WUGGERS I know, are mixed. Most of them echo exactly the same sentiments as that voiced by DaVirus. I have looked at joining for a while, but have decided to use the "let's wait and see" approach. It seems that performance, is degrading for most users. This is only my impression of course... so lets get to the facts.

I suggest a poll to see what percentage of WUGGERS are happy with the state of play .... and then determine how many of these are admins. Might be enlightening....

To WUG or not to WUG, that is the QoS(tion).
 
Agree'd gripen

what ppl dont seem to understand is that one HS can only take so much abuse in form of total connections to it , simple math is you run 8 connections on one 54mb sector this wil result in 420kb/s up&down per user thus reduction in speed , simple logic.
the more ppl u run on a single set the slower the overall through put.
 
the thing people dont understand is that a wug is a COMMUNITY network, it belongs to everyone, THUS it is everyone's responsibility to upgrade sites, find new sites, help, etc. Sitting and complaining is not going to change anything. Physical action is what is needed, but it's so much easier just to leave that part to others.

All the blame and work can not be put on a small group of users.

What people also forget is that the network is COMPLETELY FREE.

"WE DEMAND BETTER SPEEDS" sounds like a popular young politician.
 
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Perceived performance and slowness is an issue and big one at that. Also it happens alot where a user is all happy because he is downloading at 500kb/s and the next torrent it drops to below 50kb/s. The problem is that in the first instance he was downloading from a guy connecting to the same highsite. Then what happens is that they start complaining on the IRC etc that speed is slow etc. Users needs to be educated or put a document in place that explains this phenomena. Also guys don't understand QOS, he then complains the next day: "Last night my pings was awesome, this morning it sucks". And yes i know that admins gets frustrated with these question when asked daily but that's the way it is.
 
koos_wug/stiffyxyz1 : I nominate you to create a wiki page, linked from the Quickstart guide to explain this, start the wiki page, other wuggers will edit also and add more info.
 
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protzkrog said:
koos_wug/stiffyxyz1 : I nominate you to create a wiki page, linked from the Quickstart guide to explain this, start the wiki page, other wuggers will edit also and add more info.
Click to expand...

What he said. Seriously.

Personally I have invested a ton of time documenting everything on the wiki. Including the new IP design (of which any resident experts are free to comment on) as well as all the services I run.

Perhaps one thing to mention is that people need to get into the habit of checking the "Recent Changes" at least once per day. Then you will never lose track.
 
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