You are taking your stupid analogy a little too seriously, and your argument is inane. Car analogies are stupid, and they are worse when they are used without even any attempt to keep it relevant to the matter at hand. Traipsing around the thread, scraping together analogies that only suit your particular narrow point of view isn't very useful, thanks so much. It doesn't do anything to prove you right, it just adds so much more noise.
A repeater failing is hardly an "act of god", and neither is some idiot dragging an anchor. When an earthquake is the cause you can try on the "act of god" excuse again.
Stop being a company apologist, companies in South Africa generally provide exceptionally poor customer service. If you pay MWEB for a service that is not provided, then it is MWEB that you have a bone to pick with; regardless of their reasons, valid as they may be. You're not a Seacom customer, you're an MWEB customer, you get to yell at MWEB when the service you are continuing to pay for is not being provided. If they can't provide the service you are paying for, they should give back your money, even if God himself descended to earth to steal their cables. MWEB is a Seacom customer. They get to yell at Seacom, and if they had any sense they would have some contractual form of recourse so that they in turn don't have to eat all of this when the service THEY are paying for is not provided.
A break in the Seacom or any other cable system is not an unexpected event, and for Seacom it's starting to feel like a habit. Despite this, MWEB was apparantly caught entirely unprepared for any kind of disruption, and their response has been slow, haphazard and at times outright dumb (blocking SSH anyone?). When something like this happens someone is definitely going to lose money, and in all fairness it should be Seacom primarily, but only in South Africa is the consumer expected to eat it, keep paying and smile.
