Zest T1

Nice ! Phone charged Full last night was on 84% after being on standby during night, is it better to leave it on charge even when full ?
 
Anyone heard from Zest about the OTA today? Sent them a friendly request of a progress update on it through Facebook messenger and haven't heard from them...
 
no its not. ideally you want it to be between 30 & 90% to prolong battery life span. according to some reading that i did

BigBear said:
Nice ! Phone charged Full last night was on 84% after being on standby during night, is it better to leave it on charge even when full ?
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JasDan said:
Anyone heard from Zest about the OTA today? Sent them a friendly request of a progress update on it through Facebook messenger and haven't heard from them...
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They've been really quiet since the OTA failed to materialise last week.

Edit: Apart from the very defensive replies when people started complaining about lack of the update and communication.
 
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They are losing credibility.... Be open and honest if there is a problem. That in my book goes a long way.
 
The big promises and no delivery is not on. It's like Zuma - all talk and no substance.
 
I assume that as they get feedback from their users, they are trying to solve those issues with the update. I'd wait and see. Giving an exact release date was an error on their part(IMO)
 
chrismine said:
They are losing credibility.... Be open and honest if there is a problem. That in my book goes a long way.
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The first week they were consistently answering everything, and now the second week they're not. It's rather worrying tbh. We've all taken what is essentially a leap of faith with our money here,.
 
chrismine said:
They are losing credibility.... Be open and honest if there is a problem. That in my book goes a long way.
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I wholeheartedly agree with this.

What's stopping them from doing two or more updates? If they promised one to fix known issues then they should just release it. Further problems can be dealt with as they become apparent in a 3rd or 4th update. Heaven forbid they were only ever planning on giving us one software update anyway.
 
Nekuro said:
The first week they were consistently answering everything, and now the second week they're not. It's rather worrying tbh. We've all taken what is essentially a leap of faith with our money here,.
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Yeah, frustration growing, credibility shrinking...
 
Agree. I wonder at what stage will Afrihost get involved as they in essence lend credibility to the deal.....
 
chrismine said:
Agree. I wonder at what stage will Afrihost get involved as they in essence lend credibility to the deal.....
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Am sitting here thinking the exact same thing. I bought a phone from Afrihost, not Zest. While I understand they are neither responsible nor liable for the software updates, I feel they can at least try and help keep us up to date, or relay to Zest the we are unhappy with the silence as it is currently.
 
I would rather let them be transparent than sweeping stuff under the rug. If the company mentioned we have ruined into a few tethering problems and are addressing the following bugs users have encounted. Especially whereby users have complained that their device is rootable when using app SnapOn and the developer clearly says they won't support such devices in future their response to the customer is to address the matter with the app developer firstly it's their product we are using the should address it.

Someone did mention upon doing a benchmark the app did report the phone is rootable(once again who is lying here - the customer or the company)

I do have screen shots, offensive replies.

I really feel they don't give a crap about their customers they way they respond - example receiving free data, sim connectors, plastic cover live with the consequences .

Problems I have personally encounted

* Voice set to max volume and caller is distorted, only way to hear them is to put them on speaker

* putting a call on hold, no way to unhold call - tried everything option possible only way was to end the call, redial

Frequent dropped calls on the 6minute mark if you applied, minute reminder.

What I hate most about this company, fb page they delete post if it isn't in their favor when customers want to address what's wrong with their product.
 
Hi there. We have always been open and honest... far more than the usual industry standard in terms of hardware companies. Please be reasonable :)
 
Hi there

There is nothing being swept under the rug. The first offering was our first full scale production and we had well under 1,5% failure rate. :) This is going to reduced even further on the next production quota. :) In no way is their disregard for our consumers. Please go to the page, inbox us your phone number and expect a curtesy call like many of our customers have experienced. This is open to absolutely any request.
 
Hi, is there still a date for the screen calibration update, or has the update been placed on hold?
 
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