It sounds to me like this is yet another case of yet another SAn government department being, for all intents and purposes, broken. What exactly are people supposed to do? Life has to go on, one has to work around the broken departments, we can't have the entire country, all business, all job creation, all development grind to a halt just because almost every government department is broken. You name it, CIPRO, home affairs, firearms, passports, IDs, ICASA, PanSALB, DAC, birth certificates, motor vehicle licensing, learners licenses, drivers licenses ... it's all broken, broken, broken. Six months has become the standard turnaround time for getting anything done in government IF you are lucky. Yet all these departments still burdening the stressed taxpayers.