Oh and 3rd and final post. DSLAM's are more than capable of handling constant traffic via uncapped. It is true that SOME ... REMOTE... parts do experience some backhaul issues. But I feel WA should point the finger to themselves and investigate if they have the right people for the job at hand. Since Telkom is/has upgraded the Metro and major parts of most populate South Africa (even the small town I'm from), I seriously doubt it's an issue with them. Redundancy is a word often used but never implemented. One thing goes down and their entire network screeches to a halt. Not once, not twice, but I counted 3 times. Including hosting services.
Peons who don't know their elbow from their ass probably reported to their boss the problem isn't with them but with their provider. I dare WA to switch to Seacom instead of using Telkom and see if that alleviates the problems, especially with Neotel/Transnet/DarkFibre africa now providing those services
Anyway, let me go to bed with my uninformed opinions