OpenWeb Gold and throttled

4cer said:
oke, doing 500 gigs a month to me seems a little excessive, i download a lot, and do on average 300 gigs :P

Im with the gold, daytime, websites are pretty quick, HTTP downloads are at 440k, News is at 120k, torrents at 250k, after 6 everything goes full speed though :)
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On what backbone are you?
 
Not so "Gold" anymore it seems...
My friend found out a while ago that openweb let multiple users connect to the same account, with the same login details and everything. They normally do this with the bcs and vodacom accounts. Perhaps this could also affect the throttling on the account?
 
Captain Morgan said:
Not so "Gold" anymore it seems...
My friend found out a while ago that openweb let multiple users connect to the same account, with the same login details and everything. They normally do this with the bcs and vodacom accounts. Perhaps this could also affect the throttling on the account?
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This isn't the case.

Only with the trial accounts. Any paid for account only has a single login.
 
Captain Morgan said:
Not so "Gold" anymore it seems...
My friend found out a while ago that openweb let multiple users connect to the same account, with the same login details and everything. They normally do this with the bcs and vodacom accounts. Perhaps this could also affect the throttling on the account?
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I am on IS and there's two of us on the same account...
 
<Eish!> Maybe my account "partner" is busy tonight since my account is only running at half speed. </Eish!>
 
Hello,

We purchase capacity opposed to accounts from some networks, thus when you view stats, you are seeing raw capacity stats opposed to your own. There are a few cases where we had to provide a single logon to activate folks due to problems we were experiencing with radius. However, this was resolved quite a while back.

You do not share bandwidth with a partner. Each connection is shaped according to total capacity available. Shaping is by IP, not by username.
 
MrBEEP said:
Hello,

Please email [email protected] so that we can investigate.
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I have full speed today. I don't know why I should hit shaping in the early hours of the morning and yet have full speed during the day, even on weekdays. The reverse would be my normal expectation. Anyway, I'm very happy with my account and the general performance levels. It is more than sufficient for my needs and so the situation doesn't warrant investigation.
 
Gatecrasher said:
I have full speed today. I don't know why I should hit shaping in the early hours of the morning and yet have full speed during the day, even on weekdays. The reverse would be my normal expectation. Anyway, I'm very happy with my account and the general performance levels. It is more than sufficient for my needs and so the situation doesn't warrant investigation.
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Out of interest, on which backbone are you Gatecrasher ?
 
On the 10Mbps Unshaped Uncapped (Gold).

DL's have been wildly unpredictable this weekend, right now it's hovering at 200Kb, p!ss poor for a premium paid service. Given how it's constantly bouncing between 100Kb and 950Kb p/s I suspect some throttling/QoS happening on I.S's side.
 
mccrack said:
On the 10Mbps Unshaped Uncapped (Gold).

DL's have been wildly unpredictable this weekend, right now it's hovering at 200Kb, p!ss poor for a premium paid service. Given how it's constantly bouncing between 100Kb and 950Kb p/s I suspect some throttling/QoS happening on I.S's side.
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Same here. I have a 10mbps After Hours Uncapped account. I also have a 4mbps Mweb uncapped account.

I am load balancing between them. 50% of all connections I make go through Mweb, and 50% go through Openweb.

I've been running over 700 connections, through 10 large torrents, for a day. The split the torrent connections between the lines.

Both lines are 10mbps, and can peak at about 850-900 KB/s, so that is basically 7 mbps.

The Mweb line averages 3.5 mbps. It basically runs at full capacity the whole time. (account limit)

The Openweb account is averaging 0.9 mbps. The highest that it has been was 1.8 mbps for a few seconds.

Midway through my testing I switched the accounts between the two lines. No change was seen.

I am terribly disappointing in this Openweb product. I wish it could just live up to their rhetoric. I know that I will be cancelling and just buying two 4mbps Mweb uncapped accounts. They will at least run full speed during the day and night.

It's not really about getting that 10mbps speed once in a while. When that clock strikes 7 and my speed doesn't jump up to at least 5mbps then this product is a waste of my time and money.
 
MrBEEP said:
If you are experiencing a problem, please please please email [email protected]

We cannot assist if you simply post on this forum.

Please email us. Please
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Why are you ignoring the original post? I did email support, and I still haven't received a response.
 
MrBEEP said:
If you are experiencing a problem, please please please email [email protected]

We cannot assist if you simply post on this forum.

Please email us. Please
Click to expand...

I don't need assistance. If it becomes a problem I will email you as I have in the past. At the moment it is just a curiosity.
 
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