Telkom LTE self-service portal deleted

M

Methuselah

Well-Known Member
Joined
Apr 13, 2005
Messages
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Location
Centurion, South Africa
Hiya.

I use to have to go to http://onnet.8ta.com.
That disappeared without notice ... but I guessed it again on http://onnet.telkom.co.za
Now that too has gone ... redirects to telkom main page.

So I have registered as a user, but that is all I have been able to do.
Cannot add my number under Add Personal number - says ID number phone number combo is invalid.
Cannot manage my subscriptions - enter the number and the "Load subscription" spins forever ....

Customer dis-service :(

Anyone with any ideas ?
 
Twice now I have suffered through one hour phone calls to support.
They are clueless as to how to resolve.
( And cannot even log a fault - Internet Connectivity Issues !!!! friggin Durban juniors :( :( )

So now I am without data or the ability to buy more.

Ah fekkit ... best I cancel this contract then.

Okay so ideas on who else provides LTE or Fibre to the Highveld suburb in Centurion ??
Am I stuck with this cr@p service??
 
Have you tried the "My Telkom" link on the Telkom website ?

I can log in to my self service portal there for 3G so maybe your service is available from there as well ?
 
Yebo - that's how I could register, but there are no numbers linked - and the link process is borked as well.
>> So I have registered as a user, but that is all I have been able to do.
>> Cannot add my number under Add Personal number - says ID number phone number combo is invalid.
>> Cannot manage my subscriptions - enter the number and the "Load subscription" spins forever ....
 
Working fine with the old Telkom Mobile app on Android. Don't have the new app on my phone.
 
Methuselah said:
Twice now I have suffered through one hour phone calls to support.
They are clueless as to how to resolve.
( And cannot even log a fault - Internet Connectivity Issues !!!! friggin Durban juniors :( :( )

So now I am without data or the ability to buy more.

Ah fekkit ... best I cancel this contract then.

Okay so ideas on who else provides LTE or Fibre to the Highveld suburb in Centurion ??
Am I stuck with this cr@p service??
Click to expand...

Take the SIM out and insert into a phone and use *180# to buy bundles?
 
Methuselah said:
Hiya.

I use to have to go to http://onnet.8ta.com.
That disappeared without notice ... but I guessed it again on http://onnet.telkom.co.za
Now that too has gone ... redirects to telkom main page.

So I have registered as a user, but that is all I have been able to do.
Cannot add my number under Add Personal number - says ID number phone number combo is invalid.
Cannot manage my subscriptions - enter the number and the "Load subscription" spins forever ....

Customer dis-service :(

Anyone with any ideas ?
Click to expand...

Having the same damn problem. So frustrating.
 
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